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August 2023 by SEYDANIC
7-Eleven is a ubiquitous convenience store chain that aims to provide customers with a wide array of products and services in a convenient and accessible manner. In this in-depth review, I will delve into various aspects of the 7-Eleven market, including its product selection, customer service, cleanliness, and overall experience.**Product Selection:**One of the standout features of 7-Eleven is its diverse product selection. The store offers an extensive range of items, from snacks, beverages, and groceries to personal care products, household essentials, and even ready-to-eat meals. The convenience of finding a mix of items under one roof is undoubtedly a major draw for customers. However, it's important to note that while the selection is broad, the depth of choices within certain categories may be limited.The quality of customer service at 7-Eleven can vary based on location and staffing. In some instances, I've encountered attentive and friendly staff members who are willing to assist with inquiries and provide a pleasant shopping experience. On the other hand, there have been instances where the service seemed rushed or indifferent, potentially leading to a less positive interaction. Overall, a consistent focus on friendly and helpful customer service across all outlets would greatly enhance the store'sMaintaining a high level of cleanliness and organization is crucial for any retail establishment. In the case of 7-Eleven, this aspect can be a mixed bag. While some stores are well-maintained and tidy, others might appear cluttered and in need of more frequent cleaning. Improving the consistency of cleanliness and ensuring that shelves are neatly stocked can contribute significantly to an improved shopping experience.One consideration that customers often have when visiting a convenience store is the freshness of the products, particularly when it comes to items like food and beverages. In general, the freshness of products at 7-Eleven seems to be satisfactory, with regular restocking and appropriate expiration date labeling.7-Eleven has made efforts to integrate technology into the shopping experience, with features like mobile payments and the 7-Eleven app for promotions and rewards. These innovations enhance convenience and efficiency, allowing customers to make quick and seamless transactions. Continued investment in technology could further enhance the overall shopping process.7-Eleven serves as a convenient and accessible option for a wide range of daily needs. Its diverse product selection and potential for innovative services provide a foundation for a positive shopping experience. However, maintaining consistent cleanliness, improving customer service, and addressing organization issues would elevate the store's appeal and reputation. As with any retail establishment, the quality of the experience can vary based on individual store management and location.
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August 2023 by maria elena
Tonight I stopped by after work and the place was closed. The worker was there and saw me and would just signal to me it was closed, but couldn’t give me a time on when they’d open again. This isn’t the first time this has happened, it has actually been the 4th time. I understand they’re probably taking their break/lunch, but the least they can do is place a sign on when the store would reopen.
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August 2023 by SEy DANIC
7-Eleven is a ubiquitous convenience store chain that aims to provide customers with a wide array of products and services in a convenient and accessible manner. In this in-depth review, I will delve into various aspects of the 7-Eleven market, including its product selection, customer service, cleanliness, and overall experience.**Product Selection:**One of the standout features of 7-Eleven is its diverse product selection. The store offers an extensive range of items, from snacks, beverages, and groceries to personal care products, household essentials, and even ready-to-eat meals. The convenience of finding a mix of items under one roof is undoubtedly a major draw for customers. However, it's important to note that while the selection is broad, the depth of choices within certain categories may be limited.The quality of customer service at 7-Eleven can vary based on location and staffing. In some instances, I've encountered attentive and friendly staff members who are willing to assist with inquiries and provide a pleasant shopping experience. On the other hand, there have been instances where the service seemed rushed or indifferent, potentially leading to a less positive interaction. Overall, a consistent focus on friendly and helpful customer service across all outlets would greatly enhance the store'sMaintaining a high level of cleanliness and organization is crucial for any retail establishment. In the case of 7-Eleven, this aspect can be a mixed bag. While some stores are well-maintained and tidy, others might appear cluttered and in need of more frequent cleaning. Improving the consistency of cleanliness and ensuring that shelves are neatly stocked can contribute significantly to an improved shopping experience.One consideration that customers often have when visiting a convenience store is the freshness of the products, particularly when it comes to items like food and beverages. In general, the freshness of products at 7-Eleven seems to be satisfactory, with regular restocking and appropriate expiration date labeling.7-Eleven has made efforts to integrate technology into the shopping experience, with features like mobile payments and the 7-Eleven app for promotions and rewards. These innovations enhance convenience and efficiency, allowing customers to make quick and seamless transactions. Continued investment in technology could further enhance the overall shopping process.7-Eleven serves as a convenient and accessible option for a wide range of daily needs. Its diverse product selection and potential for innovative services provide a foundation for a positive shopping experience. However, maintaining consistent cleanliness, improving customer service, and addressing organization issues would elevate the store's appeal and reputation. As with any retail establishment, the quality of the experience can vary based on individual store management and location.
