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October 2023 by Brent Roman
Brought my Work truck into the shop. Mike and his Crew were friendly, professional, honest and incredibly helpful. Great communication and great work. These guys are for real.
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October 2023 by Kat Newell
From their kind "It sounds like you're in a bit of a pickle so why don't you bring your car in and we'll see if we can help you out." response to my panicked phone call to the ride back to my group and fashioning a workaround to get me back on the road when the part they had wasn't quite right, I could not be more grateful for Doug and Mike at NCAS! What quality mechanics AND human beings. I'm so glad theirs was the first number I tried when my car lost all it's coolant while I was responsible for 6 little people on a class field trip from Truckee. BIG thanks and a lifetime of gratitude! Look no further if you need help with your vehicle.
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June 2023 by Gretchen Rice
This mechanic shop is great!My engine light started blinking 10 minutes into my drive this morning and I was stranded in the middle of nowhere on Memorial Day! After calling a bunch of closed shops these guys were open and willing to squeeze me in to help me out. Mike was great at explaining the problem and answering all my questions, they even showed me the broken parts on my van. I'll be able to get back on the road by the end of the day! I really appreciated the service and willingness to help out especially when most other shops were closed for the holiday or unable to help me quickly!
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May 2023 by Daniella Valencia
I was traveling in town for a weekend seminar with a new-to-me stick shift when there was suddenly no pressure in my clutch. seemed like the slave cylinder had a leak. I called ALL the shops in the area and was lucky enough to finally connect with Mike whom had a last minute cancellation.On-boarding was seamless over the phone, and automated with text message appointment confirmation giving me access to all the information I needed to give my tow truck driver in a convenient form.Hospitality was excellent, service was swift, fairly priced, and performed with care. 10/10 recommendServices: General repairs & maintenance
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April 2023 by Madd River
I always come to Nevada City Auto Service for work on all my vehicles! Mike is always straight up with me and does a good job everytime. I like the small family vibe and honesty. This is my go to place for my vehicles, I recommend this shop to everyone I know...
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March 2023 by Mattison Gallegos
Nevada City Auto is the best in town! Affordably priced, great service, kind, honest and the get the job done with haste and great quailty of work with only high quality parts! Whether you need routine maintence or a more complex issue these guys will get it done and done right. Thanks, Nevada City Auto for all your years of fantastic service!ALSO i would like to add that i have an array of different vehicles and they work on them! At this point hes one of the only people i let touch my 7.3L diesel ford F250 4x410/10 highly recommend.Services: Auto body & trim repair
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December 2022 by George Cloud
Awesome shop, Mike and the guys were key in figuring out all my JK's little issues. Highly recommended!
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November 2022 by Keira A.
First off as a women it's very scary going into car shops, I'm soooooo glad I chose to go here! Mike and his crew at Nevada City Auto Service, took care of me like family and made me feel complete comfort! I had just bought a car that week and had it inspected by somebody else outside of this company, (all auto repair in inspection) to make sure I was buying a safe car and not a lemon either .... long story short they completely missed so many important things and the car I was driving was not safe to drive, they screwed me over and didn't even leave me a paper report or digital report. -- Mike and his team at Nevada City Auto Service were so professional, so quick, so thorough, and they made me feel included by showing me what was wrong with the car and what needed to be fixed, had receipts and documents of everything that they did for the car, the team made me feel at ease, I'm just so grateful. I was recommended this auto service by a good friend, and thank goodness!! I can't thank Mike and his crew enough!!! I would definitely recommend this place to my family, friends, coworkers, and anybody else who needs help with their vehicles.
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September 2022 by Fritz Chappell
Bad customer service and I spent thousands to fix my power steering and it still leaks .Service: Steering & suspension repair
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July 2022 by Cameron
NC Auto is a rare and uncommon find in the Nevada County auto service trade. The owner, Mike Pennock, runs a very tight shop with a vigilant, watchful eye on each and every service being performed by his mechanics. Mike literally gives the same care and attention to his customers' cars as he does to his own vehicle.NC Auto recently sent the first exhaust manifold they ordered for me back because it wasn’t within spec. It meant taking a chance that my car wouldn’t be back when I wanted it but they prioritize the quality of their work above all else and always do the job right. 95% of shops would have just thrown it in the vehicle and let me worry about it down the road.I have finally found a competent Nevada County auto mechanic that I can trust. Mike, your continued personal care and attention to my cars is appreciated!Services: Auto engine tuning
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June 2022 by Sava Lindsey Swan
My go-to auto shop ~ Mike and his crew are honest, professional, and diligent. I’ve been able to call in a jam and have my car towed there for a quick turnaround to get back on the road, and at an affordable rate too!
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April 2022 by William Strong
Fast, efficient and hella cool dudes. Got my girls car ready for smog.
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February 2022 by Tyler M.
Great guys.. top quality service. They got me in fast and fixed my jeep issues. Honest and reliable.
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October 2021 by Leslie G.
Mike is absolutely amazing! I drive my car all the way from Sacramento to Nevada city to take it specifically to him. I was in an accident last year and he repaired the bumper. This year he has been working on our bronco and F150, The new shocks and brakes are amazing He is very responsive, and extremely forthright with telling us about manufacturers and the pandemic and how it's slow down shipping. I know he's telling the truth because we have been experiencing a wood and paint shortage during our home remodel. So I can only imagine everything is backed up.
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October 2021 by Jonathan J.
I came in with some issues which turned into some more issues, and Mike and his guys handled it well and clearly. He knows his way around the old Ford 7.3L diesels, and I recommend his work.
