-
November 2023 by Norman Weinstein
Had what I needed but size was for pool oversized for spa. Did not have good selection of spa materials.
-
October 2023 by Khen R.
Been coming here for years. Stopped in today to get my pool sweep repaired and was greeted very warmly at the door by a gentleman name Robert. I explained what was happening and he jumped right on the repair, explaining everything as he went along. While waiting we chatted about pool pump motors and different size requirements for all types of pools. The thing I appreciate most was that Robert didn't try to up-sale me to the newer model and didn't try to gouge me on the repairs. Will definitely keep coming back.
-
October 2023 by Amir Afshari
Don’t trust them at all I did and promote their selling and marketing and increased income, but they stolen my ideas ? and MAFA they made problem for me and the District manager who couldn’t write English was a Riley cleaner now he is district manager like VP was with him was cleaning toilet and licking toilet now they are Manager without any education even one class plz????????they threatened that he has a police friend to put me down and fired another GM to hire someone against me and send lots of girls to make problem for me everywhere ????? they smoking and they are addicted all of them and they forced me to smoke with them because I’m working for Leslie’s pool everybody here is smoking ????? I teach them how to sell and how to do Marketting ??if you listen to the District manager speech on conference call regarding hiring new businesses you will laugh hard it was like kindergarten speech ????those who was listening couldn’t understand anything else and my speech opened their mind and that’s why they threatened me to put me down or leave America. I am successful everywhere in this world and I am gifted and talented and educated family wise and university wise, but lack of education and professionalism in this corporation…!!!???
-
August 2023 by alla bugriyev
Zabrina was a good help and I would put 5 stars for her. She was very attentive and knowledgeable. Another male salesperson was rude, laughed at my questions and suggested me not to watch tiktok, which I don't have. I asked them if they sell peroxide for treating algi, that's what we used in my birth country. He was very unprofessional and also concluded the cause of my allergies to chlorine. It's good they have 2 salesperson, otherwise I would of eft and not buy any products.
-
July 2023 by Joe L.
Called in about a spa filter and they were very helpful and got me the information I needed and got it ordered...definitely will do business again..
-
June 2023 by Robert H.
I was trying to locate a pool filter cartridge today in the Natomas area of Sacramento. Zabrina was incredibly thorough in confirming that we were talking about the same cartridge by cross- referencing from two different numbers I had to their house brand. Although out of stock at the moment, she was willing to call all of the other stores in the area showing it in stock, to confirm availability before I took off, in order to save me any unnecessary trips. Zabrina is so competent and kind, and goes out of her way to help her customers. She is truly an asset to the Natomas Leslie's Store!
-
May 2023 by Russell C.
My review is for the staff, and particularly the manager, Robert, who have all been outstanding.Like many, my pool was not swim-ready a few weeks ago. My pool is above ground. I drained it to start the season but had a bad case of green algae.I visited Robert a few weeks ago for a water test. He immediately suggested a course of action without any high pressure sales. In fact, my PH was high and rather than buying chemicals to reduce it, he suggested just draining 1/4 of the water to save money.I followed the plan and my water started to clear but not as fast as I wanted. He suggested Clear Aid, and must have sensed my frustration (not at him, just the whole process of getting the water to clear up) and he gave me the bottle free.I used it and followed his steps and my water is looking great.Right now I have dead algae on the bottom that I'm working to vacuum out and even now he's told me no need to spend money on balancing the hardness or alkalinity just yet. Just focus on getting the algae out, come back in a week, test again and then worry about balancing the rest.I appreciate that Robert takes the time to patiently answer all my questions and doesn't try to hard sell all kinds of chemicals. He offer different options and allows the customer to choose what they want. I so appreciate this. I highly recommend working with Robert and his staff to get your pool ready for summer!
-
May 2023 by Chad S.
Went in today to get help with my pool. Robert helped me out. He was awesome. Very knowledgeable. Very appreciative of his help. Highly recommend this Leslie's. Thank you.
-
September 2022 by Humam Tamimi
Good place to buy pool supplies
-
June 2022 by Marc S.
This place is never too busy and the staff is knowledgeable about pools and pool care. Adam and Wasi are awesome. Wasi helped me with the shock treatment and Adam went above and beyond (as per usual) and Ashley wrote out the ingredients I would need to get my pool to where I want it to be. Keep in mind when he's writing down what I need for my pool he is going off of what I purchase last time. Without looking anything up in the computer or using anything for a reference Adam was able to identify me, understand my needs, and instruct me on exactly what to do. I am super impressed with his customer service. The guy knows water not so much just pool stuff. Does that make sense? Like Adam's knowledge obviously goes deeper than add this, add that... he was able to explain the science behind why my pool is green and I actually understood it!!! The only other person that's been able to do that for me is Bill Nine the Science Guy!. Honestly, dude deserves a raise! He's training Wasi so Wasi gone need a raise soon too!!! Jokes aside. You got a lifer here sir Leslie. I'll be back forsure, always .
-
May 2022 by Rich Bennett
Always a friendly and helpful staff.
-
March 2022 by Jeff M.
My review is for Kurtis M. I came in with some questions I've been having in regards to a Polaris sweep not working properly for one of my pool accounts. He was very knowledgeable and even took the time for me to record a video explaining the possible issues. Kurtis embodies guest service and his knowledge helps me keep the pool business going.
-
January 2022 by Kyle Mcphetridge
Love it
-
October 2021 by Vic Rozco
Dudes in there very knowledgeable my pool turned green on Monday was crystal clear by Wed
-
September 2021 by Alan F.
Three an a half weeks ago I placed an online order for two items, only one was delivered. I contacted customer support and three weeks ago I was sent an email stating the missing item would be delivered. The item has not been delivered and there's been no update from customer support. Have contacted customer support again but am questioning they will honor the purchase I made.