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October 2023 by Rosario Holland
My favorite place to go shopping anytime I have an event. Krushenka is always there and very knowledgeable about styles and fashion.Highly recommend this hidden gem in the Riviera!
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August 2023 by Kendra Day
I have been going to Papillon for years. I absolutely adore Krushenka. If you have an event, vacation, need every day clothes with class and flare, work apparel, or just want to treat yourself to beautiful clothes, make a styling appointment with Krushenka. It is an experience. I have seen her work with all shapes and sizes. I have witnessed women cry when they see themselves in her clothes. A friend of mine commented, “I have never felt this good, this beautiful in clothes before!”I attend formal events 2-4 times a year and Papillon is the place I go. I always find the perfect dress, feel good in the outfit, and receive a lot of complements. So many times I have been asked, “where did you get that dress.”I also love that her clothes are unique and different from what you see everyone wearing. Her clothes are timeless, trendy, and classy!
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August 2023 by Kendra D.
I have been going to Papillon for years. I absolutely adore Krushenka. If you have an event, vacation, need every day clothes with class and flare, work apparel, or just want to treat yourself to beautiful clothes, make a styling appointment with Krushenka. It is an experience. I have seen her work with all shapes and sizes. I have witnessed women cry when they see themselves in her clothes. A friend of mine commented, "I have never felt this good, this beautiful in clothes before!" I attend formal events 2-4 times a year and Papillon is the place I go. I always find the perfect dress, feel good in the outfit, and receive a lot of complements. So many times I have been asked, "where did you get that dress." I also love that her clothes are unique and different from what you see everyone wearing. Her clothes are timeless, trendy, and classy!
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July 2023 by Gostosas C.
I have been shoppping at this store for years now. Since the pandamic much has changed. When I used to go in there I had TRUE service, the salespeople would look at you and pretty much bring out something that fit you and made you feel fabulous. Im writting this because I care about this store and today I was VERY disappointed and insulted to say the least.Im a beautiful Brazilian woman who embraces my curves, Im 38D-30-40 So I I wear a Medium or Large depending how kind the desiner is right? But I have never been larger then a size 10. Anyway I walk into "my little store" and this young lady (dont know her name so forgive me for describing her) Asian in her 20s greets me nicely. I told her Im looking for an alfit for my bday party, something nice not too overdressed and flattering. Im only 5'4 . She pulled put somethings I did not like and I said with curves I need it to be certain way, she proceeed to say, well you have to trust the process, lets just try these, and she put them in the dressing room. So I think to myself, be open minded and give the kid a try. She brought me all alfits that were not only not flatterinig, but size 12, 14, 16. Forget that she got the size wrong, yeah it should not happen at THIS STORE. But she did not listen and was pushy making me come outside to put a belt on me even dough I told her I did not like it. I felt border line humiliated and pushed around. I come from Media Sales, in advertising. PLEASE TRAIN your staff, and she was like well Im sorry everytime she brought me the wrong size, makes me wonder if she was really stupid or just trying to make me feel like shit about myself. What a HORRIBLE Experience!!!! By the way when I used to come to your store, I would buy one of each color of whatever I liked. Dropped some good money into your business! Shame.
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December 2022 by Marcela Ortiz-Martinez
Thank you so much to Shelby for your kindness and time in showing us a great time with the wonderful coats ? and blazers!Thank you, Andrea for being so sweet into showing us dresses and helping us look through the website to find the outfit we want!And Thank you, Krushenka for letting me try on the beautiful dress named the Mes Demoiselles Offy Dress ? black and white! It was sooo gorgeous and it’s going on my wish list! Thank you all! Happy Holidays!
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October 2022 by Cheryl Mattison
I am a psychotherapist in private practice who is very particular about my attire. I have to dress professionally, I’m older and not a size 2, so Joseph ribkoff works very well for my body type. Sometimes it is difficult to find articles in the style and color that I want. I searched all over the Internet to find a particular top but I wasn’t able to find it until I found the Papillon website. The customer service that I received from Diego has been amazing. He really listened to what I wanted and followed up to make sure that I was satisfied. My order came early and was packaged with the utmost care. I know that I will be a loyal customer even though I live in Michigan.Thank you Diego and Papillon!!!!
