-
February 2024 by James B.
This place has a good selection of everything, I am giving it 5 stars because they were the only place in the N-Bay that had what I wanted and inventory was accurate. The staff was friendly and helpful.
-
December 2023 by S P.
Went there to purchase an expensive bottle of Liquor as a gift and had a few questions on my purchase. Floor staff was too busy scrolling on there smartphones to assist customers. I noticed customers walking around and not getting help, while the floor staff (not cashiers) were too busy on there cellphone. I left and went to Costco. Corporate needs to have a policy of no cellphones while on the job. Staff should be helping customers .
-
October 2023 by Aphrodite Kostakis
Alina and her team are so wonderful! We did wine tasting here for our event and Alina was able to deliver it to our event location with 80+ bottles. Highly recommend this store as they provide amazing customer care service and communication!
-
October 2023 by John
Customer Relations is very poor, their response means nothing because THEY NEVER FOLLOW THROUGH, They also send out OTHER customers personal information on deliveries .......THEY DON'T SEEM TO CARE when you call customer service and report, they don't respond.......period:"(
-
September 2023 by David Hwu
Scheduled a consultation to explore drink options for our wedding reception. Even though we showed up late, Kevin Miller was extraordinarily friendly as he educated, recommended, and answered all our questions. No pretense, no pressure, worked within our budget. He even let us taste some wines, and gave us tips on how we could save money! You won't find better, more professional customer service anywhere.
-
September 2023 by Harsh Sharma
Recently I see lot of empty rows, stocks replenishing needs to happen, also the half and quarter sizes have reduced. But overall on place to find everything one needs
-
September 2023 by B H.
Wine aficionados tell me most of their wines are off-brands, but I just buy liquor here. This store doesn't always have what I'm looking for, but they have a pretty darn good selection compared to other liquor stores. And the staff is always helpful and polite.
-
August 2023 by Ian Davis
As always good selection, but crazy busy! Might have been the Costco next door. They were out of ice though. Only reason for non 5 stars. Nice staff too!
-
July 2023 by Homer Jay
Good selection, helpful personnel.Non-alcoholic beer selection is best in the area.
-
May 2023 by Lynne B.
Incomplete orders more than once, not the right product (I.e. a four pack of craft beer that is really three cans of what I ordered and one random can of shit I didn't order), someone else's order that had to be retrieved?!?!? Not impressed. At all.
-
May 2023 by Philippe Reis
Went there to do a return, had to wait about 30 minutes because an employee is having a huge argument in the middle of the store with the manager that is supposed to help me with my return, extremely unprofessional from both the employee and the manager
-
May 2023 by Brendan
One of the best stocks of common and hard to find liquors, wine, and beer in the Bay Area. Whenever I need something for a special occasion or even just to try making a new cocktail, I always come to this location. They’re well stocked, store is clean and safe, the employees are knowledgeable and friendly, and the prices are reasonable.They have everything you can think of when it comes to liquor, wine, beer, and cigars. They also sell a variety of glassware, mixers, utensils, and other necessities for your bar. They also have a “chiller” which can make the bottle you’re buying cold within a matter of minutes.I always meet knowledgeable people here who share my passion for good drinks. Both the employees and fellow patrons are always a joy to talk with.Highly recommended visiting this place, especially if you’re looking to try a new liquor or wine not typically stocked at big box retailers.
-
April 2023 by Jack Wilson
Eric hosted us for wine tasting for our wedding and did an amazing job. He made sure we both felt really confident with our picks and 100p would recommend to anyone trying to pick which wine to serve at their wedding.
-
March 2023 by David Remus
The store has a good selection of product the downside is there were many customers in line and only one check out person
-
February 2023 by Zach G.
Great total wine location. Tucked into a strip mall with some other stores that may be of interest. Excellent selection of wine and spirits as per usual with Total Wine. I made an order to be picked up of a rare and difficult to obtain wine and they were able to fill it. Everything was ready and they made it work for me. Great, efficient staff.
