-
January 2024 by Brian S
1st time using C&B, what a great experience! Easy pick up n drop-off. Awesome folks running the show. Support your local family businesses.
-
January 2024 by Juanita Guevara
I had such a fantastic experience with this U-Haul provider. Orlando went above and beyond to provide superb service. Orlando was responsive and made himself available throughout the rental process and return to answer my questions. If anyone in the Riverside/Jurupa Valley/Rubidoux area needs a U-Haul, I would highly recommend this location!
-
January 2023 by Jasmine P.
3.5/5 stars- Customer service was great! I forgot the woman's name who was helping us at the front desk, but she was very nice and informative. My boyfriend and I rented a U-haul for our first time from here, specifically a 10 ft box truck. We had some items to pick up from San Bernardino, maybe 10 miles away from C & B. We got a good estimate rate for the rental and were walked through the entire rental/return process since again, this was our first time renting a U-haul. We made it to our destination just fine, everything ran smoothly. However once all of our items were loaded into the truck, the truck did not want to start. After a few tries with the ignition and no clicking at all, we were able to get it started. We started rolling away from the curb, and the battery died for the 2nd time while the truck was in motion. Luckily we were in a secluded area with no oncoming or flowing traffic, and we had friends of ours nearby to assist and look inside the engine bay. It turns out the positive battery terminal was slightly defective, with some loose bolts around the battery causing it to disconnect and fail. At some point C & B was going to close soon, so I decided to call and inform the woman who helped us about our situation, and she was understanding of the situation but told me I should contact the U-haul roadside assistance, and that was pretty much it. I attempted to use this feature on U-haul's website to no avail, our request was lost somehow. Luckily one of our friends who helped us was able to tighten the faulty bolt (which seemed to have been stripped/cross-threaded from what we could see) and the battery seemed to be okay after that. We were then able to take the truck back to our final destination, unload what we needed to and returned the truck according to the instructions, dropping the key in the appropriate dropbox. Also, it wasn't until we returned the truck that we noticed the back hatch didn't have any sort of lock on it, which we thought was strange. The other trucks appeared to have locks, just not ours. So all in all, the rental process and customer service gets 5 stars, but the deal with the truck warrants some dings on the experience with C&B. I'd definitely recommend running through the specs on any rentals from here, because what if someone took this same truck out of state and ran into the same battery issue? I wonder how often these trucks get checked on, because this issue probably could have been a quick fix for a technician. If you can, bring tools just in case as you never know what could go wrong with one of these trucks. Nothing against the employees here, just the rentals themselves need work as this could've made someone else blow a head gasket, no pun intended.
-
November 2022 by Phil Jackson
Elizabeth, C & B Liquidations, U-haul Rentals did an excellent job helping me! She's a person who actually cares, and goes out of her way to help! Elizabeth is pleasant, friendly, happy, and a problem solver! An all-around excellent employee -- Uhaul would be a better company with more employees like Elizabeth. I write 1 and 5 Star reviews--Elizabeth gets a 5 Start Review ***** from Phil Jackson
-
September 2022 by Joey Cutz
Best place to rent a U-Haul ! Amazing costumer service ?? !
-
August 2022 by Google user
C\\u0026B Liquidation and Uhaul rentals seriously got me out of a jam. My car blew up in Utah, and with Uhauls being difficult in California it took a lot of work and understanding (that I didn’t have) about the system to be able to tow my car back home. Thank you so Much Orlando.
-
July 2022 by Neil Richey
C&B Liquidation and Uhaul rentals seriously got me out of a jam. My car blew up in Utah, and with Uhauls being difficult in California it took a lot of work and understanding (that I didn’t have) about the system to be able to tow my car back home. Thank you so Much Orlando.
-
July 2022 by Justin Hernandez
Very good customer service, the owner was super friendly a pleasure to work with. I will definitely be returning to this establishment. Thank you again!
-
June 2022 by Martha Mendez
This company was highly recommended to me by a storage place and she was right! They are very pleasant to work with and I was very pleased. They acommodated my needs right away. I was very happy with the cargo van I rented and they will be my preferred go-to place for moving supplies as well. Go check them out! Tell them Martha-Martha sent you ;)
-
June 2022 by Heidi H.
I normally don't leave reviews but this place definitely deserve a review!! not only were they very friendly but super nice and very helpful. Renting a U-Haul here it was so easy and fast I will definitely be coming back here again from now on to rent U-Haul's in the future.
-
May 2021 by Ozie Martin
Recently rented a 9' van here. Had an excellent experience overall. The employee staff were terrific and the vehicle was great too.The two staff members that I interacted with were so patient, kind and professional. They did an awesome job getting me into the right vehicle that I needed to get the job done.I highly recommend the U-haul rentals here. And, yes, I will be back the next time I need a U-haul rental truck or van.
-
April 2021 by Alexander N.
Orlando the owner is a very nice guy, gives you the best service in the cheaper price
-
February 2021 by Sandra Radford
Fast and courteous service. A hidden gem. Must go and check it out. It has home improvement items.
-
February 2021 by Monica L.
Great customer service, they were very friendly and kind. They were also willing to work with you if any problems, highly recommend to come get your rental here :).
-
October 2020 by J A.
Nice people run this store. I've bought a few items and rented uhauls from them. Nice girls run the store.
