December 2018 by Amir Evaji
Had a positive experience with a banker here after my account got a fee I misunderstood. He reversed the fee since it was a first time thing and explained the way it applied. Very helpful and a nice change after many horror stories heard about customer service at local branches.
October 2018 by Brandy Chandler
Worst bank ever. Went in to try and clear up stuff on my account, manager was no helhelp sat me down with Eddie told me my acct.was.closed and to bank somewhere else. Came home called the bank fraud line and they said not true account is not closed. Went to the other location on McHenry Chris helped was able to answer questions. Then today same thing with my acct saying we are over drawn which is untrue. Called to see what was going on and was talked to as if I was dumb. In my almost 40 years o have never been treated so bad or spoke to the way I have by chase!
September 2018 by Steven P
They charge eight dollars to cash checks! I guess they don't have enough money
August 2018 by david dominguez
If i am able to put -10 stars i would .. very rude unproffesional and the worst of all is serafina Moreno .. switching banks tomorrow ..warning do not deal with this bank period
April 2018 by Salvador Flores
Bad service ...
March 2018 by Nicole Cendejas
Why sign in if you have to wait at least 30 minutes to see some one. This branch needs to be more efficient.
May 2017 by Caleb Duron
Good people, just sucks that they are using more atm machines than customer service reps
May 2017 by Jaime Rangel
For this branch being in a high traffic area the lack of tellers is just a idiotic call from management. Yes it's good they have the new machines inside but it's absolutely ridiculous that you have 1 employee standing there helping (it's a freaking oversized atm) when there are 7+ people inline and only 1 teller. It's a lack of true customer service.
May 2017 by emily castillo
One of the worst banks to have if you own your own business. Their's only 1 person everytime helping you the lines are super long and they don't have a business line. I've never had such a bad experience with a bank until now. I will most defenetly be changing bank.
September 2016 by Felecia Tapia
Worthless! Very stupid people very very stupid the word stupid could not be used enough! The manager the stupidest dumbest little girl and so is one of the workers should work at circus circus nothing but clowns. Worst bank in Modesto! The whole world! inconsiderate little piece of garbage! Traumatic accident in your family? don't go here to cash anything stood they forever and there while my husband has broken bones every were! And a brain injury and these people have no sympathy cashing a check from your insurance company? Don't go to this scummy worthless bank can't say any thing nice about this bank!
August 2016 by Ted Walker
This bank only keeps 1 cashier every time I come here. Long one lines and they never open up anyone else. They have these two self help computers that no one ever uses and just a told freaking waste of money. Everyone in line just super upset.