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November 2023 by Amanda
The best location! Everyone is nice and very helpful! Has the best parking spots as you can back in and unload your stuff by the store.
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October 2023 by Katherine M.
We were far from home and needed to quickly print out letters, and send them by certified mail. The UPS Store had everything we needed and the staff were very helpful and friendly. Special thanks to Norma who was so patient with us.
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September 2023 by Marlene K.
Great Customer Service!! A Great Addition To Newport Coast Shopping Center-Very Convenient-Glad To Be Able To Get Passport Picture Services Along With Notary and Printing Services!!
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September 2023 by Dr Tammy V.
This is THE BEST UPS Store. The employees are extremely attentive and helpful. They made me feel comfortable and at home. Aubrey would help me carry heavy items without any hesitation. He helped me with everything I needed and did it really fast with accuracy. I trust in his work. I am amazed how fast he can move and the ability to help multiple customers all at once! He made the long line move so fast, and people loved it! Norma is very friendly. She is easy to talk to and extremely helpful. We would talk just about anything with her, and she would remember our conversations and follow-up with me. Everyone is very kind and friendly. I highly recommend this location.
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September 2023 by Neda A.
Aubry and Norma are great! Highly recommended! They are kind and fast with positive energy and their service is fast and efficient!
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September 2023 by Mori N.
Super-nice staff, quick and helpful. Kiley and Aubry are awesome!!! They know what they are doing!!
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September 2023 by CHongming Q.
Excellent location. Near one of most beautiful beach in USA. Can enjoy the best ocean air in and out of store. Very friendly and helpful customer services. Definitely will recommend to friends
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September 2023 by M M.
Always makes shipping and any returns so easy. Great location as well. Easy to access.
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August 2023 by Robert Shipley
So convenient to have this store in Newport Coast. The workers are always very welcoming, with a can-do attitude.
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February 2023 by Daniel L.
2 workers in the store both just on their cellphones I ask about how to print something from my email and they say to email it to the email on the bottom of their business card. I said Ok just sent and they're both just clicking away on their phones. I say ok now what do I wait or do I go to a machine? They say oh ok I'll get it from the computer $2.00 for one black and white print Awesome.
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February 2023 by Lisa A.
Everyone at this location is super friendly and very helpful. They go above and beyond with their customer service. I had a very important document to fax and the fax would not go through. The staff kept trying through out the day until they were able to get a confirmation. They called to notify me and said to come in at my earliest convenience to pay for the fax. There are very few businesses that have this level of customer care!
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December 2022 by unknown usr
Be aware scammers are using this address for tech support scams.
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August 2022 by Michael Clarke
I had to send a few items off yesterday, a Phone, back to the service provider, and an amazon return. I thought it was going to be kind of a headache, but the girl in the UPS store (didn't catch her name) pretty much just took the items off me, and took care of it, without an issue! or even a question, it was awesome. Made my day :)
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July 2022 by Gayle M.
This store is always very helpful and friendly. They understand how to pack and service is quick. My go to location!
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January 2022 by MJ Ollaca
Customer service at this UPS store was awesome!!
