July 2021 by Carly C.
This labcorp is the worst one by far, all the people there are rude, they make you feel like your d**** I came in for a drug screening at 11:30am because the job I got made me sign up online and the email told me to show up at this labcorp location anytime before July 30th. It gave a phone number too, but it didn't say it needed an appointment, I tried calling the number and that didn't work, but since I registered online and have an email telling me to show the people at labcorp that email and they'll give me the 4 panel drug screening. So I tried showing the people at 11:30am in this labcorp, they wouldnt even give the time of day to read the email, they kept interrupting me and then told me they're going on lunch so come back at 12:30. I come back at 12:30 and they tell me I need an appointment and they wouldn't even read the email that I kept trying to show them that gives a date and confirmation number. By far this was the worst experience I've had to just get a simple 4 panel drug screening. It literally takes 3minutes of their time and they refused. They're just out right lazy and rude.
July 2021 by Cindy P.
Ok, first of all, learn how to pick up your phones when a patient is calling! I came here because Labcorp in Huntington Beach recommended me to go here since they offer walk-ins. When I came before their lunch, they would not accept me. I even explained how far I drove and it wasn't even their lunch time yet. They refused to take me in.
June 2021 by Dawn C.
This is an incredibly unprofessional office. I was made to take an obnoxious set of keys (urine cup on giant elastic band) upstairs to a bathroom, carrying all of my things, and a urine cup upstairs in this big office building complex to take my sample. I was then to bring it back downstairs though the main lobbies of this building when done. What? \ I was told the bathroom in the clinic was unavailable. I saw it was open when I walked by. I asked for a bag at least to put the cup in. They gave me a clear zip lock. It was an ordeal upstairs with my sweater, purse, phone, book, urine cup key ring and urine cup. I dropped the cup several times ensuring it was not sterile. When I returned carrying my bag of pee through the lobby for all to see, I expressed how unprofessional I thought this process was to the front desk. He then very rudly told me that downstairs bathroom was for drug testing only and I could have waited half hour for it (they didn't give me that option, btw) or go upstairs and do it there. He was so rude to me it was unreal. I told him the sample was unsterile but he kept berating me. The right thing to do would be to admit that this process is not right and apologize. I'll never come back. I'll highly recommend my doctor use another facility and I will let every one know how poorly I was treated by reception there. To be fair, the phlebotomist who took my blood did a good job, but he's the one who gave me the ziplock bag instead of a paper bag (he totally didn't get it). This place is a train wreck.
April 2021 by Erika Larson
Great experience. Everyone was professional. I was in and out in no time. I have other facilities I could use and that are closer but I select this one every time.
February 2021 by Sherwin Fakhraei
This location will close 1130 to 1230 for lunch without any notice on the websiteThis review is only for management not great staff work here
January 2021 by Sara L.
I made an appointment online for a blood test. I arrived for my 8:15 a.m. appointment; I was immediately helped checking in; I made my payment; then Abraham took my blood and was very gentle so I did not even feel it; I was out of the office in record time. Everyone wore a mask and there was hand sanitizer. Then my husband went for his 8:45 a.m. appointment; it took hardly any time.
September 2020 by Jane M.
The older man at the front desk is incredibly rude. He literally argued with me because I didn't know his lunch hours. He continued to be rude to other patients once I came back. He was unorganized, incompetent, and should not be dealing with patients.
July 2020 by Jessica P.
This Newport location was amazing. I had originally tried to go to Mission Viejo and the staff there was extremely rude and didn't provide me with any information that I was looking for. I ended up leaving that facility to go to Laguna Hills, but that was location was by appointment only and had no time slots available within a week. I'm glad I was able to make a last-minute appointment in Newport as my employer required a drug screen within 5 days. I made one on Tuesday for Wednesday afternoon. I tried looking for a few other locations with appointments in south county before deciding on Newport and had no luck. I ended up taking about 15 minutes in total. I was a little later (my fault) and was still out of there quickly and efficiently I picked the 1 pm time slot, and nobody was there when I arrived, and I think it was the first time after lunch. I would recommend that time if you need to make an appointment or walk-in.
June 2020 by Angela Barrie
I had a 7:30 am appointment and was finally seen at 8:50. I will never return to this location.
May 2020 by Artianna N.
I came in for my drug screening. I was in a time crunch and the staff was very hesitant to accept my information. My name has been changed on my drivers license for many years and yet they had an old name on the system. My husband heard the two guys in the front gossiping about my personal health information out loud in front of others. This is private information and by no means should this be shared in public, especially in front of other patients. Shame on you LabCorp for failing me. I demand the director to give me a call to discuss. Thanks!
December 2019 by Theress W.
Place was clean efficient - David was great out in 20 minutes checked in and had blood drawn in a very short time
November 2019 by Audrey Jackson
I live 5 minutes away from another location but drive about 25 minutes to come to this location. The office is small but the woman who works there is awesome. Apparently my veins can be tricky, but she never has trouble and never leaves a bruise like so many other phlebotomists do.
October 2019 by Frances T.
Susan and Ibram were amazing! Quick check in and lots of patience with our kids. Five star rating for amazing quality service. Thank you guys
September 2019 by Debbie M.
The smell hits you when you walk in, a combo of sweat and other body odors. The man behind the desk snaps at people disrespectfully. I had an appointment and was on time but that didn't save me from waiting. The blood takers are much nicer ... they get the star.
August 2019 by Teo M.
Stupid cock suckers only operate drug screens from 12-3pm. People work during those hours and expect to cancel plans for this. F*** this place