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August 2024 by Jeff Gozzo
IRC was amazing. After a Toyota dealership graciously tried to help fix our 2004 MR2 over a 19 month period - and eventually giving up - IRC took on the impossible. They quickly diagnosed the issue, found the rare part and got or MR2 running again no time. They went above and beyond and were super friendly too. If I could give more than a five star I would.
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August 2024 by Joe JETZ
Great family owned and run business. Need you car fixed or maintained. Call this place.
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July 2024 by Diana Young
My housemate recommended this repair center, and now we are both regulars there whenever our vehicles need maintenance or repair!
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July 2024 by Omari ghaws
I recently visited Import Repair Center (IRC) to address a check engine light issue on my vehicle, and I was quite disappointed with their service and pricing.
Firstly, IRC recommended a diagnostic check which cost an exorbitant $200. This was particularly frustrating, as I had already received a free diagnostic at AutoZone, where they identified the issue as related to the coil and spark plugs. Furthermore, another nearby auto shop charges only $110 for the same diagnostic service, making IRC’s rate seem excessively high and unjustifiable.
The most troubling aspect was the repair cost estimate. IRC quoted an outrageous $800 to replace all four spark plugs and one coil. In stark contrast, another auto shop just 800 feet away quoted a much more reasonable $267 for the exact same service. This significant price discrepancy suggests that IRC is overcharging for their services.
Additionally, the reception process at IRC was inefficient and slow. The two elderly gentlemen at the front desk took an unusually long time to type in the details of my issue, which added to my frustration.
Given the excessive charges and the sluggish service at IRC, I cannot recommend this shop. Potential customers would be better served by exploring other, more reasonably priced options in the vicinity.
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June 2024 by philheather staple
Top notch shop they get all my personal vehicle and we use them for alpt of our work issues vary knowledgeable I recommend them highly this shop its clean and ⁷professional
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May 2024 by Alex H
Absolutely NOT a trustworthy mechanic. Will gouge you and plunge your family into financial hardship, and give you back a car with remaining or new problems. Save yourself thousands and go to a Midas instead. Pretty unbelievable, Jim, praying for ya.
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March 2024 by Angel Perez
Great experience, they are very friendly, honest and you are left feeling secure about the work done.
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March 2024 by Taylor fam
Jim and his crew are absolutely amazing! I have been having transmission issues and was told that it needed to be programmed. We took it to Jim and he 100% confirmed that it was indeed my transmission and nothing to do with it being programmed. Jim is extremely honest, professional and has amazing customer service. We will be back in the future to work with Jim. I should have brought my vehicle here from the beginning.
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March 2024 by Patricia Sotelo
Radial Tires on Cottage referred me to IRC. Outstanding experience with them. Issues with alternator were resolved swiftly and costs were reasonable. Also enjoyed visiting their two dogs. ?
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February 2024 by Adam Leidy
Outstanding customer service!! Called me and updated me regularly. Definitely will bring my Landcruiser back to IRC.
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December 2023 by Carina P
The best auto service around!
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October 2023 by steve l.
My husband and and I have had our automobiles serviced regularly for nearly 30 years here at IRC. The quality of service is outstanding! The value of the service provided is very reasonable and worth it! I trust IRC implicitly! Thank you everyone at IRC. We are consumers for life.
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October 2023 by Jarrett Brown
I had a wonderful experience with this shop. They handled an insurance claim plus some repairs that were needed. The prices were in line with what I ve seen in Sacramento and online. I personally will be back.
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October 2023 by Matt C.
Tightly tucked in off Fulton Avenue. I remember getting work done here since my Honda in high school IRC is hands down the best & most trustworthy shop in town
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September 2023 by Carolyn Jones
Nice people.
