November 2021 by kenneth g.
i had stopped by for what I thought was going to be a simple tail light replacement bulb. I purchased the bulb and asked if they could install it as I didn't have the proper tools. I don't think installation is something they normally do, but Alex said he would give it a go. It turned out to be anything but simple. Screws were stripped,non visible casings were broken, there was corrosion...well, you get the picture. It turned into quite a lengthy chore, but Alex was so incredibly patient, so calm, so nice and so determined that we, against all odds, were able to complete the task. I really can't give this young man enough praise for going above and beyond to please this customer. BRAVO O'Reilly! And especially, BRAVO Alex!!
September 2021 by William C
Absolutely wonderful experience from employees. Purchased replacement windshield wiper blades. Employee installed them during heavy downpour with hail and lightning. I said I could wait but they insisted they could help me out knowing that I had an appointment to go to.Purchase new windshield wiper blades they will install them for free in the parking lot.
September 2021 by Hussam Shalaby
Great service and friendliness.
August 2021 by Zeke Mătăsăreanu
Hands down best customer service Auto Parts store in the Valley, most of the employees here have good communication skills, are nice and talkative, and make you feel welcomed. You can’t say that about the parts store some 50 ft away from this place.
June 2021 by Sid Lanier
This is why I only go to this auto part store...My car battery was dead, so I went in to have it charged/evaluated.The associate who helped me explained that their machine was currently unplugged, but would just give me a BRAND NEW battery if it was under warranty.I didn't' have my paperwork, but he took the time to look up my purchase.Long story short is I walked out with a brand new battery for no charge! On top of that, my original warranty isn't void. It's still good for the reminder.Auto Zone is across the parking lot. Don't bother. They are rude. Trust me, I speak from experience.
June 2021 by Matt Ropac
Best auto parts store in the valley.
June 2021 by Bill Hayden
Helpful and friendly .
May 2021 by Pedro Morales
They are really great.. they help not only on how to..but with prices..u don't always gotta get a name brand here n feel cheap ha
May 2021 by Patricia Goffney
Sales person Jessica.Felt she talked down to me questioned fact that alternator had been changed out of my car.Be cause it didn't appear to have been in my car.First had only had part about two months and second I am 82 yrs old and don't drive very much.Did not like her attitude or the tone of her voice
May 2021 by Joshua James
Friendly. staff they know what they are talking about
April 2021 by Jay Rallion
Eric at O'Reilly was amazing at helping me with my car battery. Thank you Eric and thank you O'Reilly!
March 2021 by Keith L.
Now I understand why they have the highest rating! They have great service. My a/c wasn't cold and Eric helped me to find the best recharge refrigerant at the best price. I have many other Auto parts stores near me in cathedral city, but it was worth the extra driving minutes. You can trust them !
March 2021 by Anthony
Great selections of products, prices, and service team is super!
March 2021 by Cristian Martin
Like their parts and brands
February 2021 by Nathan Boese
I recently had some car battery issues while I was filling up at the Arco station near O'Reilly's. I must say I was blow away by the young man Ryan who works here. He quickly came out to my car, and was able to diagnose the problem. It was not the alternator or the battery (just yet) but rather the battery hook up and some corrosion damage. His gracious attitude and kindness to fit the problem himself saved me time and money. I will be back to. Thank you Ryan! (Give him a raise)