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October 2023 by Gerard Solis
Ladies were very helpful but the didn't have my size in a few different boots I was interested in. I still found some that I liked but not the ones I was looking for.
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May 2023 by Shawn J.
I was searching around for a place to get comfortable work boots as I was doing an event to raise money for kids school and working in concessions stands all day. Right as I walked in, I was greeted by Juan. I relayed I wanted comfortable work boots over protection. He immediately referred a few pairs that met my requirements, he didn't try to push more expensive pairs even though I personally wanted to try on the steel toe versions. He was patient and allowed me to get several pairs to try on. I wanted a very soft insole insert and he allowed me to try on multiple pairs with the insert. I ultimately went with a higher level pair, the Dewalt brand as it had steel toe and I figured I might as well since I was already spending the money to get quality work boots. After I paid, He was nice enough to measure the insole insert and cut it to size for me. I even tried it on again and he trimmed it a bit more to my liking. Overall, I would say this is one of the BEST shoe experiences I have had. Very nice customer service by Juan. Even though they were not busy, I have been to other places where they bring out the shoes and you are on your own after that. Overall, I would recommend and return to this place to buy work boots.
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May 2023 by Kim R.
I never even knew this place existed and I've driven by it daily for months!I found out about it by calling another boot store looking for non-slip, "restaurant safe" shoes. We were looking for a particular style and certain size for my sons new job. The girl on the phone was helpful and trying her best to figure out what I was looking for. We decided to hope in the car to rush down before they closed (which was about 35 minutes to 7pm). We made it in plenty of time and she helped us out and got what we needed!
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March 2023 by Woody B
Very nice staff and great selection. They carry items I need unlike big box stores
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March 2023 by Woody
Very nice staff and great selection. They carry items I need unlike big box stores
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January 2023 by C G.
Juan and Kaylynn were AMAZING. They took the time to help me find the perfect work boot for my job. They listened to my concerns for the correct work boot since my ankles go inward when I walk causing me discomfort. They answered any and all questions about the type of boot I tried on (and eventually purchased) and also assisted me with the foot insoles. I've never had anyone assist me the way they assisted me ever while going shopping in any retail store before.
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November 2022 by Jeff B.
My employer wanted me to find some safety work boots, I came to this store. Absolutely great selection of boots! And the staff are absolutely awesome! I got held from the minute I walked in, I explained my needs and the picked out several boots to try on. Even though I received outstanding service from Al l of the sales associates, one stood out the most, and went above an behind getting me the information I needed for my employer to order for me. Thank you Alma for the OUTSTANDING SERVICE! Highly recommend this store! Plus if you're into Uggs like my wife is......great selection to choose from!
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October 2022 by T Ray
Great place to purchase comfortable boots for work and hiking
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August 2022 by Marcus Lazcano
Great customer service and they have a good selection of boots. Will be buying from them again.
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July 2022 by Martha C.
Very small but great selection ! Both ladies were wonderful to assist before closing.
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June 2022 by Sydney Menne
The woman working at Boot World was so helpful! Alma had great suggestions and was happy to help me find whichever pairs I wanted to try. She made it a fun experience!
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January 2022 by Veronica Womack
Just went to boot World in Lakewood spoke to someone named Marilyn was trying to charge me 29.99 for some socks the tag said 19.99 and she wouldn’t change it apparently she had to get confirmation with manager Ruben and he was not here. Be careful at the store they rip you off
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December 2021 by Anahi O.
Loved the service! Tandra helped my boyfriend find the perfect boots for work and was super accommodating and sweet. Will definitely come back here :)
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December 2021 by Christopher Hill
Very nice and extremely helpful employees. Helping me out with the many different boots I tried on before deciding on a pair of Keens. BIG MISTAKE!!! Have worn them twice and my toes feel like they are broken!! Ahhh!!! Ouch!!! I'm going to see if I can take them back today and I may change my 4 stars. (Actually would have given 5 Stars for the service from the Boot World employee who helped me.)I will update after I see what, if any help they can give me with returning, or actually exchanging them for a pair of Wolverines I should've gotten in the first place ***
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November 2021 by Junior D.
Boot World on delamo and bellflower Blvd. so I came in around 640 ish. The store closes at 7pm. My feet was hurting super bad. The sales girls Dianna and Jazmine was very patient in helping me out. I recommend if you need boot to stop here and get your boots. There prices was pretty normal but the service was outstanding. I needed inserts for my boots so they should be more comfortable and bearable to wear. Since I am on my feet 10 plus hours a day 6 days a week. Thank you Dianna and Jazmine for all your help. And I will be back for more shoes!