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May 2022 by Deidre N.
The personal service was excellent. I found a beautiful dress for my sons wedding. I'll be back for the next special occasion!
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May 2022 by Maria
Loved the choices of garments; stars are for customer service and satisfaction edited after initially giving 5*.I didn't receive the 50% sale per stores posted sign, the sale was for winter clearance items which I got and paid full price. I was very disappointed to find my garment half off online a day later at DeCabana. com when I searched for Joseph Ribkoff brand. From now on I will go check the website directly instead. I guess if you're not a regular you get different treatment. I won't be back here.
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March 2022 by Jess A.
We had a wonders experience shopping here. Thank you Auveuay! The dress I got was absolutely adorable and my gf loved the dresses she got too. Due to the warm hospitality and shopping experiences received- we'll definitely visit again! Can't wait for another shopping day!
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November 2021 by stacy s.
A wonderful little boutique in the heart of the wonderful RB Rivera. I found so many unique and pretty tops and purchased the best wide leg black pants - they are now my go-to pants. The sales ladies are helpful and know their products very well. If you are tired of the mall and boring retail - please come here !!!!
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August 2021 by Nancy M.
I love shopping here! The store has such beautiful and very different styles for everyone. The salespeople are amazing at assisting you find what you want. Every time I shop there I am so happy with my purchases. I just found my Mother of the Groom dress there.
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August 2021 by Steve O'Flynn
I couldn't be more impressed with the experience we just had a Papillon. Who doesn't want their wife to feel sexy? My wife had a styling session with Krushenka who helped tailor styles, ways to dress and simple ideas for how to transform from business to casual to a five star dinner. It was a pleasure to see my wife's confidence and self-esteem increase minute by minute. Thank you Papillon for actually making the clothes shopping experience brilliant, for the husband!
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August 2021 by Tiana Loyd
I have walked and drove past Papillon for over a decade. I have always admired the clothes outside but had never actually gone inside. My husband arranged for me to have a styling session with Krushenka, and I had the best experience ever! She truly knows how to make the pieces work, reflect you, but bring her own creative edge. I loved the upstairs environment - Classy, timeless, beautiful but not snooty! Absolute comfort and genius is what I experienced today with Krushenka. So grateful
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July 2021 by Haydee T.
I came to this store to look for a dress for a wine tasting birthday occasion. There were two women working at the time, I asked for assistance finding a nice summer dress. They immediately brought over a few dresses. Each dress had a price tag over $300 I told them this price was out of my price range for a one time occasion. They brought over a few more dresses with $10 difference,. After spending almost an hour trying on dresses, They brought over another dress similar style to the $300 & said they would give me a discount, I ended up buying the dress which I still paid $300 with tax. I bought the dress because I didn't have time to go to another store, both woman were extremely pushy about buying this dress and they also had clients waiting which they ignored & I didn't want to take more of their time so that they can help other customers. The dress fit nice however when my friend saw me she told me she bought the same exact dress from Miamistyles.com for $100 and received a discount. I wasn't going to post anything on this site because I am a local and I understand all businesses need to make money especially after the pandemic. I decided to give it another chance when my husband and I went to dinner, as I was walking by I noticed they had several jogger sweats on their sales rack outside, I chose three sets ready to purchase, as I was standing waiting to pay same woman were helping another woman, after waiting 10+ minutes I decided to leave and NEVER come back. It's seem to me that they were also pushing expensive dresses on this women, they didn't even look at me and asked me to please wait" you would think after spending $300 on a dress that they would of at least recognize me?! Not to mention they both saw me putting the stuff back they didn't even bother to approach me and said to please wait or if there is anything that they can do for me. This place is overpriced and has horrible customer service! They take advantage of us locals in the area. It's sad to drive or walk by this store in the area and always brings disappointing memories of both times I've been in this store. Below is the same dress I could have bought for $100. Please Boycott this store! I live in the Riviera and I will make sure to pass this on to all my friends in the area. I think one of the woman is the owner and I just can't believe how rude! And unprofessional these woman are.. you can buy better quality clothes and jewelry at Nordstrom Rack for less price..
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June 2021 by Luz Castro
(Translated by Google) Good attention and nice clothes(Original)Buena atención y bonita ropa