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October 2023 by Polska K.
Pharmacy - It appears that the staff is not properly trained. This place will have you jumping through hoops, and in circles. My prescription couldn't be filled from my other Walgreens location. I was told I had to have my doctor call it in. Ok fine. I call the office, and doctor calls it in the next day. Long story short after going back and forth with a series of error, and misinformation suddenly my order disappears from the website. I call and have the frustration of speaking to a Pharmacist who says she wants to ask me questions. One question was why I would need to fill at this location. I am on vacation! This Pharmacist suddenly tells me I am not filling your prescription. You are from out of area. I can not do that. I must be some type of criminal attempting to get a prescription refilled that my Doctor prescribed. I told her that if this is the case then why on earth would I have to have been dealing with this all week? Obviously...these people are not trained.However...I called my home Walgreen's, and this is a lie. My RX can be filled. I just can't have any open RX anywhere else. Long and the short of it. This pharmacy is pathetic. Question me like a criminal. Never will I shop your pathetic store.
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October 2023 by Susan S.
I am from out of town and went to this Walgreens to transfer a prescription from another pharmacy chain. It was for a refillable topical solution prescribed by my dermatologist that I left at home. They took home Pharmacy and insurance information and explained that it could take 24 to 48 hours. They contacted my home Pharmacy and the prescription was transferred and filled within the same day. I made the request around 11:00 AM and the prescription was filled by 5:30 PM. The staff was very pleasant, cooperative, and exceeded my expectations since the prescription was filled in less than 24 hours thank you.
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September 2023 by Michael B.
If I could give this pharmacy a minus 10 I would. Nasty staff, inefficient, had to wait an hour and a half for a simple flu shot. DON"T ever go there.
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August 2022 by Traci O.
Brenda at Walgreens is amazing! She always goes above and beyond for people! I just picked up my RX and she reminded me of upcoming Rex's and said she could get them ready now, I said tomorrow is fine. I know it has been hard there due to having pharmacist staffing, but she kept her cool with customers even when they were rude and unreasonable. She took the time to call my drs office and my insurance in order to get my prescriptions. Always smiling even in a seemingly chaotic work environment.
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July 2022 by Mark B.
If I could give them no stars, I would. Yesterday, I went to Walgreens to fill a prescription for my husband who just tested positive for COVID19. The pharmacy was closed for a lunch break at 2 pm. It appears that they have one pharmacist. A sign posted there said they would be closed Friday, Saturday and Sunday. I have a chronic illness that requires over $100,000 a year in pharmaceuticals. I have reached my limit of patience with Walgreens and I will seek a different pharmacy. Fortunately, there are many options. Bye-bye Walgreens.
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May 2022 by Jennifer S.
The pharmacy is closed on the weekends and often closed during posted hours of operation. It's terribly inconvenient when you need your meds... which is why we go! I switched to Rite Aid on cook and Gerald Ford and love it.
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May 2022 by Jonathan Ford
Very poor service. Pharmacy closes without notice. Need to concentrate on operating fewer pharmacies more efficiently to provide customer service. Walgreens in general is being run very poorly
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May 2022 by Diane C.
This pharmacy is closed on weekends!!! Who closes a pharmacy on weekends. I had an emergency prescription called in on a Saturday and when I went to pick it up it was closed. I almost had a planned surgery canceled because of this. Was left in pain all weekend. I will never trust this pharmacy again.
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April 2022 by Edward D.
worst pharmacy on the planet!!! i've finally had it with them never answering calls, you just sit on hold for 45 mind and then get hung up on! they now have bankers hours and closed on weekends as well, so if you don't make it there by 6pm you are without your meds for the whole weekend! and they don't care!!! tired of the long waits in the drive thru, attempted to get my meds mailed instead, it worked once, nothing but trouble and runaround since! i'm sorry, but they are not worthy of my business! shameful! took my scripts to amazon!
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April 2022 by Angela Marie
#walgreens your pharmacist at the Rancho Mirage store just gave us EXPIRED medication for our 7 year old and said “it’s probably ok for her to still take it”…. This was AFTER he called and asked to speak to her and not her parent. WHAT?!?!
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April 2022 by Halle Maves
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February 2022 by Jack Hoffman
Pharmacy is the worst in the valley. On hold or 20 min then disconnected, Grrr all the time , time to go to o Costco!!?
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February 2022 by Greg B.
This is a review of the pharmacy at this location. I called in to give them some new business- to get a prescription transferred to them from another pharmacy. This was at about 4:30 pm on a Thur. Not exactly prime-time. A bot answered my call, saying there were more than 3 callers ahead of me. That went on for about 8 minutes, then it was 2 callers ahead of me then another 2 minutes later the hold music changed (aha! Getting somewhere!). Another 2 minutes passes and I was hearing my call ringing thru on their end. Yay! They're going to take my call. But it rang and rang and rang and after ANOTHER 2 minutes of ringing I was hung up on! 14 minutes of waiting on hold only to be hung up on! Arggghhh... F U Walgreens pharmacy! There are other pharmacies in town. I suggest everybody use one of them instead of this one.
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December 2021 by John G.
Need a rating below 1star. Absolutely the worst pharmacy. They pick up the phone and immediately put you on hold over and over again. Says you're #3 in line then #1 and they just keep putting you on hold. If you can't keep your staff then pay them a living wage, it's that simple. The store manager is worthless. Couldn't care less that you have a prescription that's needed. Says their overworked. Hire more people with a decent wage and you wouldn't have a problem. Changing to Costco pharmacy.
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November 2021 by Robert B.
This pharmacy refuses to get things correct at this pharmacy don't expect convenience it's difficult to deal with never answers phones Amd hang up on people angrily.
