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June 2023 by Albert B.
If I could give this place negative stars I would. I walk in trying to purchase alcohol BY MYSELF and the cashier says show me your ids (plural????) and I showed my ID, he then proceeds to say show me you and your friends ID (I WAS ALONE !!!!????) and I was so confused like who in this store are you taking about??? He was super dismissive and swatted me away like a fly and said " have a good night"super sarcastically while to swat me away like a fly. So bizarre and rude. Buddy thinks he's like the FBI of cvs or something.
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May 2023 by Seba M.
Horrible staff, we got kicked out for testing out the massage products and the man followed us like a clueless duck, he said we are messing with stuff and causing a mess when we actually were doing nothing and we put the products away.I would only come here if that man is not on shift and if I encounter him again I will not comply with his order.Be on your best behavior because you will be escorted for no reason, he should be fired
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May 2023 by Melissa S.
If I could give a 0 star I would! Customer service is horrid. They racially profiled my friend and I, Kalil (Manager I guess, don't know if that's correct since he wouldn't even write down his name for me). He denied us our purchase of alcohol, mind you I am 32 years old, stating that we had been in the store 10 minutes prior trying to purchase alcohol. I asked him to show me proof that we had been in the store since they have cameras all over, but all he could do is tell me to leave and deny my money. Sorry CVS your customer service is HORRIBLE. Our money went to Whole Foods. You will end up closing if you have incompetent associates, throwing paying customers out. Sad to say it seems like this isn't the first time based off of previous reviews. I will be contacting your corporate office to make sure this NEVER happens again.
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May 2023 by L C.
Selena at the Pharmacy was amazing! Promptly put through my request to transfer my prescription to another CVS, closer to where I was going to be. Had to wait on hold for a while, but grateful to be assisted by someone who was so helpful and efficient.
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April 2023 by Sasha K.
Just waited 10 minutes on the phone to talk to someone in the pharmacy. Ultimately hung up. There is a reason this CVS has 2 stars!
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April 2023 by Allie D.
The workers here are rude and very unhelpful. Don't recommend this location. Parking also is a pain
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March 2023 by Honour V.
Highly recommend never getting your meds here. Service is unbelievably terrible. Manager has approximately zero brain cells. This place will make you question how certain people can be so close to narcotics. I wish I could leave zero stars. The man behind the counter last night dangled by antibiotic eye drops in front of me after I waited in line for 45 minutes and told be I'd have to come back tomorrow, simply because the pharmacists decided to stop serving us. The man next to me was trying to get his life dependent medicine and he was also refused. I woke up with pink eye in both of my eyes this morning due to the incompetence of these small brained pharmacists
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January 2023 by Mary M.
This is about the pharmacy- I went in to try to get a new birth control subscription as the old one gave me side effects, and the pharmacist told me in very unclear terms that she was too busy and hasn't done all the steps or checks to prescribe it. She told me to go upstairs, to the urgent care, which would be a stupid out of pocket expense especially when I'm supposed to be getting it FREE through CVS per my history with them and my insurance. The only thing she did was write down the name of my old birth control, which I knew already... and tell me togo somewhere else. So, either pay a ridiculous amount for URGENT CARE or go to another CVS when this is my prescribing pharmacy and I should not have to run around town getting a basic prescription bc someone won't do their job. Do not recommend and only giving stars for the main store staff which I haven't had problems with.
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January 2023 by Ali M.
Very understaffed and very rude staff. Pharmacy rep told me she is working on real medicine such as heart medicine and she would get to my order when she can. I found that comment very disturbing and disrespectful; that's a lawsuit waiting to happen.
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September 2022 by Brenton B.
CVS on Jefferson in Playa Vista is a great neighborhood pharmacy and store. Parking is right next to CVS in parking structure. CVS validates parking for 1 hour. Well organized aisles/sections with good selection of products. OTC pharmacy section well stocked and with good variety of products. Pharmacy itself is pretty good. Sometimes a little slow but haven't had much other issues with them. They also provide immunizations which is great.
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May 2022 by Arjun D.
Ash and Jackie were the dream team today. I needed my medication transferred from my home pharmacy to this one and they were able to do it all in minutes. I couldn't stay to wait for 30 minutes (how long it usually takes) and needed my medication urgently. I was in a tight spot and the pharmacy helped me out today. Thanks guys
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April 2022 by Jasmine H.
In a world of unhelpful and unpleasant CVS pharmacies, I believe I found the worst one. One star for the single person who seemed to know her job and take it seriously. Maybe there are people who want to hear 80's rock blaring as they visit drug stores, but this was insult on injury on stress. Fortunately, this is not my regular CVS, as I will never visit this store again. Why does CVS retain some market dominance?
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February 2022 by Lexie R.
Such a horrible pharmacy, worst I've experienced. Every time I go, there is always a problem. Whether it's giving me the INCORRECT medication, waiting for 45 minutes for something I was notified was 'ready' etc. there's always, always an issue. Not to mention, whenever I need help and give them a call, I typically wait on hold for over thirty minutes, only to have them hang up on me. I switched pharmacies to this one because it's convenient for me as I live close by, but will be switching out asap. Do not recommend at all!!
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January 2022 by Fee G.
Elena at the pharmacy is amazing. She is efficient and knowledgeable and helped with a difficult order. Totally elevates the pharmacy!
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December 2021 by Olga T.
Rude rude rude person in front desk! Train your ppl, mr/ms Manager. I felt like I went back to Sovet Union era when ppl were barking orders to your face.
