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May 2021 by Bob G.
Outstanding experience at Sperry store. Manager Benni Golbandi treated us as well as any store we have ever bought footware in. Knowledgeable, helpful, knew every product and helped us through the process. We found out later he was manager of the store and he could really have a career in corporate. 5 star expereince.
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September 2020 by Stoney P.
Love love love this store the staff was great as they have always been to me! All the guys helped me I felt like the star of my own little Sperry show lol I will definitely keep buying here. Great time as always!
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August 2020 by Katherine S.
Some of the best customer service ive ever had. Theres this one super friendly employee there who helped me out buying a pair of sperrys today and he is just such a pleasant person I thought he deserved a shout out on Yelp :)
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August 2020 by John Flower
This Sperry store is the only store in North America. They often offer great deals, 2 for $99. I recently bought a pair for sailing which has been working great in water. Fantastic store with friendly staff.
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August 2020 by Jessica H
I returned specifically in-store so I wouldn't get fined the $5 fee for online returns. Not only did they fine me the $5, they did the return completely incorrect and I have been on hold with their customer service for the last 50mins.I returned 6 pairs of shoes from 2 different orders. The gentleman at the store promised me the return would be done correctly even though he shipped them in the same box and they would credit the two orders.Many weeks later, they process the return and they acted as if I only returned 4 pairs of shoes from the cheaper order. I'm missing a significant amount!EDIT: After an hour on hold I gave up. Called again today, spent about 35mins getting it sorted out. Only managed to have one fee waived, but I guess better than nothing. Hopefully I get the correct amount back this time.
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April 2020 by Techno
The worst return policy ever.Talked to a "supervisor" in Richmond, IN, which was no help whatsoever.Will never buy Topsiders ever again>
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March 2020 by George M.
I'm life-long sailer - both racing and cruising. The word for the Sperry shoes I've purchased in the last few years is DISPOSABLE. I've burned through a pair of performance shoes in as little as 3 weekends regattas - the topside mesh material completely fails. With the "casual" styles it's the soles that come unglued. What has happened to this once proud brand?GeorgeSanta Barbara, CA
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December 2019 by June Ramsey
Excellent service!
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July 2019 by Delvon M.
Came here after the 4th of July to see what sales were in store which there was many to my surprise. Was greeted by a female employee who shared with us the sales as well as additional promotions. At first we were just browsing , but after hearing about sales and what else they had in store I was looking forward to do some actual shopping. That was until I noticed the employee a rather tall man staring at us while we were shopping. I brought it to my fiancee attention and she confirmed that the man had actually been staring since we first entered the store. We continued to look around the store and notice the man still staring/watching us and that's when I "asked why do you keep staring at us? The tall man replied "I'm just doing my job. I then said "your job is to stare at people? He repeated "I'm just doing my job once more. The man never greeted us when we first entered the store no did he offer to inform us of the sale during our time spent in this store. I know this is Newport beach and I'm pretty sure management wouldn't be thrilled to know that they have employees that are still stuck in 1956 ( mental wise the kid couldn't be older than 30). Unfortunately this is the only official Sperry store in California and it sucks because of our experience we won't be returning anytime soon.
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July 2019 by Rhedon dela torre
employees are friendly, i hope the owner too!
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July 2019 by Ethan Ryan
Fake shoes why do people like this place
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April 2019 by rhubers
Very helpful and knowledgeable staff
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November 2018 by faramarz rashidi
nice shoes, pretty comfortable and durable shoes. good price, nice employees
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July 2018 by Benny H.
Is this the last Sperry store in California? Not sure, but there aren't many left. Came here on the way to SDCC and did a little browsing and I truly miss having this store at the Valley Fair Mall. They make some awesome shoes. The visit here was a bit of a bust, as they really didn't have exactly what I was looking for, but it was still nice to visit. If you like boat shoes, then it's hard to beat these guys. They really make quality shoes.
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July 2018 by Josh L.
Amazing customer service!!! They really go above and beyond here. Staff is Extremely knowledgeable about all the products and very nice to be around. What a refreshing experience this was !
