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February 2024 by J J.
Gelson's has better quality produce and meats than WholeFoods. They are expensive but you get quality. Gelson's is my new go to grocery store.
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January 2024 by Kay S.
Snob place!! The cashier (and young short ponytailed ) associate said her counter was closed after I was in the line when a previous customer just checked out .... Then I moved forward to the next open lane. Then immediately , 5 seconds past she said she was open now and wants to help the next customer on line !! Wasn't that suppose to be me!!! She asked a different customer who was next in line on another lane!!!!! She argued that I was rude and she voiced out to the everyone that she was closed and just opened!! Omg!! Their counters are covered by balloons and can't even see the light that was on or off!!! I worked in retail before, this cashier is way out of line and voicing out her opinion with the whole store listening over!
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January 2024 by Stephanie N.
Absolutely awful, racist employees. My non-white friend just visited here and asked for an associate for help locating an item in the store, and instead of pointing her in the right direction went over to a male colleague and clearly instructed him to follow her around the store for over 10 minutes. When she went to pay the cashier refused to let her use the card machine (even though the people ahead of her just used it successfully), and demanded she hand over her card (to check her name? Idk). Then as she was leaving the male colleague FOLLOWED HER INTO THE PARKING LOT. Misogyny? Racism? Stalking? Report filed to Better Business Bureau? I'm not sure, but I'm horrified and will never feel safe going to this store again if this is how they treat their customers. Absolutely unacceptable and an apology and acknowledgment of the wrong is the least Gelson's can do.
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January 2024 by Terry W Freeman
This is an older building but full of what makes shopping at Gelson's a wonderful experience! So pleasant in every direction full of highest quality merchandise and foods.And most importantly people who care about YOU,!
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December 2023 by Jonathan Hanson
Every single item is more expensive than in any other supermarket. I dare you to find one. This would be perfectly justifiable if they had stellar service. But in 4 years I have never seen more than 2 registers open. Usually it's 1. So there is ALWAYS a line. This is my first 1-star review in my life. That's how bad it is. Save yourself time and money by going to Pavilions
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December 2023 by Maggie McIntee
Always friendly staff -- best fruits and vegetables. Excellent OJ! The store is clean and happy! Good vibes! Cool florals and small gifts!
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December 2023 by Sandy B.
The minorities in the store are very pleasant and helpful. There is a particular white lady that is racist as hell working as a cashier. Hopefully, she's not a manager. My unpleasant interaction went as follows. Me: " Excuse me" Racist White Lady : " WHAT!" Why looking disgusted . Me: after ignoring her rude, unprofessional and nasty tone " Can you tell me where___ is" Racist White Lady: " It should be over there" This was all I needed to know not to spend my money at this store. Shot out to the Latina lady in the deli. I don't know her name but she was very helpful, patient and kind despite the fact the deli was closed . I hope the minority employees don't have to deal with that subhuman behavior from "other employees ". Way to go Gelson's. Here's a middle finger to you.
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December 2023 by Roman Rios
I'll tell you what this is. One of the nicest markets I've ever been in not super big like a supermarket. But what a great selection of goodies, super friendly staff also.
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December 2023 by sharon nevins
Just FYI, My payment to Gelsons via Citi Bank Bill Pay to the PO Box Gelson's requires (I am a 20 year customer) Gelson's bank says they never received. Citi gave them the tracking, they say they have no record of the CASHED bank check . Gelson's did NOT stand up for me and required another payment. After thousands of dollars, I am done with Gelsons. Sad!
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December 2023 by MARY LOU KRANTZ
FAST CHECK OUT WHICH IS WHY I LOVE GELSON'S. THERE IS ALWAYS SOMEONE TO ASK FOR HELP IN FINDING SOMETHING. STAFF ARE ALL VERY WELL TRAINED
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November 2023 by Dave H.
I'm writing this review to specifically give thanks and appreciation to Becky in the floral section at the front of the store. I was looking for an arrangement of sunflowers that had been on display a few days earlier. There were many at the time but Becky informed me that the arrangements had been provided by a vendor and that they had all sold out. After I thanked her for her time and started to leave she told me to hold on. She then went to the back, found an extra mason jar, recreated the arrangement, and charged me the same special price that the originals sold for. Thank you, Becky, for being so sweet and going above and beyond to help me. You made my day!
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November 2023 by Sharon N.
FYI: My payment to Gelsons via Citi Bank Bill Pay to the PO Box Gelson's requires (I am 20 year customer) Gelson's bank says they never received. Citi gave the the tracking. They say they have no record of the CASHED bank check. Gelson's did NOT stand up for me and required another payment. After thousands of dollars, I am done with Gelson's. Sad. ($266.06!)
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November 2023 by Vito S.
Let's start off by the employee's are very discriminatory. I ( Hispanic 50 old male) went into the store looking a for specific item was going to do more shopping while but not even 1 minute I to the store I had an employee following me around. while I was walking up and down I had the same employee who was following me up and down the isles point towards me and call to another employee to watch me. At this point I made it my point to prove to the original employee that I was looking for something so I walked up to him and asked him for the product but he totally ignored me so that's when I started following him around the store walking up and down the isle. The second I walked by the manager I told your manager that his employee is prejudiced and following people around the store acting accusatory to customers, so decided to walk out. While walking out the store I also witnessed The same employee that followed me also keyed in on someone else female (bi-racial women and child) and started pointing to other employees and chase the customer out the store, She was also had a basket full of item and saw him as well acting strange, so she just left her basket full of groceries in the isle and just walked out. That employee made it a point to follow the women and child out her car. If this is the way that Gelson's (employees & store manager) management staff behave, this is not a business people should visit period and this behavior should not tolerated or even allowed. If this behavior and practice continue to happen I can see this type of behavior ending in a lawsuit or physical altercation. I understand that in society people steal but to have employees key in on minorities as they walk into the front door is bad practice and promoting a racial discrimination toward those who shop at the store. But I guess dealing with racial profiling or racial behavior
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October 2023 by Thomas T.
Great spot, good food and early morning vibe . Great coffee and oatmeal. Also one time we did dinner filet and asparagus . Equally great!
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October 2023 by Edith Arthur
Great service at the meat counter. Their selection is great and the steaks are awesome.
