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January 2024 by Aniyah Ross
Very convenient and mostly friendly service. Each time I go I always feel like I'm running into old friends in the staff.
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January 2024 by Janine Perky
The staff at Safeway are always so helpful and friendly. They go above and beyond to make sure we find what we're looking for and check us out quickly and offer help. The displays are fresh and interesting and sale prices easy to see and apply to my purchase. Parking is convenient and close to the entry.
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November 2023 by Whossergio ..
Just drive farther to a better one. Save your gas, save your time, save your patience.
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October 2023 by Minmin C.
Will give zero star if possible. The store sells ice cream that has been opened and eaten by others. Disgusting. When we brought the ice cream back half an hour later, the cashier refused to take it back since we don't have the receipt anymore. Unbelievable. Won't be coming here ever again.
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September 2023 by Cal Train
Living in Palo Alto, this place is good to buy grocery and goods like cake, meat, and veggies. The workers were nice and the place was always clean.
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September 2023 by Orlando Nava
Don’t even come here because the environment within the store can only be described as entitlement. The customers are the worst. Sorry to the employees, the place is full of Karens
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September 2023 by Greg G
Great selection of food and beverages and the staff at the store are friendly and helpful.
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August 2023 by Jack D.
I live in walking distance to this location, which should be nice. But it isn't. I've lived here for over a decade and noticed a lot of changes here. In the last few months this location has taken a serious turn for the worse. And it needs to be called out. From a normal customer perspective: the shelf's are often sloppily stocked, if stocked at all, and the price tags on the shelf often do not correspond to the item above. So you think you found a good deal, but in reality they just over stocked the shelves with a different item to make it look fuller at the expense of accuracy. That is when the shelves look stocked, as you can see in my photos, god forbid you want a specific kind of dairy product. Their milk box ALWAYS looks like that photo. Doesn't matter the day or time of day. Their produce department has taken a nosedive lately too(see photos). The yellow AND red onions look like they've been on the shelf all week. Rather than trying to sell that to customers, it should really have been taken off the shelves. But no, management sees nothing wrong with items like this being offered for sale. And I saw the manager or assistant manager walk through the area no less than 3 times while shopping today. Another note on produce is they have terrible labels, the shelves are empty and again, labels don't match the product. If there are labels to be found. Many times there are none at all. From a delivery perspective: if you're picking up orders from here, get ready to offer LOTS of substitutions to your customers. They don't have a firm grip on their inventory at all and many things your customer wants, will simply not be there.
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August 2023 by Antonio G.
This morning I decided to go to the Safeway deli to get sandwich meals for my coworker and I. Upon arrival I instantly noticed the same lady/deli worker from a previous visit and said hello. I didn't catch her name but she looks like she's the main one back there. She sounds like she's got an islander accent. While I was waiting my turn I noticed that her nose was runny, and when she got back from grabbing bread from the bread isle there was no swap of food prep gloves. She left the deli to go grab bread because they were completely out of bread variety and the person in front of me wanted wheat. This was the first red flag. Second red flag was when she was prepping the guys sandwich in front of me there was a lot of things "they didn't have". Finally it was my turn and instantly she said there wasn't any meat, sauce or peppers for the meal deal that was advertised. At this point I was well into my lunch break and I had to settle for whatever. When she was preparing my coworker and I's sandwiches I couldn't help but notice how old the veggies were. Seemed like they were there from the day before at least. I'm not exaggerating. After I got my food, there was a clear disgusting smell coming from the sandwich and I knew it was the tomatoes and onions. Sure enough they were bad. No way they were prepped that day. I suspect they had been sitting from at least the day before. This is the second bad experience I had at this deli and the first time another cashier tried to step in speak up for me but I kept denying any wrong doing from the deli worker to not be rude or disrespectful to anyone. Clearly, the other Safeway worker that was trying to call the deli worker out on my behalf must know the deli being disgusting is common. Did I mention the whole time this ladies nose was running and she kept having to suck in her snot? This was a terrible experience because I had to throw my Frankenstein Sandwich out and remained hungry for the rest of my shift. I really hope someone does something about this because honestly it's a health risk. It would suck if someone got sick off the neglect going on there.
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August 2023 by Stephanie O.
Had some time before church on a Sunday and decided to stop by to grab some groceries This Safeway is pretty much like any other Safeway with the usual deli, produce, and refrigerator sections. In the span of 10 minutes -- I ended up putting a coconut milk, a People magazine, and Nature Valley granola bars variety pack. I also used the self-check.
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July 2023 by Chip Smith
Typical Safeway. No surprises, good or bad. Beer and jerky are on far left as you enter instead of in the middle, but otherwise the layout is about what you would expect.
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July 2023 by Jenelle
I am out of state and we were planning my mom's celebration of life and I wanted to order 18 bouquets of flowers from the floral department. I called 8 days in advance (Safeway says they only need 24-48 hours notice) , I was told I needed to talk to Tony, the floral manager and to call back the following day. I called back within the 5 hour time frame they gave me (5am-10am) but I was told she had left for the day. The lady that helped me was very kind, took my name and number and told me Tony would call me back Monday morning. I did not receive a phone call so I called again, spoke to another very kind person who took more detail of what I was needing, my name and number and told me Tony would call me back on tomorrow. I did not receive a phone call. If the lack of customer service was a result of being too busy to take on my order, I can be understanding of that, I just wish they would've been up front with me so I could move on and find a different place. I did find another place that has been absolutely wonderful and so helpful!
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April 2023 by gaurav kakade
Clean store . Small as compared to other Safeway stores. Helpful employees always ready to assist. Small parking lot.
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February 2023 by Leon Jackson
I usually pick up lunch when I'm working nearby, the staff do a great customer service job at the hot lunch counter Safeway
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February 2023 by The Man “Cheeky” Rickster
I hate giving good reviews at my favorite spots to visit because afterwards things have historically deteriorated. I’m rolling the dice by giving this review because this store is fantastic. I just hope it stays this way. Very good management. Employees are happy here and it shows.