May 2021 by Matt Ward
I really enjoyed interacting with Brian and Jeff when trying to fix our car issues. I am a fan of the business in many ways, from the honest communication, VERY QUICK turnaround, commitment to get you to/from the service center to where you need to go, and how well they price their services for the quality you get. I highly recommend this business to get your car fixed and on the road.Services: Engine repair
May 2021 by Matt W.
I really enjoyed interacting with Brian and Jeff when trying to fix our car issues. I am a fan of the business in many ways, from the honest communication, VERY QUICK turnaround, commitment to get you to/from the service center to where you need to go, and how well they price their services for the quality you get. I highly recommend this business to get your car fixed and on the road.
February 2021 by Kevin Lyman
The food is great.
January 2021 by Edward R.
Jeff and his team are outstanding. Great at explaining the issues with the vehicle, honest, friendly, and on target with their estimates for job completion time and cost. We've had them work on two foreign luxury vehicles several times each over the past few years and every experience with Jeff has been great. I walk away from each repair actually feeling good about the quality and fairness of the service. One of the many things I like about Automax is that Jeff takes a personal interest in every repair - you don't get handed off to someone else, you get Jeff's attention and he's the best.
December 2020 by my dongs Anzora
Very courteous .knowledgeable. reasonable prices . Very convenient
November 2020 by Laurene Wotring
Always providing the best service and doing the Most on cars.
August 2020 by Francisco C.
Jeff is very professional and honest. He goes out of his way to make sure customers are taken care of. Repairs at this facility get done right the first time, definitely at better prices than what a dealership would charge.
June 2020 by Bruce C.
There are certain companies that just stand out as going beyond expectations. Automax in Newport Beach is one of those. Recommended by a friend, I took my Jaguar in for a simple taillight bulb replacement. The Jaguar Land Rover dealer in Newport Beach had quoted $230 for this work. Jeff at Automax took my car in immediately, diagnosed the problem, and I was out of there in 15 minutes for a charge of $35. But wait, there's more! They apparently are running a special with a $50 credit that I was not aware of. Because of that, he informed me that my charge for today's visit would be zero! He didn't need to do that, but he has earned a customer for life. There are companies that do great work and have great service but very few that go so far above and beyond that they stand out from the crowd. I highly recommend Automax to anyone with a European car! They specialize in BMW's but work on all European cars. Bravo, Jeff!Update June 2020. I was going to write another review, but noticed I had written a pretty complete one earlier. Here's the update: this shop continues to amaze me with their customer service and quality of work. My first review was to comment on work they did on my Jaguar, and we now take three cars in to Jeff for service, always amazing work. I just wanted to update this review and say that their quality continues - excellent work, friendly customer service, and a clean car when the work is done! Thanks again Jeff and team.
May 2020 by Dave Larue
I've been with Automax from the time it was Mark's automotive. Very trustworthy. Not cheap, but not overly expensive either. Very careful and thoughtful analysis of your car. I really wouldn't go elsewhere. The few negative reviews are very puzzling to me. Several of my friends ALSO go to Automax and speak highly of it.
December 2019 by Tom T.
I've been going to Automax for years after getting tired of feeling overcharged at Mercedes dealers. Great crew, fast accurate service, fair pricing. Jeff and crew are total professionals, never try to oversell you
October 2019 by L. A.
I have been going to Lexus of Newport Beach for routine maintenance for the past 3 years. Last week, their mechanics suggested an unnecessary major repair, replacing my car front control arm bushings for a lot of money. My car is in good condition and only has over 70,000 miles. This seems to be premature! After reading good reviews on Automax, I took my car there for a 2nd opinion. Automax inspected my car free of charge and concluded that there is nothing wrong with it and that I can drive it for another 30,000 miles. At the rate that I am driving, it would take me at least 6 more years! It is so refreshing to find an honest mechanic nowadays, who does not want to take my money for unnecessary repairs. Jeff, the Service Manager, was very nice to explain to me the condition of my car and the reason why I do not need repair.
September 2019 by Michael Gaumond
Excellent service very helpful and considerate!
September 2019 by Odi Martinez
Jeff and the staff are awesome, top notch customer service. Servicing with integrity and honesty
July 2019 by Chelsea N.
I live over an hour from Newport and randomly had care troubles. Rolled in here since it was the closest to my location, and was helped by Jeff. Extremely sweet guy! Checked my car out to see if I could drive home without any serious complications. Plus this place has tons of other great reviews.
May 2019 by Bruce Perez
These guys do great job and at a reasonable prices. They service was was great and I am planning to be back soon.