June 2020 by Gabriel Caceros
I have 6 years selling on Amazon and I manage around $4 million in ad spend per month for vendors selling on Amazon. I have had my own Amazon store and I have had the chance to partner and work with like minded people along the way. You DON'T want to work with ALLState if you are doing eCommerce. They do not respond emails, they are not supportive, they don't take calls. Don't work with these guys.
May 2020 by mm shanley
we used Allstate Moving Systems for our cross country move and were overall happy with the move. Our driver from United Van Lines was fantastic and kept in touch with us along the way. The crew locally in San Diego and the local one at our destination were also fantastic. They arrived promptly and took care with our stuff. One thing we were not happy about with Allstate was the fact that they ended up charging us $800 more on the morning of the move because the driver said he could not make the turn onto our street, so they had to have shuttle trucks brought in and the big truck had to be parked somewhere else. That meant transferring our stuff from two trucks to one truck. This was the 11th hour, the morning of the move and what were we to do at that point except say yes to the charge. I had spoken with the driver the day before and he also said he would come by to look to see if he could make the turn. he called and said he would not be able to do it , so he would have to get shuttle trucks. Now why the sales associate did not know that beforehand, or did they and that is a way to make extra money on the day of the move.... either way, no matter how many apologies, it did not sit well. This very well could be a way for them to actually make more money on the day of people's moves. Not appreciated. They said, they leave that decision to the truck drivers, but come on, anyone could have seen, a 53' 18 wheeler would never make the turn and get up the street. We already knew on the delivery end, we would need a shuttle because of the same issue. Other than that, and the loss of one box, which absolutely no one could explain where it went to, (again, using shuttles and owners lose sight of their property) and there is nothing to do, because we packed it ourselves. Chalk all this up to lessons learned. Overall, we and our property arrived safe and sound with little damage or loss. Just buyer beware.
April 2020 by Joseph Memolo
Although the move went well, some of the unpacking that we are still sorting through appears to be some of the contents from the garage which was last packed. Clothing boxes (large) haphazardly packed at the end of the day. What I appreciated was the quick response to my claim for two items that was received.
February 2020 by Davey Samson
Scales for the public vehicles fantastic abd quick
February 2020 by w wa
Everything is great, from pick-up to delivery. All the furniture was taken good care, and we were actually refunded after the weighing. Very nice people.
November 2019 by Kunal S.
This company and Ed are utter waste !!!!! They reached me cause of Angies list, and sent me a quote. When I started to ask questions and requested to send someone to give me the accurate cost of the move, Ed said " If you pay the reservation charge of $600, then we will send someone to check, and will refund the money of any changes" When I mentioned I have other movers come and give me the estimate without and upfront money. He was like, I do not compete with them and I do not have to do all these things to earn business. When I said in that case, I will think about this and call back. HIS WORDS " You know what, don't call me. I don't want to do business with people like this, as I am breaking his company's protocol" I am surprised, how they still have this business with this guy ED being their GM..... Don't do business with these guys if by any chance you liked to be treated as humans.......
October 2019 by Leslie Wachs
the worst company to pack and move your household goods...do not use this dishonest company...they are not good and only out to cheat you...
September 2019 by Justin w
Frank is the best. He always takes care of us.
September 2019 by Kathryn Lige
For the most part the customer service is great... until it’s time to actually receive your belongings. There was little communication as to when things would be delivered. Beware that you sign up for a delivery window, which I was fine with, but telling me â€œthey’ll let you know an hour before they get thereâ€ with no actual date is inconsiderate of a customers time. The movers however were wonderful when they arrived. My suggestion is to be stricter about communication with partnering moving companies.
July 2019 by Nikki F.
I called to receive an estimate. Initially Ed was friendly. Then when I started asking questions and telling him we might not afford the rate, he started explaining why other things would cost more (which is fine, it's a business). When I said I had moved myself a few times, he became defensive and curt, "Well then you move yourself and enjoy it." When I explained that I could not commit until I knew the full amount, he became demeaning and unprofessional, saying, "I do not work with people who respond in such a way." I don't think it's unreasonable to ask questions before I put money down. He seemed offended that I was unsure about moving with them. I would not work with them because of how quickly defensive and arrogant he became, "Hey, we have plenty of business, we don't need to work with someone like you." Not helpful.
June 2019 by Tom Slaughter
They did a great job getting everything safe to our new home. Even having to move from one large truck to two smaller ones on the delivery end, everything made it in good condition. Great communication on both ends of the move.
June 2019 by Brandon Tracey
Very professional and willing to go the extra mile to do the job right. Family oriented company which we have used several times.
