June 2022 by Trish W.
I have been bringing my car to Downtown Shell for 2 years for service. They are very reliable and trustworthy and have been helpful and efficient. Jasper, who manages the service department, is great to work with! I highly recommend them for good service.
April 2022 by michael donlagic
Great service, good customer touch. Thanks to Jesper and team. We will be back
February 2022 by Michele Hurley
I trust this business to give good honest care of my car. For the past 20 years I have had all kinds of repairs done properly and at reasonable prices. I highly recommend Downtown Shell to everyone.
February 2022 by John Hickey (jfhsea)
This Shell is the only 24 hour gas station in downtown Palm Springs. The store inside has a good selection of snacks and beverages as well as some items for your car. Depending on the time you go, the store may be closed but the person working at the cash window will get whatever you need from inside.
February 2022 by Happy Life
I was referred to Down Town Shell from CAP who assists low income people with car expenses to pass the SMOG test. Jasper informed me he no longer accepts CAP. I went ahead and paid them $119.00 to tell me there was a hole in my gas line. Jasper complained about having to call and find the part for my car. After the work was done $300 later, my car still did not pass the Smog test, he tells me to drive it for a month for the sensors to reset themselves. I come back after a month and he said \\\"My mechanic can drive it to reset the monitor I am charged another $119.00 and the car still did not pass the Smog test. After wasting days and hours of my time he tells me \\\"You must need a new Cat. Convertor and oxygen sensors and I can not locate one for the year make and model of your car - Bye. I went home and called Autozone and was told they could order one for $575.00 I then called Jasper back and told him, he hung up on me. DO NOT TRUST DOWNTOWN SHELL with your car.
February 2022 by Rudy Ortega
Customer service was great and the service department was quick when it came to getting my vehicle smogged. I've been taking my vehicle here the last few years and will continue due to the service.
January 2022 by Devin Ramdutt
Good experience at this repair shop. Took in my Tundra for a break repair. Cost about a grand for pads, rotors and labor. Quick same day turn around, dropped off at 12 and picked up at 4pm.
November 2021 by Gratitude Attracts Blessings - Sam
Good prices. Has a garage for those emergencies. Open 24/7
October 2021 by Lee Eric Stratton
Really it's the only game in town open 24 hours for fuel. Services are OK.
September 2021 by Kenyan McCarthy Carter
Now this is a gas station that has a lot going on car wash Auto Repair hard liquor sales overall they do what they do very well and keeps everything running smoothly so if you need a car wash a little stiff drink or repaired Downtown Shell is a place for you but remember they stop serving liquor at 12 a.m.
August 2021 by Miriam Lorette
Fast great customer service nice waiting room!
August 2021 by Drew H.
The manager is so helpful! I've been there a few times and she has always been cheery and a great problem solver.
July 2021 by Philip Arias
My car broke down as I was traveling across the interstate with my wife and 4 kids and Jasper was eager to help me. The shell service center helped me greatly and put a priority on my service and were very concerned about doing it correctly and I thank them for that.
July 2021 by Tyler Huang
Amazing service, there were several cars in front of me, so I left my car with Jasper for an oil change and they let me know when it was ready for pick up later in the day. They also gave me a free car wash! I am very pleased with the service and will recommend to friends. Thanks!
June 2021 by Mr. Bliss
I was never there.\ I guess someone's using my account. Thanks Google.