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November 2023 by Ray Nessel
35 year customer of Enterprise in Newport Beach. They pick me up at home, how convenient. This time the return was on Sunday so I dropped the car off, put the key in the drop box and took Uber home.
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August 2023 by Alex Edwards
Great customer service. The shuttle driver that took us to and from the airport was such a nice mellow man. The whole experience was great.
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August 2023 by Nam Ly
Car is in good mechanic condition. Staff is very friendly and patient to answer questions.
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June 2023 by Tim Bell
Exceptional service and selection of standard and high end cars. Great location near Orange County Airport too.
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February 2023 by Nayeli Bermudez
I had to rent a car while my car was getting repaired and I received the best customer service at this location. Everyone was friendly, courteous and professional. They treat everyone with respect and kindness. I was stressed due to my car situation and they made my day brighter when I picked up my car. I was in and out in less than 10 minutes. Luke and Josh thank you for the your kindness, sense of humor and patience with me. The outstanding customer service I received was appreciated. And yes, one day I will come back and rent the Lamborghini, haha. Thank you!
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January 2023 by Ernie Zuccato
Great group of people at this location very helpful and informative made my rental experience a good thing thank you all
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January 2023 by Biju Majumdar
The service I received was very good, no hassle, would highly recommend enterprise rent a car. I was even dropped at my residence upon request after returning the car
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November 2022 by Ann Prasetya
Great customer service. Lawrence helped me with the rental process. I decided to rent a Malibu. The car feels comfortable, although it needs a major service. I felt the engine rattled; the tires were below the recommended psi. I brought the car to Americas Tires to have the store add air on the tires. They noticed the right rear tire is out of threads and should be replaced soon.
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November 2022 by Brian la fuente
Daniel at the Newport/Santa Ana location was great, he went above and beyond to make sure I was taken care of. The location was very busy that day, but as I waited, he kept me in the loop. Thank you, Daniel, for your great service.!
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October 2022 by Ryan O.
They always go the extra mile to make it the perfect experience. Prices are unbeatable and the one time I had a breakdown Daniel quickly swapped me into a better option and refunded the lost time. Their cars also come well equipped and in the best colors.
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August 2022 by floydette james
I love this particular location easy access and directly across from SNA airport. And the staff is so polite and special thanks to Daniel and Felicia who helped me and gave me a really nice car!!
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July 2022 by Dan Gorlitsky
Very friendly staff helped us with everythingCheckin and check out were quickEverything was legitHighly recommended
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June 2022 by Mazyar Javidroozi
Exceptional customer service. Assistant manager Alexandra went above and beyond in helping me when picking up the car. On my return day, they were also very helpful and kind enough to drive me to the collision center to get my car back. Highly recommended!
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May 2022 by Emily Smith
Alex is a straight up boss. I had such a headache trying to deal with my insurance company setting up a rental for someone else hitting my parked car. They were trying to stick me in a car that was not comparable to what I drive at all. She called them and got me into something that was a much better fit after I tried fighting with them myself. Excellent customer service and I will definitely be coming back again for any rental needs I have!
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April 2022 by Emily S.
Alex is a straight up boss. I had such a headache trying to deal with my insurance company setting up a rental for someone else hitting my parked car. They were trying to stick me in a car that was not comparable to what I drive at all. She called them and got me into something that was a much better fit after I tried fighting with them myself. Excellent customer service and I will definitely be coming back again for any rental needs I have!
