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February 2024 by Kum Kim pak
Very slow and rude teller...never coming back here
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February 2024 by Daniel kim
Takes forever to see teller..10 people at line but 1 teller!!!!!
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January 2024 by Michael Gallo
Professional and friendly staff
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December 2023 by Jenny
This is the worst BofA. It’s close to my house that’s why I come here. There are only 2 tellers. Always wait between 15-20 minutes in line. This bank does not appreciate its customers. Bank sign on door says closing at 4, when it’s only 3 the doors are locked. They need to hire more tellers. This is ridiculous. Will be closing account.
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December 2023 by Adriana G.
They always have a log lines tellers are so slow they have 5 windows and only 2 open.
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November 2023 by Maria
Closing my account as soon as as possible, not sure how they keep customers. No compassion or understanding . Very robotic employees
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October 2023 by Stephanie P.
Someone stole my drivers license in the mail and was able to come into this location and draw money from a teller so easily. Bank of America needs to do better at protecting our identity and accounts!
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October 2023 by Maria A.
They didn't want to help expedite my check even though the customer service rep over the phone said it was possible as long I went into the branch, I open my account and spoke to the manager. Lady didnt even take a min to look at my account just went to tell me she can't do anything. Has the guts to say at least you have $74 dollars. Lady because of this I'm going 2 weeks with no access to my payroll check. The mobile app said it can take 1 business day to deposit my check. Your bank needs employees with compassion and willingness to try to help. It's not my fault my direct deposit with bank of america is taking 3 payroll checks to kick in. Which all 3 have been cashed there.
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July 2023 by Domitila G.
How can a bank not have supervisor coverage when they go to lunch! I was in line to get my foreign currency order and, I hear a customer getting upset because she was told teller needed supervisor approval get give her a high amount out her account. She was told to come back in an hour because supervisor was out on lunch. Ok, now my turn. I told the teller I was there to pick up my foreign currency order and she looked into my account, says I'll be right back let me go get it. 10 minutes later, teller comes back only to tell me a supervisor needed to release my money to come back in forty minutes!! How can a bank not have management back up! I walked out upset and inconvenienced because I was on my lunch hour.
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June 2023 by Concepcion Bedolla
If you want to spend time go there, if not try any other bank of america
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April 2023 by Daniel Munoz
I go to this location for my bank needs for a retail brand for about a year. The overall service is really good. I just want to give a special spotlight to Aylin for her being assertive and always going above and beyond my expectations.
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April 2023 by Mary Macias
Great customer service! Thank you Jay for going out of your way to help me with my concerns.
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April 2023 by Enrique L.
This is one of the worst BofA I ever been in. It's always busy with long lines insides, only because they only have two tellers working. A business and regular. Everyone knows how long the business tellers take. Hey management how about assisting the tellers instead of greeting the people coming.
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March 2023 by Carlos Aguirre
Staff is nice however it's understaffed. Almost an hour wait for services.
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February 2023 by Jin-su H.
Horrible. Worst location. Workers move like sloths on purpose. Waited an hour just so they can tell me they can't read my check and told me to deposit in atm. What was the point of me waiting!! Don't ever go here people
