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November 2019 by Tammy N.
Cashiers here are always nice but people working at the deli are a hit and miss. I like the sandwiches from here and once a very very nice woman made our sandwiches for us even though they were clearly understaffed. She was amazing! Another time I came for a sandwich and a lady told me "we aren't making sandwiches today because we have pre-made ones." I'm pretty sure that's not a thing. I look at the fridge and there's only a few of those pre-made sandwiches that I don't even like. She then proceeds to ask me what kind of sandwich I was thinking of getting... so she obviously just didn't feel like making a sandwich. Once I told her what kind of sandwich I wanted she seemed annoyed. I was about to leave just because her attitude was so bad but I stayed because she already prepped the meat. When she went for the veggies she was complaining because it wasn't all ready for her to make. The manager really needs to work on staffing the deli department because they are obviously stressed and it's affecting the customer service.
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August 2019 by Michelle S.
I've continued to get my fruit tarts at this Vons and they are always amazing! I called in late June to pre-order a tart and the bakery manager Fernando asked if I wanted July 4th decorations! I didn't know they would do that! I was willing to pick it up a day or two before but he really wanted to have it done on the 4th and have me pick it up that day so it would be at its best. The tart was beautiful, and I found out that a lovely woman, Azieh, was the decorator. She did a great job and I'll be back.
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July 2019 by Ms. T.
I give the customer service here five stars especially the nice gentleman Brandon who is making my sandwich. But for some reason the Sandwich bar is completely empty. It's lunchtime .....shouldn't the sandwich bar be stocked and ready to go. This nice gentleman here is substituting for someone else and has to search inside the store for each ingredient. First the aïoli sauce and now the marinated mozzarella. Which they do not have either one. I wouldn't recommend coming here and getting a sandwich because it'll take forever because the guy has to go and find everything. Sounds like the manager needs to handle this and make sure that the night staff stocks the sandwich areas so it's ready for lunch.
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July 2019 by Brad C.
I've been coming to this Vons for far too long. I like to go to the deli, but it's consistently understaffed and difficult to find anyone who is available to help. The employees are nice but there are not enough of them. Also, there have been at least 4-5 times when I have bought food that I discovered when I got home was already expired. I have also found expired food on the shelves quite a few times when coming here. They are more expensive than the nearby WalMart, and their produce is often not very fresh unlike the Sprouts in the same shopping center. This Vons also consistently has too few registers open.
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July 2019 by Sophia D.
Horrible staff. I go in to buy toilet paper and two alcoholic drinks. At register I was already going in to grab my ID to show cashier. THEN she asks my boyfriend for ID? He doesn't even drink. So she refuses me my drinks. Wtf if I come in with my mother would they have asked me for my ID. Makes no sense. Never coming here again lmao this place is empty anyways no wonder no one comes in. Maybe save your gas and money and go somewhere else.
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May 2019 by Lisa G.
Came here to inquire about their ordering process for a fruit plate. I would suggest coming in to ask as opposed to the phone - as you could be transferred anywhere. Cameron and Jason were great in taking down which fruit plates I wanted and which day I would need to pick up what I requested. The day of pickup came, I came in and got exactly what I needed - as they put it aside for me. Thank you for completing the order request I placed. It was simple and effortless. If I ever need another fruit salad which doesn't cost $20+ I know where to look!
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May 2019 by Ryan T.
I wanted to take the time to thank Jane and Amber in the Floral Dept. They helped me design the most beautiful arrangement for mother's day! They were both patient and helpful. Thank you so much! -Ryan
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March 2019 by Cambrae C.
I shopped here a few times this week. The store was clean, I found what I needed easily and I could use my Safeway club card!
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October 2018 by Michelle H.
This Vons is terrible! Every time I go I think - maybe there will be something redeeming this time. But every time I am disappointed again. It is common to find items on the shelf that are past sell by or best by dates. The store has old goods and low customer service. Don't bother going here - find another store!
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July 2018 by Alex G.
The selection here is smaller than the larger Vons you may have experienced. It also is a bit understaffed at times. That said, I've had extremely good service from everyone who has worked here. It's not their fault there aren't many people working at that location. They do have a bit of a selection of organic fruits and vegetables, which is appreciated even though it's small. They don't have bulk organic grains though, as some locations do. So you should be aware of that before you go in, if you are looking for those types of ingredients. Their alcohol selection is actually pretty good. So in this one regard, you will probably find something you will like. From wine to local microbrews to various hard alcohol options, they have a good selection across the board.
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June 2018 by Luis R.
F*** the help here I come to use their f****** service to be denied twice while waiting. A simple money order that's all then I'm told cash only after I wait and come back when the first person that tried to help could have mentioned it instead of me wasting my ducking time f*** you guys
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June 2018 by Elizabeth F.
HORRIBLE service from cashier. We tried splitting payment and couldn't because I had no ID . Keep in mind we are nearly 40 . She hadn't even rang up the alcohol and we asked if my sister could do a separate order , cashier denied service ! NO STAR would be best