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December 2023 by Anoop Kumar
Sally at the UPS Store in Ventura, CA, made my experience truly outstanding. Her friendly approach and efficient handling of mailbox services were commendable. The Amazon returns process was made seamless by Sally's expertise and attention to customer satisfaction. When it comes to corporate mails, Sally ensures timely and secure handling. Moreover, the UPS Store in Ventura stands out as the best place for shipping antiques and paintings, thanks to Sally's careful and reliable service.
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December 2023 by Janet Gonzalez
I received great customer service from Johnny , Monica & Ian . They took the time to show me how to navigate on my phone the info ℹ️ need for them to help me do the return. Each time I go into this location, I always am greeted & they are always patient with me as the help me .
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December 2023 by TOKINFOIN
GREAT CUSTOMER SERVICE BY JOHNNY
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September 2023 by Joe a
Useless ,worthless, customer support doesn't exist. Completely look past this automated delivery system , not a company choose fed ex or usps , Ups is worthless . AVOID.
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August 2023 by Julio Aranda
Hispanic employee with a beard and glasses working 08/10/2023 -@3:30PMwas supper rude for no reason! There is no need to act so ghetto to people simply asking questions!
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July 2023 by Lawrence F.
Notary services are Mon-Fri 11am to 5pm. Your bank will most likely provide this service for free during that time.
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June 2023 by Susan B.
Friendly and helpful service. Efficient business and offer Notary service in the store.
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June 2023 by Joshua M.
I have not been here in a while but for me I have had pleasant experiences so far.I go there once every 6 months to a year to return an Amazon package/item. I've noticed other people say customer service is bad but for me there's been no problems.I think people just need to know what they want and just keep it simple.For me. I go in. Say, "Hi I'm here to make a return of an Amazon package."Person behind the counter says, "Okay."They take the item, scan the code I have on my phone, was handed this little paper for my records, transaction complete, said goodbye, and was out the door.Simple. No hard time.Sometimes I would be greeted with a "Hello" or a smile. Sometimes I just get one or the other.In the end, as long as the employees knows their stuff and are not outright mean or disrespectful toward me (lack of a greeting or a smile does not count as disrespect in my book because I don't smile much either) then I'm good.It may not always be "service with a smile" but it's passable and adequate service nonetheless.So far no problems with this location. I go in, return a package, then I walk out. All in under a minute. Simple as that.
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April 2023 by Kwang H.
I went this morning for notary services and just had a great experience. It was a bit busy but when it my turn, the associate just conducted his business professionally. Thank-you and also very appreciative with the other associate who helped me with some packaging questions.
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March 2023 by Fred K.
I called the store more than 10 time it's nobody response. Nobody answer the phone. It's very bad service.
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February 2023 by Kevin M.
This store is lame. I went in to get a form notarized. I picked up the employees pen on the counter to sign my name. He says to me I can't accept this. I said why?. He says I did not see you sign it. I still had the pen in my hand. I said this is your pen right?. He said yes. The employee is apparently a daydreamer or can't pay attention. I walked out. I won't come back , no worries there. I'm pretty sure they can screw things up.
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February 2023 by Sophia Jaber
They do have a notary but it’s only one person so you have to make sure to make an appointment.
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February 2023 by Gaby Velazquez
Very nice people and excelent work they do very satisfied thank you
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January 2023 by Madison Capps
Stole two of my packages!!!!!Do not use this store!!I called about the packages and the staff was extremely rude. Did not even want to hear from me. I have contacted Corporate. Do not go here and make sure you always keep your receipt after you drop off a package.
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November 2022 by Anna Phan
Never have any issues shipping through this store. They get busy but they take care of their customers