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June 2023 by Ravi Chana
Bruce Bauer Lumber & Supply Hardware Store exceeded my expectations in every way. The moment I walked in, I was greeted with a friendly smile and warm welcome. The store had a vast array of products, from plumbing and electrical supplies to gardening tools and paint. The staff members were extremely attentive, patiently answering all my questions and providing valuable suggestions. I found exactly what I needed, and the prices were reasonable too. The checkout process was swift, and the staff even helped me load my purchases into my car. Bruce Bauer Lumber & Supply Hardware Store is definitely my go-to place for all my hardware needs.
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June 2023 by Alex R.
A nicely kept shop but if you are not a pro you have no business here and Bruce Bauer will make sure you know it. I went to price out a project and, given the plywood had no prices posted, asked checkout if I could see some sort of price list. I was just told "no", in a "if you have to ask..." manner. There was nobody else in line and no conceivable reason for such sheer unhelpfulness. I'll shop elsewhere rather than be treated like a jacka**
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May 2023 by Chrissie Teo
Great lumber yard. Friendly workers. Very helpful. Best lumber yard
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February 2023 by Marie E.
The doors were really expensive and it was a difficult experience. I had to make an appointment to talk, and couldn't just walk in. There were no brochures with clear prices to help decision making, I needed to hire an contractor to install it and then another contractor person to finish the door. Installation should be part of a package. I want a factory finished door so I know what color I am getting. Stains vary widely based on the brand of stain and type of wood. And what if the Finisher botches the job and you have spent thousands of dollars?! Then you just spent $6,000 on a door you don't like. And you can't get a real quality finish on-site. A brushed on polyurethane can't touch a factory finish and it probably takes 24 hours for it to cure. What do you do at night time for security?Overall, I want to pick a factory finished door with a price on it and have the option of installation. Easy. I give it four stars to be fair to the rest of the store.
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February 2023 by Elle T.
CJ saved my day. As a female who is not handy whatsoever, I was majorly stressing out about a section of deteriorating backyard fence that was coming apart. I wanted a quick, easy, and inexpensive fix so that I could kick the replacement can down the alley for another year or two. CJ was so incredibly helpful and gave me a clever (and very cheap!) idea and even cut a piece of lumber for me. A shoutout to Chris, as well, who stepped in and gave me some drilling tips. When I got home, with the help of my neighbor, we repaired my fence in 1 hour. Now I can feel safe and comfy at home again. Thank you, CJ and Chris, for your friendly and practical advice! I highly recommend this small business and will support them whenever I need to do something around the house.
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February 2023 by Kandon S.
Excellent!! Very friendly. I was taking my time. They were ready to help. Cutting my pieces. Fast and easy. Easy to find hardwood. Very very good.
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February 2023 by Suri Zuri (SuriruZ)
Helpful, approachable, and friendly staff!Beautiful selection and decent lumber prices.
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January 2023 by Surri
Helpful, approachable, and friendly staff!Beautiful selection and decent lumber prices.
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November 2022 by Z J.
I have been a Bruce Bauer Lumber & Supply customer for many years. I have purchased doors, windows, screen doors, door and window parts, lumber, hardware, etc. Their merchandise is excellent, their employees are competent and helpful, their customer service is outstanding, their sales staff is terrific, their prices are good, and they are very honest and trustworthy. They have treated me fantastically over the past three decades. I highly recommend.
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September 2022 by David Zink-Brody
Long service local institution. Excellent hardwood, door and window suppliers. Limited stock as a general hardwood store.
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August 2022 by Ray H.
They would not quote me some Marvin windows when I had all but decided on buying some in my extensive research of window brands and trade offs. I was introduced to this dealer through Marvin's website and things started off cordially, but turned south after I revealed that I had been comparing multiple windows lines in an attempt to find the one that best matched my selection criteria (in no particular order: thermal efficiency, low maintenance, quality). The salesman gave me his take of the lines I had researched, which I found to be somewhat misleading (see attached). Most egregious is pointing out Marvin as being "better" because they use cardinal glass, since all three companies use cardinal glass. In addition, all three companies use window components made by Truth Hardware. He did not appear happy when I called him out on this, and after some back and forth, told me that it wouldn't be fair for him to give me a quote because it would be a dramatic price difference (?!). I replied that I did care about quality and did not understand his hesitation, at which point he said he was happy to help and asked me to provide availability. After I did so, there was complete radio silence... I guess they just don't care and ghost their potential customers. Ultimately, I did end up buying Marvin windows, but from Justin at Argonaut Windows, who was way more transparent about each product lines' trade offs and was happy to answer questions and quote as needed. Some other thoughts: 1) these brands do vary significantly but they also have multiple lines that are not created equal and are priced accordingly. Fit and finish also depends heavily on line (Marvin essential and elevate will not be better than Kolbe Vistaluxe for instance) 2) They are literally a Jeldwen distributor (La Cantina and IWP Aurora) and they're trashing their own product lines, which seems like a bad way of doing business and something their suppliers would not appreciate, rather than just being straightforward about things being nuanced rather than easily summed up.
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August 2022 by Paul L.
So darn helpful, esp. Giorgio. Glad they're in the neighborhood and won't hesitate to come back for all lumber purchases.
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July 2022 by Robert G.
Unable to provide a cost estimate for the plywood. I suspect too small a job. Make it a great weekend!! Bob
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July 2022 by Lester D Ezrati
I was making something special so I went here instead of home Depot. I expected a slightly higher price but expected better quality. Much to my surprise the plywood I purchased started bowing almost immediately even while stored flat. This has never happened to me with home Depot plywood. The wood was entirely unusable.
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July 2022 by Mike Farmer-Smith
The best hardware store in Mountain View it's got a little of everything in that lots of woods and wonderful nails and everything anything you want you can have it at Bruce Power great place to go
