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July 2023 by Alana M.
Susan was the greatest help for my son and I! We are heading to La and stopped in to get him an outfit. She helped us find the perfect one! Her customer service and personable personality was amazing. I really enjoyed our time in there, and my son had a blast! I will definitely shop here for future outfits and say hi to our new friend.
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April 2023 by Shaina P.
Inventory is great, service is below par. Typical middle aged women with attitude on the floor. We asked questions about newborn clothes and she didn't have anything to add other than details that were printed on the tag. Like why do you work in a children's clothing store if you don't want to help people pick stuff out? I can just buy stuff online and skip the attitude next time. I felt like getting a Sprinkles cupcake next door and dropping it on their floor.
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May 2022 by Emily K.
One of the cutest stores that I've been to with amazing products! The staff were very helpful and sweet.
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April 2022 by Alexandra D
I’m not one to leave a negative review however when you encounter such horrible costumer service i feel like it needs to be shared in hopes they can learn a thing or two about being in the service industry. The lady working/ owner was SO rude. Didn’t welcome us as we came in, she also didn’t ask if we needed assistance once. After I looked through the stores selection which unfortunately had nothing we liked ( seemed a bit tacky for our taste) she proceeded to say “really guys!” As we exited the store. She then walked outside and spoke to a lady on the beach saying their baby played with these balls and didn’t put them back and one isn’t working. I waited for her to approach me however she did not. I can confirm by 13 month old put the bouncy balls back where they came from and can also confirm the one was already not working as my husband was with my child the entire time.Definitely would not recommend this store.
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January 2022 by Laurel Estes
Great selection of clothes The people who work there are friendly and helpful too
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May 2021 by Melissa T.
Super cute little children's boutique and the owners are both so sweet and helpful. Come here to find special occasion items as well as everyday clothes (that you're not going to see on every other kid). Their selection is beautiful and well-curated. I'll definitely be coming back!
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March 2021 by Eric H.
1st time customer and last time customer. Very poor service in this store. They will not go out of their way to help so be sure to ask for assistance. Also, be sure to read the fine print before purchasing anything from here. They only give store credit for returns. There's a lot of better options than this store so don't waste your time here.
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March 2021 by Hannah N.
Don't allow refunds (not shown anywhere that they only do exchanges). Horrible customer service. Also very expensive!
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October 2020 by Sars C.
The staff here is amazing! I didn't know what to get my niece for her first birthday, and I was on a budget. The staff was very helpful, and gave me lots of options. I ended up purchasing a beautiful dress that was on sale, and a matching barrette. A woman named Meghan rang up my order, and wrapped the gift as well. This saved me tons of time, and the gift looked AMAZING! I would definitely recommend this spot. On another note, the spokesgirl, Brynn, is a real cutie.
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September 2020 by Natalie K.
Staff is cold and inattentive. Walked in with my sons the two women who were not busy -did not greet us. One almost bumped into is but didn't say a word. Buh bye along cake a spider I can drop my money at another children's boutique.
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January 2020 by JL P.
Happy 2020 where discrimination is still apparent at this children boutique. If you're Asian you better stay away or you'll feel like dirt. The two young girls working there today not only did not greet me and my daughter but stared. Then gave such a warm welcome to the white lady that came after us. Thank you for making us feel like second class citizens.
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November 2019 by Carmen R.
The stuff in this place is extremely nice and pretty well organized. My one star is for the service. One person that was helping me was extremely attentive and pleasant. However the check out process was a nightmare. I got two things from the sale rack and when I went to pay the same friendly demeanor the checkout woman had with the person before me was gone. She looked at me & my husband with disgust. When I paid she made a rude comment about how fast my card went through. That is extremely rude to think that just because someone is a different race or ethnic background from you that they can't pay for the items. She gave the person before me a nice paper bag and she gave me an oversized plastic one. Will not be going back.
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September 2019 by Desiree B
I love this special store! It's the go to place for childrens gifts and clothes. They carry unique designers and the latest trends for babies and kids. Inventory is constantly changing and everyone who works there is kind and helpful. Best store in Newport Beach!
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June 2019 by Theresa H.
It's so hard to find appropriate dresses for 13 year olds that aren't too short or too sexy. This boutique has some really classy styles made in Europe and the service is excellent. Along come more happy customers!
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March 2019 by Jill M.
We came here while on vacation looking for a gift for our friends new baby/current child. They couldn't have been sweeter. They entertained my daughter as I shopped and were super helpful on where to find what I was looking for, without being pushy. If I lived here this would be my go to for my daughter and all gifts.