June 2019 by Grace Aguilar
My husband and I recently moved from California to Washington and I knew the move was gonna be a mess as soon as they got there. The first thing that happened the moving guys kept saying our stuff wasn’t gonna fit in there moving truck so naturally you would go get something bigger right ? No ! They disassembled a lot of our stuff. Kitchen table, chairs, shoe rack, desks, side tables (not even the worst part) All of the nuts and bolts were wrapped and stuck on our furniture with tape. Then when the items got to our new home a lot of the bolts were missing. They also broke our head board and our TV. When the movers saw our tv in Washington they were appalled by the job the California company did. They wrapped our tv with a paper like material and stuck it in a box. It was a rushed job. The men kept saying they wanted to go home and how the stuff wasn’t gonna fit (in Spanish) and I think they thought I wouldn’t understand them but SURPRISE, My first language is Spanish! Ugh. I am so glad I will never have a disgusting and difficult experience like this again. DO NOOOT LET THEM MOVE YOUR STUFF!
April 2019 by Peter Ray
The Allstate Moving team did a great job with my move. All items were handled carefully from end to end, and the driver Andy was a superstar - great customer service arranging the timing of delivery. Keep up the good work!
April 2019 by Andrew Orlando
Super nice warehouse and lot.
April 2019 by Kailani Anderson
Very nice and helpful as well as doing a great job packing up my house!
March 2019 by Michael C.
I moved from San Diego to Philly in January of 19. The set up and scheduling people were very good and kept track of what was happening. Packers and movers arrived on time and left on time. Delivered to PA on time. However, the packers boxed up a lot of stuff that I had indicated I didn't want moved and when they did the took my containers and just dumped them into larger boxes; the stuff was all mixed up and pieces of things were not kept together. Small boxes of nuts and bolts and boxes and cans of nails and screws were squashed and the contents were all over the place. The movers also loaded up quite a few things that I had said I didn't want to move. Still looking for things and trying to sort stuff out in March.
January 2019 by William Jimenez
Good shipping service
November 2018 by Kim W.
I moved cross country for the first time from San Diego to upstate New York, and every step of the way United/Allstate moving systems was a helpful godsend. My experience started with John, my estimator who came to my apartment to give me a quote to move my belongings. He was prompt, professional and incredibly kind. He gave me a estimate that was in the mid range of what I had been receiving, but with the peace of mind that my goods would be properly cared for, and there would be no surprise charges. John even took time out of his personal day to help me pack my tv and pictures at no extra charge, which goes above and beyond what I could expect from any moving company. Kierstan, my moving coordinator was always available for questions and replied promptly to any calls I had. She helped me set up a date range for delivery that worked with my schedule, and was proactive about letting me know when she would be out of town for a wedding. I really appreciated having a consistent representative to be in contact with, which was not my experience with other moving companies. Frank, the moving foreman, arrived punctually on the agreed moving date, and he and his crew were wonderful in moving my belongings out of my tiny apartment. He was flexible in coordinating with my new landlord to move my belongings in without my presence due to a set back I had in getting to my new home in time. He also gave me his cell phone number to call with any questions or concerns. When I arrived to my new home, all of my belongings were delivered, set up, and well cared for. There was absolutely no damage, and all of my belongings were accounted for. The entire moving process could have been very stressful, as there are so many companies eager to take advantage of desperate people. This was not my experience with United, and I am so glad that I made the decision to research a reputable company. I can not recommend United moving enough!
August 2018 by Dave D.
The driver was excellent. The moving company was dysfunctional. They told me to be there at 10am, driver was there at 10am, the helpers showed up at 3pm 5pm and 7pm. this was a bad experience, exhausting and for no reason to be stressful. Never again. Not the cheapest by any means, talk a good story, dont follow through.
July 2018 by Darren McKay
The personnel that showed up to pack up our household goods were professional, safe, and quick.
June 2018 by Kevin M.
Started out fine, but realized quickly that two of the three packers were not very experienced. The lead packer was more interested in getting done by 1:30 than getting the job done right. They left a lot of little items unpacked, nothing under our beds we're packed and our closet was not inventoried. It was left to the movers from a different company, which is not their job. Overall, very unhappy with the packing crew we had. Would not recommend this company.
May 2018 by Dale Smith
I've made several cross country moves and this one went as well as possible. Nothing damaged, nothing lost and everything on time. Great job by all the folks I worked with.
May 2018 by Dale S.
Flawless execution - I've moved several times across the country and this was one of, if not the, best experience I've had with a moving company. Nothing was damaged, nothing was lost and everything happened as planned and on time. All the folks I dealt with were courteous, professional and friendly. I also received notice that I would be getting a refund due to having less weight than originally estimated. Not much, but appreciate the honesty and follow through. I highly recommend Allstate Moving Systems for your move.
March 2018 by Sabin Totev
Jose Esquivel is the super fast and friendly,best company I have unloaded, thank you.
September 2017 by Michael P
Ed does a great job, very happy I found these guys, Frank on the dock is amazing, if you need these services, use Allstate
August 2017 by Lance Stratton
Best in the business! They are clean, neat, and careful. Right on time and on budget every time.
August 2017 by Nazima Ka
Extremely professional company. Their packers and loaders are extremely hard working and professional. They always asked permission before doing anything, which is new for me as a military mover who has moved many times. I had trouble with different company involved with the move and Nick Luni, one of the owners, attempted to make things better by offering a gift, despite the fact that it wasn't his company's fault. Extremely exceptional company. I would use them again hands down.