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March 2024 by Deb L.
This Staples always has a line for the print center. Super frustrating. Very nice associates - just very slow service.
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January 2024 by Doug Lake
I needed a small job taken care of. I brought in a copy of how to turn on the split unit A/C Heater. I asked if they would laminate the copy. He asked if I wanted to wait, and I did. They were busy at the time I was there. In less than 5 minutes he waved to me, It was done, and at a very reasonable price. I have been purchasing from them for my business for over 20 years. They have always taken time and effort to get me what I needed.
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January 2024 by Kathy N.
My go to staples center for x mas postcards and prints. Also took the kids here for their passport pictures
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January 2024 by Lin J.
Matt and John helped me when I needed to get my travel documents done, I was a bit nervous due to so many places being lack of support and Matt and John helped me to secure my document and now I'm going to Dubai in 2 weeks. Thank you John and Matt and Staples Orange near Katella
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December 2023 by Nabrian B.
I purchased a HP printer/fax machine a few months ago and I've had nothing but problems with it. I went back to the store to return/exchange it and Gary the manager exchanged it for me. Gary provided excellent customer service and could not of been more helpful! Thank you Gary!
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October 2023 by Melissa I.
I had one job to print flyers. I failed miserably. Thank God for Amy. She showed me exactly where I went wrong and showed me the right way. It was a good laugh!
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October 2023 by Andrew
They take forever for amazon returns here. I wouldn’t come here for returns.
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October 2023 by Rochelle Franke
The sales associates were very helpful. They took the time to answer my questions and helped me find the right product I was looking for.
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September 2023 by Reyna A.
Local office supply store with plenty of in-stock items. Was able to also pick up a gift card here and found a pretty good selection. Some sales present but I would have shopped here without it since I was here for office supplies. Fairly fast checkout experience. Will return again.
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September 2023 by Kassandra F.
If you need to use the printing services make sure to go at least a day in advance. 0 customer service. Gary claims to be the manager but oh my he needs training on how to treat customers and have 0 common sense. They need to do a better job and better management!
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July 2023 by Taraneh Yazdani
Whoever rates these guys any higher obviously has very low standards and no concept of quality customer service.Let me start off by saying that the floor manager on duty is extremely arrogant and insulted me when I asked a question about the difference between two products. Between the floor manager and the cashier neither of them gave me any response about the difference between products.Why would an individual work at a company and be clueless about the products that they sell? Let's not forget toention that all of their products are too high in price. The same products are sold at Walmart for half the price of staples.There's nobody in the store. Store is dead and staff have zero energy.
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May 2023 by Adriana K.
Amy and Jennifer in the Print and Marketing Services were so helpful! Amy walked me through every step of my printing process and both Amy and Jennifer were so kind and patient. 10/10 recommend this Staples for your printing needs!
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February 2023 by Alex Brasch
Horrible customer service the man in the Edgar haircut was extremely rude and acting very strange when we politely ask him to open the bathroom door for us like it was a bother onto him or something and when we were heading out we realize that a group of them about five we’re just standing and talking not even doing anything around the store so why were they so bother to opening up the door for us
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January 2023 by John R.
So if they didn't have restrooms at all I would be less upsetMake a customer walk up front multiple times to get an employee to open the door is not an acceptable way to do business in this dayApology not acceptedThese people do not careAmazon is cheaper and less hassle
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January 2023 by Shalyn W.
This staples is horrible customer service!!! I go to other staples and they always help me print colored stuff and help me resize it. I don't know how to resize items I need and that's why I go to staples. If I knew how to do it, I would just do it myself! Other staples has never given me an issue till today. The person working today, literally wasted 15 minutes of my time. I explained I needed to print color but different size and he told me to print it myself over there. So I tried to do it but there was no option for resizing. I tried to ask for help but he was with a customer. 5-6 People were waiting behind me and I felt rushed. So I printed one and it was incorrect. It's 4:40 and he says he can't help me till 6pm? You're kidding me. That's over an HOUR. There's other employees just standing there doing nothing. I'm not sure if they know how to work the printing items but he didn't even let me know if he's by himself or why it would take so long. If you communicated with me that it would take long "because...." I would be more emphatic towards the situation. Just saying "I can't help you till 6pm." Doesn't make a customer feel good. If you want people not to be angry/frustrated, let them know you're by yourself, backed up or not enough employees and it will make the customer feel for you. I'm never coming back here.