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August 2023 by Johnny Sung
Everyone should be careful buying lotto tickets from this storeMake sure to check the 9 numbers on the back of the ticket especially the last 4 numbersI bought $20 lotto tickets from this store and they gave me 2 tickets . $10 and $10It was too late when I checked the tickets, last 4 numbers on the back aren't consecutiveIt looks like they printed all tickets already and kept the goods ones then sell the rest of the ticketsI got tricked by this store.( I will never ever buy tickets from this store)They are treating their customers stupid .The cashier speaks Korean language so this store is probably owned by a Korean
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July 2023 by Tony West
Says he can not sell beer because the liquor store around the corner gets mad cmon this in not how 7-Eleven should be handled!!! Please take care of this issue!!
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January 2023 by Ariel
Funny how the previous management team had a 2.5 star raying, but with them being closed at 330 am, not sure if it will get any better.Not sure where the name of convenience store started for 7-Eleven but this is not convenient enough. isnt part of being a franchisee is to be open 24/7
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January 2023 by Stuart Tay
This place has the worst staff ever, absolute scumbags. I went to this location on Fullerton on January 1st, 2022, at 7:00pm at night and the gangster looking staff member was just hanging around talking on the phone.She was taking a personal call, not minding the store or even acknowledging the customers. She did look mentally ill so maybe does not even realize what is happening around her.This place has a reputation for being the worst and I can see why. The city should shut this dump down.
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November 2022 by Linda Kim
Worst customer service ever.. I grabbed my chips and went to first register I see to pay. The cashier passed me and went to another register and I thought he didn’t see me. He looked busy so I decided to wait but realized that he was on the phone. So I said I was ready and then he grabs the chips and goes to his register to ring the item. After I paid he says, “you didn’t see I went to this register? If I’m here you’re supposed to come!” I was dumbfounded.. he didn’t even acknowledge I was in the store and he says that?!? Wow.. unbelievable.. if you want respect, you need to respect your customers.
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September 2022 by Brady Matsunaga
"The Customer Service is great, some of the prices are not!" But that's not reflective upon the store owner but of the corporate office and their pricing model. Overall, THIS store location is pretty good because the employees who work there are "HONEST!"
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August 2022 by Josue R.
Don't come here at night they're never open even though it says 24 hour. I've came 3 times consecutively only for them to be closed.
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July 2022 by John S
Very nice cashiers and store it’s gotten really great
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May 2022 by J S.
This 7-11 store has no line concept and does not enforce line concept. Customers would just cut in line but the clerks don't say anything. They continue to serve without daring to say anything. I encourage these Korean clerks should speak up and keep customers in line in a first come first serve order. Also, the store has some many markers on the floor which create an even more confusion. Bottom line: this 7-11 has no waiting in line concept. And, the clerks are too scare to speak up. It does not have a concept of right vs wrong in this store. Speak up when you see something is wrong. I guess they just want to make profit and look the other way when something is not right. I won't shop at this store anymore.
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May 2022 by John Stetson
Some cashiers are extremely nice and keep the line moving etc during the day especially the older guys. Some can be very rude at times. Earlier today an individual bought a large cheese pizza and was treated rudely when he politely complained that he couldn’t eat pepperoni/non-kosher meat. It was clearly their stocking issue so refund him and apologize if you don’t have cheese pizza as he ordered don’t sell him a pepperoni. Right now they are randomly closed at 2 am with All lights on and door just locked on customers no cone in door etc. At times lame and condescending treatment of customers
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February 2022 by Alice Young
My mom tried to cash $20 in scratchers and the retailer refused to give her cash and insisted that she can only exchange them for more scratchers. I reported the retailer to the California Lottery Commission already.
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February 2022 by Francisco palma
the service is terrible the cashiers are always in a bad mood ?
