Walk in, no one greet me. the person that saw me walk in just ask me if I had An appointment otherwise I had to schedule one. I don't know if he was the mabeger or no, and if he was he doesn't have a clue of how to treat his customers. I check online and it says that walk-ins are welcome anyways poor customer service.
March 2021
Horrible service from teller and manager. They both were inconsiderate and unwilling to find a way to assist their customer they only wanted the customers money and did not want to help in any other way. Obviously hate their jobs and feel sorry for them.
November 2018
For the past years I've been wanting to come close my Citibank account, I never did come in due to the horrible wait times and fake customer service from the in and out employees. But today I came in and there's a brand new manager who I can feel genuinely and warmly wants to help and attend the customers.
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.