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March 2021
I have been coming to this bank for more than 7 years. Everyone is very nice and friendly, specially Maria, she’s the best in customer service. Thank you Maria for all your help.
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August 2020
Service quality is very very mixed. Hit or miss. Didn't always use to be that way. Maybe excellent customer service has taken a back seat to Covid. At least it feels so at the Pasadena Union Bank Location on Lake!
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June 2020
Customer Service Always Been Good To Me , Bank Tellers know Me By My Name