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February 2024 by Jaderex N.
NOT OPEN 24/7 just like the Sunnyvale Location. It would help to change their hours if possible to save everyone time and gas from this inaccurate info on maps/yelp
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February 2024 by K zuoyun
It's great, there are restrooms, tables outside, and plenty of parking space
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January 2024 by Marcin S.
I don't get bad reviews, it's a decent store. Not too cheap like Walmart, not too fancy like Trader Joe's or Whole foods. Relatively clean, has most things I need.
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December 2023 by Monica Z.
I thought I'd come on here again to recognize Nyokabi. She definitely brings a positive energy to the customer experience. She is kind, warm, and approachable.
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November 2023 by Stinger GT2 tv
?? Safeway in Mountain View is an absolute gem! ?? The convenience starts right at the spacious parking lot, making shopping hassle-free. Inside, the presence of a Starbucks is a delightful bonus, perfect for a quick caffeine fix while grocery shopping. Moreover, the integration of Amazon boxes for easy pickup adds another layer of convenience for online shoppers. The staff here is incredibly friendly and helpful, making the shopping experience enjoyable. Whether it's for groceries or a quick pick-up, this Safeway is a fantastic all-in-one destination! ??️☕?️
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November 2023 by Eben K.
My wife did a major shopping at the San Antonio Safeway in advance of Thanksgiving. There was a coupon in the app that reduced the price of the item, Despite having "clipped" it, the receipt at the register failed to recognize this discount, We only detected it when she got home, This is not the first time this has occurred, but typically it is not worth the time, trouble and aggravation to go back. This one was worth $10 so I went back. Met w/ the asst mgr working cust service. She explained that the system is down loaded from corporate and she was unable to "fix" the problem. (Who knows how many other customers were subject to this error?). When I suggested she talk to her district mgr, she said she never gets to see (him/her) only the store manager has direct conversations. Further, Safway corporate doesn't listen to employees and is oblivious of bad business practices and loss of customers due to poor customer service. I was offered a $5 gift card as a part of service recovery. Bottom line, whenever I have an opportunity...I'll go to another grocery store instead of Safeway. This is not our first time where we have encountered this problem. If Safeway corporate reads this...check out your software personnel and verify the down load for errors prior to release. E Kermit
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November 2023 by Octavia Moore
I go to this Safeway regularly and really like it except this time. While I was at the self check out scanning my items minding my business on 10/29/2023 and out of nowhere one of the employees named William came by and started reaching across my cart and touching my screen. On my screen was a survey that Safeway ask each customer and he took the survey for me instead. He had no right to do this. I do not feel safe with him around he started talking to me and was very imposing and demanding. It was completely inappropriate. I was so upset by this experience that I forgot my groceries and had to go back it was very rattling to be scanning my items and have someone invade my space I told him that I didnt like what he did and he acted like he didnt care.I talked to customer service about the incident, He makes me completely uncomfortable. Please beware of your surroundings when around him if you go here.
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October 2023 by annmia shop
Nice decorated Safeway with helpful staff
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October 2023 by Chip Smith
Typical Safeway, but in slightly larger format than some of the older locations.The staff were able to direct me to the one thing I couldn't locate, they were polite and helpful.This location is handy to work, so I will definitely be back.
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September 2023 by Matt Charles
This is one of the best run Safeway stores I've come across. No matter what time I come fresh produce is always stocked and available. It's clean, and staffed with friendly and knowledgeable employees. Keep up the good work!
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August 2023 by Meetkumar Patel
It’s not open 24 hours i drove 23 miles and it says it’s 24 hours open and some employees were there. But it closed.
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July 2023 by Siji George
Had flown in earlier in the day and couldn't get the room till 4pm, so crashed as soon as I got the room. Safeway was walking distance and I walked by around 1:30am hoping to catch something to eat since it states being open 24 hrs . Could see people inside but doors wouldn't open tried both even the one near the pharmacy, one guy who got out also said its closed. Disappointed when u say u r open 24 hrs
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May 2023 by Anna Tan
Store fine, ridiculous bakery department. Ordered my daughters birthday cake with her requests specific flavors and character design. Picked up cake and wrong frosting, cake flavor, and characters. I asked if they were sure this was my cake because it was wrong and she said yes it was the only cake they had for pick up that day. I refused to pay for it and went to get just a generic cake from Whole Foods across the street but so disappointing. I didn’t think it was that difficult to either tell me no to requests or just complete the job? Really upset about this would not order from this bakery
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April 2023 by Julia Tat
Visited because I want to get their Friday deal. There's plenty of fried chicken by comparing other stores I visited; however, I feel so surprised that staff can't tell the difference between white mean and dark meat after fried. I guess not too many people get this Friday deal of fried chicken at this store.The store is clean and neat, but it's short of the variety on some stuff. It made me surprised, too.
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April 2023 by Link Platt
I just showed up at this Safeway at 2am and was turned away by a worker that the store is closed. The store literally has the hours on the door saying they are open 24hrs. I drove out of my way to shop here because I thought the store was open. Safeway you need to update your online postings so you don’t waste people’s time(and gas).