July 2023 by Randy Abulon
sparse. not the GameStop i remember. staff extremely helpful. most likely underpaid, if there were other places to get the same items, then I'd recommend elsewhere.atmosphere felt like an ebay listing IRL. wall Street may like it, but the actual store isn't what i expected.
May 2023 by MF Knocker
It's a cool place to check out all gamer merchandise.
February 2023 by Luis Rodriguez
Really good and patient customer service. Been going to that same store for over 10 years still my favorite.
January 2023 by Andrew Jaru
Super friendly dude welcomed us in and did their best to help us out. We came looking for older games on platforms like the Nintendo DS. They did have Nintendogs, but it was slim pickings. Apparently all of the DS and 3DS pre owned were bought out shortly before Christmas. The only other older games were for Wii, PS3 and Xbox 360.Store was clean and they did have a nice selection of newer games, too.
November 2022 by travis l
Made a special trip to this location to support a local business, but unfortunately even though it was 5:30pm, the lights were on and the "Open" sign was lit, the doors were locked and nobody was there.
September 2022 by Israel Rodriguez
Good store, at least they are are open during business hours
August 2022 by Andrew Bachmann
The staff here was very friendly and helpful. I was pleasantly surprised to find some games for older consoles such as Nintendo Wii, Nintendo DS and 2DS/3DS. They will price match the GameStop website. There were a lot of clearance items when I went.
August 2022 by Nick T.
Wes, the main employee working was extremely nice and helpful with everything we needed! Stoked to play GTA V and Dead Rising 3!
June 2022 by Chris C.
These peeps know their job. Well? They did. Most of them just walked out the door, or at least they told me that they were all quitting. But! While they were there. I could toss all kinds of questions at them and they'd find an answer if they didn't know it.
March 2022 by Noel Coronel
Don’t waste your money or time they keep deleting my review!!!SOLD ME A BROKEN DISC AND THAT GOT STUCK IN MY CONSOLE AND CANT OPEN DONT COME TO THIS GAMESTOP THEY SCAMMERS HERE IDK WHY!!
January 2022 by Chad Okada
Not sure how they stay in business but i an happy they do
November 2021 by DeRosset Myers
It seems clean and well organized. I keep forgetting to check if these places have handicap accessible entrances because I don't need them myself. I had to return an item recently and didn't get any trouble beyond a question or two.
August 2021 by Signore Derek
Wow... The workers here are super friendly and knowledgeable in addition each employee has a memorable personality. This makes it easy to shop there and I already have more than a few fond memories with my family at this location.
June 2021 by Taylor C.
I had a terrible experience with customer service today. I was turned away from trading in an Xbox series S and was treated like a criminal when being implied to leave the store. Apparently it's "policy" and when I asked for them to pull it up I was given the "I'm a manger" talk. I immediately called another GameStop and was given a very sincere and honest answer of how to proceed with the trade. So, I went to the Rohnert Park Gamestop, traded in the Series S and got a Series X right out of the back. I really hope that the Petaluma GameStop will be as good as the Rohnert Park one in the future. The total lack and disregard for customer questions is something that is holding Petaluma's GameStop Franchise back from being a place where gamers love to congregate. I hope that this review will give some insight on how customers are treated when trying to trade something in.
April 2021 by Anthony Herradora
Games selection is decent but not too many options. Good shopping experience!