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February 2024 by Steven Cuevas
Great service and very helpful. Jesus explained everything to me and got me the best deal
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January 2024 by Breana S.
Came to this Verizon location and ended up leaving with an upgraded phone from a trade in offer ready to go along with cases. A million thank yous to Angel for his patience and knowledge helping myself and my two sisters, and mom to open up a line and all trade in our phones! Best customer service hands down
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December 2023 by manuel elias
Very satisfied with my new phone and iPad.
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November 2023 by Kevin L.
Was switching my family over from T-Mobile and Jesus was very helpful! He was very thorough in explaining the different plans and promotions. I was very happy with the service and my family was able to trade in our old phones for new ones!
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November 2023 by Georgia Reilly
Nice young man named Sal helped me and would recommend him to anyone else going there.
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October 2023 by Meredith N.
Don't come to this location! I came in to ask for info to open 6 lines. THE employee is so rude and condescending (the tall guy with thick lips). He did not want to give full information. They don't want our business!!! He is not suited for sales.
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October 2023 by Ralph Campos
Very excellent job he’s playing everything to me and I am happy with him
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October 2023 by blanca guevara
Jesus was very professional and helpful. Great customer service!
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October 2023 by Juan Soto
First of all, I had an appointment and still waited 30 min to be seen. These people don’t operate in good faith. Came here to try to upgrade my phone and was told, “You can either go online and pay taxes only or pay here and do a bundle with a case, screen protector and charging brick.” I asked if I can do just the phone in-store and was told no. Doesn’t make any sense. And another idiot was loafing around eating instant noodles and hot cheetos, pretending to call but didn’t actually do it until the customer came back.
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September 2023 by Becky Tarvin
Jesus is a wonderful sales rep.I've ever seen not only is a perfect person to do his job well. He took the store and made it like home and he took the time to explain EVERY single question that I had he explained all the reason why my old phone was dying... clever and wise is Jesus. Give the best sales rep. a Raise and promotion... big thanks
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September 2023 by Danielle Revelle
Great salespersons. I rarely have phone company good experiences... this location is everything you'd want in a corporate company. Welcoming, expert diagnosis and no hard sale. Thank you.
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September 2023 by Lori W
Went for a trade in today and they handled it right away, had a nice conversation too ?
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August 2023 by esther amaral
Angel went above and beyond to navigate the tough process of discontinuing my Mom's phone. She passed away so this was an emotional time for me and Angel was so patient, knowledgeable and so considerate of my delicate emotional state. And he assisted me with the trade in and purchase of a much better phone that I was currently using. No hard pressure tactics was appreciated ❤️
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July 2023 by Lydia Gomez
Kenny was such a great help and very patient.
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June 2023 by Gricelda Ochoa
If I was allowed to put zero stars I would. Went in today for assistance to fix an SOS issue on my phone. As soon as I walked in you can tell the rep did not want to help. I couldn’t understand what he was saying bc he was talking super fast. when I would ask to repeat himself he was annoyed. Then made it so difficult to help me. I could get his name bc it wasn’t on his tag. He kept asking for my pin. Kept making any excuse not to help. Then kept saying I can’t help you. First time I’ve been to a Verizon store with the first thing they asked for a pin. he started to make it seem like doing his job was becoming a task. So I decided to go to another Verizon store. Went to one down the street in Downey. They were able to help me within five minutes to fix. My issue never asked me for a pin number. Only ID to verify my identity. I’ve been with Verizon for over 20 years. First time I’ve experienced this type of customer services.
