-
August 2023 by R G.
.... talked w/april in call center today , 8/11/'23ad... she was/ is great absolutel!!! --got right to the bottom of my concerns!! ms. mary & jerry et al @ corona del mar always accommodating!! met " danny" k. walker at bixby knolls branch prolly fresh/staight outta co----....---llege 40+ yrs. ago!!! nothing but class, first class!! the folks at lake forest and laguna hills branches, too!!
-
March 2023 by Colleen M.
I recently opened an account at the Corona del Mar branch and had a great experience! The bankers and tellers were professional and friendly. The manager, Warren Paez, introduced himself and gave me a lot of information about the safety of the bank. He was very knowledgeable. I will sleep soundly at night knowing that my money is in such a strong and stable bank.
-
July 2022 by David L
Blue Eyes Blonde Hair are at level (-98) Russian German And Irish Descendants just moved up in rank to (+300) For taking care of the land and for being sincere regarding the Ukraine bomb. America no more false flags or your credit line !Trump and his hush money payments made him disqualified.Russia and Ukraine on Friday signed a landmark agreement to allow grain shipments to resume through the Black Sea, boosting hopes that a global food crisis can be averted.
-
September 2021 by Tad D.
I walked into the Corona del Mar branch this morning with a $100,000.00 check in my pocket. I wanted to open a checking account. Everyone was on the phone. After a few minutes of waiting, one lady became free. I told her what I wanted to do. No go. There is only one person in the branch that can open a simple checking account, and she was busy. NO CROSS TRAINING AT ALL. Stuck in the 1920's like their decor. I walked out.
-
March 2021 by Nicole G.
Been banking with them for years. I love everyone in the bank, they treat us like family. We intentionally stop off at the bank to say hi on our walks even without depositing anything. Great bank and great branch.
-
March 2021 by Ted Verdon
I starting by business 30 years ago and opened my first account last March during COVID since my other banks were not offer personalized services that I needed at the time. Farmers & Merchants has been there to assist me on every turn the teams follow through is excellent. I have referred several clients and they are all satisfied and I look forward to the next 30 with Farmers & Merchants by my side. Thank you.
-
February 2021 by Don S.
A 100% pure business and or personal bank doing what is in your best interest. They will get to know you, the management team is accessible, the employees are all happy and long-term, they will not try to sell you insurance or investments. I have been at every major bank because of my business and clients, no one has better service and value.
-
February 2021 by Mike Paisley
They are helpful on the surface but when I had an issue I was transfered around, put on hold and given email addresses and excuses as to why I couldn't get help. They dont like to get on the phone to help you when you have a problem. I'm glad I figured this out shortly after opening my account before transferring money to their bank.
-
February 2021 by Mmj Ppj
After opening my account I was having trouble uploading documents for my ppp loan. The staff are not able to help with anything. They just give you a phone number to a call center when you have a problem. Noone would help me. After a week of making phone calls, being transferred, put on hold then told to call back in the morning, only to be given an email address the next day, after going inside two different branches to solve the problem and the employees telling me that it's handled in remote offices somewhere I mean my whole experience was a total nightmare with these people. In the meantime I'm trying to run a business. I think I've found more competence and concern in the DMV. I'm closing my account (and it's going to cost me $30 bucks to close it, after all of this)
-
April 2020 by Ryker R.
Good experience, very nice branch, online banking user interface is a bit generic and not intuitive, parking challenging. Satisfied for now, well capitalize.
-
August 2019 by Jahmal A.
I absolutely love the service I get at this bank. Old school relationship banking, plus Mary makes me feel like I am the only customer she has. They were crucial in helping me purchase my business!
-
December 2018 by E L.
This is a beautiful bank! The Christmas decor is great and unlike any other bank. It was super clean. I have no idea why this bank has such a low rating here on Yelp, I had a wonderful experience here. I frequent other F&M banks in the inner city where the inside and outsides are extremely dirty. Here it was the exact opposite. Very clean, inviting atmosphere.
-
October 2018 by Elizabeth Vitale
I love going to this branch. The bankers are very helpful in many ways. They are there for me. I love the atmosphere and location.
-
August 2017 by MartinMarcus
Beautiful bank building!
