September 2020 by Rula M.
I would leave zero starI came few times and the location was closed for remodeling during COVID When they open they said I passed the time frame to return. Rude staff I wouldn't recommend
July 2020 by Archana V
I like whbm tops their style and cut.
June 2020 by pamela
Beautiful clothing. We made, upscale, tailored.
January 2020 by Tracy C.
The clothes are just OK if you need something for work. The sales staff are the WORST. Every time I have to go there I get the same rude pushy sales person. She doesn't listen and keeps shoving things in your dressing room that you did not ask for. Even at the counter paying she was pushing a trench coat on me. Did I ask for a trench coat? Nope, sure didn't. Corporate, you really need to have them change their approach. Ugh. Horrible shopping experience. Also, they follow right in your wake commenting on every item you dare to touch or look at. Rude.
October 2019 by Joyce F.
went to this location since i was nearby and needed to get some black pants. there weren't that many items on the sale rack so that was disappointing. left without a purchase. staff was ok friendly. plenty of parking.
August 2019 by pamela crane
Beautiful clothing. We made, upscale, tailored.
May 2019 by Susan J Bonno-Buckner
Fabulous staff...Kristi was very patience and kind
February 2018 by Pham N.
I love shopping at this location. It's very convenient for locals and the store staff are very nice and friendly. They carry a pretty extensive inventory and quite often I have been able to find items that are sold-out online at the store.
March 2017 by Melanie Somoya
This is one of my favorite clothing stores. Ask for Grange when you need help with what to wear. She is super helpful.
March 2017 by Nay B.
I would like to just say that this store has the friendliest staff around. Not pushy but just very helpful in every way possible. Excellent selection and absolutely beautiful store in an excellent location. The displays are on point. Absolutely would recommend this store.
December 2016 by Caroline S.
The clothes are cute but I stopped going because I hate being "sold". Even things that did not look good on me the pushy sales girl would tell me how cute it was on. I would rather go somewhere where they were honest than not just to sell you. Too bad.
October 2016 by Jeannette F.
I went shopping here today and the sales lady was so pushy I left. Overall I feel the sales staff is condescending and pushy. Not a way to be in retail these days. I will shop online only.
October 2016 by Christine A.
I agree with the other reviews. Love the clothes , hate the pushy sales women. It's like that in every store. I won't shop in the stores anymore.
September 2015 by Sarah A.
Wow. This place is a hidden gem in Newport. What a blessing it was to come here with my mom and outside of the hustle and bustle of Fashion Island. I cannot give enough praises to the store and staff at White House Black Market and at this location. My mom was visiting from out of town and this is one of her favorite stores so we decided to pop in as our last stop, and I am so happy we did! We had such a fun-filled time as we were treated with such care, warmth, and laughter as we tried on clothes and were treated like mild royalty ;). Kelly, the Manager, found my mom some of the cutest items ever and helped her size everything she was looking at to perfection. The genuine concern she had for my mom finding exactly what fit her body and making sure she was going to walk out of there looking amazing was just astonishing. The rest of the ladies around were constantly checking as I waited to make sure I had everything I was looking for and was doing okay. After a while, Kelly was so great at her job that I got excited myself and even dabbled in and decided to try on some pants. All of the fine expertise and feedback of all the ladies helped me end up wanting the pants too! And trust me, there was no pushy, "salesy," or over-the-top flattery. Just real, authentic women, trying to make our day and shopping experience that much better--and they did, through and through. Thank you SO much to all who work at this store, and to especially, Kelly. You are so awesome, and you lit up the whole place with your presence, smile, and cute laughter and made my mom's visit that much more memorable. We will be back, and because of the experience, I will definitely be in here again, even without my mom. I am now a fan of White House Black Market-- for sure! :) See you all soon!
March 2015 by Sandra L.
Love your clothes but hate your pushy salespeople. It's the same in every store. I bought about $400 with of clothes today and was about to buy another $500 but had to leave because the pushy salespeople kept interrupting my shopping experience by telling me things I already know like what was on sale ( it was clearly marked and I can read), making phony small talk or giving me the statement that must be tattooed on every WHBM salesperson's wrist during orientation, "that looks really cute ON". It's a standing joke as to how long it will take before someone says that. I love your clothes but I'm about to stop shopping at your stores because I just can't take it any more. make it stop!