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October 2023 by Frances Montiero
Wonderful service Evie! Definitely will come back to buy more products.
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October 2023 by Carlos Carmona
Evee was hella helpful helping me sort through stuff to get as a gift. I had a great experience at Pleasanton Lush
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August 2023 by porche smith
I’m a Lush girl now! Jolynn assisted me with picking out the right products for my hair and skincare routines and everything smells amazing! Angel helped me pick out bath bombs for my mother and sister and recommended products that help with muscle aches. Thank you both
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August 2023 by Hope Cook
Check out my boy Angel at Lush he is absolutely amazing. He is super helpful and he knows all of the products. Keep Angel around he is Lush?. Thanks again for your help❤️.
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August 2023 by GreenFingersFarm710 #SpOILedFam
My wife absolutely loves these stores always a treat for her
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August 2023 by Renie Bartman
Love Lush regardless which one I'm at.
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February 2023 by Jade McMahan
Good products. Horrible customer service. If you can find another location that would be best. Ordered for delivery yet they only delivered partial of the order then offer for me to come in and pick up the rest even though they too were paid for same day delivery.
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January 2023 by Zach G.
This Lush location is the best. The store isn't very large, but because of how it's laid out you are able to move around and shop even when it's busy. The staff are incredibly kind and friendly, they greet you when you come in and check if you need anything. They are more than happy to demonstrate products and explain things to you. There's a great selection of bath items, lotions, etc.
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December 2022 by Adriana M.
First off the workers here are very rude. Google says store opens at 11am. I called to ask what time they opened because it was past 11am (almost 11:30) I asked a friendly question and the worker who answered was very rude about it. Another time, a worker who was helping me had poor hand hygiene and tried to help me with very dirty finger nails and even tried to give me a toner sample on a cotton swab! The products here are overly priced and skin products broke me out. The only good thing here is the charity pot lotion but even that is overly priced for a small container. The bar soaps smell really nice and lather up nice but I dislike how the color of the bar soap stains my bathtub so it's not worth it. Wont ever come back here again. Very bad experience every time.
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October 2022 by Gema Vargas
They lady who helped me was definitely an impresdive employee and knew how to sell the products well
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September 2022 by •
It’s a great store with friendly staff. The workers are always open to helping you. They have great products. However, it can get a bit pricey. Their bath bombs are beautiful, but are extremely overpriced. It’s good for special occasions, but definitely not for every-day use.
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September 2022 by Cat L.
I haven't been in, in quite some time..: I generally prefer my favorite Pele Belissimo for bath products. However, I was shopping for a face mask for a gift. I'm just gonna say, the service there was amazing. I was helped by the sweetest young man, I didn't get his name but he had to be wearing contacts. Anyway, he was so lovely and helpful. He thoroughly explained the products and asked the right questions. They are way overpriced, but I will definitely be back!
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August 2022 by Vee Yue
It’s a great store with friendly staff. The workers are always open to helping you. They have great products. However, it can get a bit pricey. Their bath bombs are beautiful, but are extremely overpriced. It’s good for special occasions, but definitely not for every-day use.
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May 2022 by Amy J.
Customer service is really good at this location. I stopped in about a week ago to pick up a gift for my friend. I let them know what I was looking for and they went over all the different gift boxes. I ended up getting a small gift box of sleepy and a little something for myself as well. The bath bombs are simply the bomb as well as their soaps. Everyone here was super friendly and helpful. I stopped in when they weren't super crowded but they also let me wander and not be over the top with customer service. Come in and at least give their items a sniff. My skin is sensitive but I haven't had any issues with their products.
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April 2022 by Meli Tea
I get over stimulated easily especially with a bright and fast pace store like lush. I usually never like coming in to get my items but this past weekend I went to pick up a few things and I'm very glad I did! Cole did an amazing job at making my shopping trip fun! For the first time at lush I felt heard and not pressured into buying something I didn't need. I had asked about a soap and Cole noticed the perfume I was purchasing and recommended a bar of soap that was very similar to the perfume! Every question I had was immediately answered! Cole was very knowledgeable, friendly and extremely funny! Amazing customer service!! I hope they're working the next time I visit this store!
