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May 2023 by pdq
I telephoned Camino pharmacy for the first time to see about the possibility of transferring in my prescriptions. I asked the Pharmacist which warehouse she uses, and she said McKesson. I then asked her if she had the ability to get CIPLA brand of the medication since CIPLA is one of the few that doesn't insert talc (asbestos), and the pharmacist response was that we don't do brands, and that she wasn't willing to order any of my medications.Being able to choose the brand is especially important in the US since most brands have hazardous agents in them due to lax oversight by congress, and the FDA. So my conclusion is that this is a pharmacist that might be independent, but really doesn't have anyone's best interest. She is there strictly for the bottom line, and during our very brief conversation she emphasized she is a very small pharmacy. I can not recommend this place.
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March 2023 by Patti QT143
I love this medical foundation I’ve been a patient since the 90s as well as my babies
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March 2023 by Patti Lou
I love this medical foundation I’ve been a patient since the 90s as well as my babies
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February 2023 by Scott Miller
The team here is simply amazing. A family member was prescribed two new medications that they needed to take urgently. Their regular major-chain pharmacy gave us the run around trying to fill them. "Its not in our system" "We don't know how to order it" "This shows in stock at every location but we don't really have any" "You probably won't get one even if we get a shipment due to back orders"When you're sick and need a medication the doctor prescribed, none of these are helpful.After working with two locations and calling several others, I hit a wall trying to get it resolved.It occurred to me that maybe the Mountain View PAMF campus might have a pharmacy. Maybe since they're local to the Drs they could help us fast track this medicine. So I gave them a ring. They acknowledged these were not common medicines normally stocked, but they didn't seem to think ordering them would be big problem. I went from totally forlorn to slightly relieved to know someone thought they could help.Over the course of several calls and return calls while they confirmed availability and we got the prescriptions transferred, everyone was exceptionally nice. Down to double checking we'd be ok with the cost and preparing us for it.They promised to call by noon the next day.They called at 11 to confirm the medicine was in.When I went down to pick up the medicine, when I mentioned the patient name, they said "oh, you must be Scott!" After the run around with the big-retail-chain, can you appreciate how warm it felt to have someone I've never met or talked to know me by name? It was like everyone at Camino Pharmacy jumped in to help out and I can't thank them enough.Yes, the big retail chain is convenient to my family's home, and my family member likes the email notices and annual reporting - but when crunch time comes, its the PEOPLE at a place like Camino Pharmacy who make the difference. I look forward to giving them more regular business.Oh, and its been another day gone by, and I have yet to hear back from any of the Big Retail Chain locations who promised to call back and let me know if they could get the medicines...
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February 2023 by Yuri K.
Very easy to find and plenty of parking in the front. It is located in a hospital so from the front entrance you just turn left! There was no line and I was in and out so quickly. I made the drive all the way from Santa Clara and didn't regret shifting my pharmacy!
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January 2023 by Halima E.
Camino Pharmacy packages all my mom's medications into time of day groups and delivers it to her.They are a joy to work with. I have spoken to the pharmacists and their accounting/billing, and they have a great combination of being good at their jobs and also being warm people. I had to call a number of people to change a credit card for my mom today, and I was actually looking forward to calling Andrews because they are so pleasant.Her medications have always been correct. They ha e responded very quickly anytime a medication has changed (eg after hospitalization) so I have confidence she's always getting the right pills at the right time.
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January 2023 by Masha O.
This is a very conveniently located pharmacy within the mountain view PAMF building and off of El Camino and 237 & 85. I don't remember any significant problems with the service here over the last decade plus I've been coming here. As others have mentioned, the customer service is top notch, the ladies are so patient, kind and friendly. The wait times are so minimal (UNLIKE WALGREENS), and I appreciate how they call you if there are any issues with your prescription (UNLIKE WALGREENS).Still, since it's such a smaller operation, you can understand that Camino pharmacy's hours are not 24/7, they are closed on the weekends and they don't have late evening hours during the week days. As well they don't have the inventory stock of all possible prescriptions, so over the years I've had to begrudgingly move my prescriptions to god awful Walgreens.But I am so so so so so sick of Walgreens telling me that they are "working on it" when they actually don't even have a certain medication in stock due to national wholesaler shortages. I end up wasting days having to ask my doctor to transfer a prescription eventually here (which then they promptly fill!) and of course these are the kind of medications insurance won't allow to be filled early, but won't give you the missing days when it's filled late...At least I can count on the pharmacists at Camino Pharmacy to treat me with respect.
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December 2022 by Dhanya C.
They're very polite, helpful, and empathetic. I recently switched over to them today from Walgreens, which I left due to years of horrible, inefficient service. The difference between this pharmacy and my previous pharmacy is night and day. I didn't have my insurance plan's pharmacy information, and the pharmacist was extremely patient when explaining exactly what was needed for my Rx. Also, I felt that they really went the extra mile in terms of helping me get my medication as soon as possible. I'm so happy I discovered them and I look forward to working with them.
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December 2022 by Laura Lopez
I am so impressed with Camino pharmacy. The staff are efficient and personable, and I rarely have to wait, which is a huge plus! I appreciate the service here.
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September 2022 by Haya R.
I would have put this review as a comment on the negative review here, or done a negative reaction to that review if it was offered, but Yelp does not offer that, so instead I am writing an independent positive review. My guess from what the person who gave the negative review said is that the pharmacist appropriately refused to dispense an opioid drug whose prescription time was not up yet. The medical profession has brought this problem on themselves in many ways, by cavalierly dispensing opioids for years. Pharmacists suffer from this too. Individuals with opioid addiction are the bane of pharmacists' existence and I sympathize with this independent pharmacy owner for having to deal with this. The other positive reviews, like my own, make it clear that most customers who are not addicted to opioids and developing tolerance and therefore seeking more before it is time, are very satisfied with this pharmacy. The fact that the ones who are are not satisfied is actually a good comment on the professionalism of this pharmacist.
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June 2022 by Kathleen M.
The best independent (and possibly only independent) pharmacy around here is Camino Pharmacy. They're located in the Sutter Health complex at 701 E. El Camino Real. However, they're next to the front door and independent from Sutter Health so you don't have to be a member. Super fast turn around times, extremely nice staff, and they'll even provide curbside pick-up. Plus there's never a line and I don't think I've ever even been put on hold when I call. They go the extra mile in contacting insurance and doctors right away when I need a prescription that day (like when the mail order pharmacy is slow to send a three month supply and I'm out). They even know my name when I come in (which also tells me I'm there way too often). Carole is the best! Once I couldn't find a prescription a week after I brought home several prescriptions. Even though their computer system confirmed I'd received it, they said to just look one more time and if I didn't see it they'd replace it for free. Wouldn't you know that time I found it? The only downside is that they're closed on weekends.
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January 2021 by Cindy Cole
Love these ladies... they always go out of their way to help me and my husband.
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July 2020 by Samantha B.
This pharmacy makes all other pharmacies look bad. They are extremely fast, efficient, caring, and reliable. The absolute best of the best.
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February 2020 by Cindy C.
I would give this Pharmacy and the ladies that work here 10 stars if I could. Carol is just the best. Thank you for taking such great care of my husband.
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November 2017 by Ginny C.
Fantastic customer service at this pharmacy! My husband and I have been going here for years, the staff know us and Carol, the owner, is amazing. She will answer any question and is very helpful when we have any questions. Friendly staff and fast, efficient service. Cannot recommend it enough. Great, great pharmacy. Love that I can go directly to the pharmacy from a dr appt and my prescription will be ready within minutes.