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December 2023 by Bryan Doepel
Quick and easy. Only complaint is received rental truck with 1/4 tank of gas. Would be nice if at least 1/2 tank when receiving rental.
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December 2023 by Mac Reynolds
Great customer service. Expedient with paperwork. Will recommend a friend for there services
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November 2023 by C.J. Phayboun-Ross
I had the best experience at this location. Thanks to Sam and Nicole, everything went very well. This will be our preferred location for future references. We are very pleased.As an added bonus, they noticed I left a card and came out and found me as quickly as they could to give it to me before I left. Thank you.
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September 2023 by Larry Gromer
We Had to spread our move out over a couple weekends, and every time we called for a truck, They had it! Will use them again IF needed ?
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August 2023 by Kimberly N.
They were friendly, efficient, understanding, and seemed to have genuine empathy for the situation uhaul as a whole was putting us in! So I'm only giving the store clerks 5 stars. Uhaul as a company, 1 star! They let me reserve a truck in my name 2 weeks before moving day, go all the way out there to store, go thru whole process before telling us they cudnt rent me a truck cuz I, according to them, still owed $129 from a previous rental! ON MOVING DAY!! I had to call a number the clerks gave me to find out that. And James was not just rude, but seemed to be judging me and basically called me a liar when I told him I paid that bill! AND wudnt let clerks rent to my fiancé JUST BECAUSE HE KNEW ME! Finding another truck at that late juncture was a nightmare! So, an already stressful day live moving day was made WAY more stressful by uhaul as a whole and their phone rep James!!
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August 2023 by Kimberly M.
I was pleased from start to finish they make it easy!!! Friendly, fast and clean!!!!I had a cancellation from HD for a rental, this was more affordable and was easy and quick to rent!
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August 2023 by Jamash Khan
We walked in to rent a truck the guy name Chris he is the general manager asked us how long you guys need the truck for ? We said 24 hours then he asked what stuff are you guys moving ? We told him about the stuff we are moving and he said you guys don’t need the truck for 24 hours! We told him we need the truck for 24 hours and he was like sorry I can’t rent you the truck and asked us to leave the property. We call the costumer service they apologized and made us new reservation. We went in again the lady was helping us and he shows up again did the same thing he canceled the reservation and asked us to leave the property or he will call the police. Worst costumer service ever in my life . I don’t understand how can this psychopath be a General Manager. It’s a shame U Haul!!!
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August 2023 by Sandra Sandoval
The customer service from Chris was above and beyond. Truly a fantastic representative of your company
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June 2023 by Chris Lawson
Reserved a truck ten days in advance. They call me about an hour before my reservation, telling me they had to move my reservation to another location across town. This results in extra time and expense for me, for which I will not be compensated.
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June 2023 by J Thank
The process was very easy and the young lady that helped me was very professional, friendly and helpful. I left my cellphone and she called to tell me. I thought that was very honest of her. I had an easy amazing process. I would definitely recommend this location.
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June 2023 by Nikki Rongey
Entire experience exceptional. Quick simple online reservation check in . In store pickup of extra items needed for move staff professional and helpful. Great store . Go Uhaul.
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June 2023 by Carlos E Chavez S
Got there. Got helped and was on my way. Nice trucks clean, with a lot of space an affordable.
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May 2023 by praiseiswhat idoo
When I arrived at the store your customer service representative was so amazing her name was Rauchel
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May 2023 by Will Snyder
Arrived and started walking up to the desk and the male employee was telling a story to another employee and swearing heavily. I asked for help finding boxes and was told to look around the store and find them myself. He then proceeded to pull out his phone. I, confused and kind of shocked at how little customer service I was receiving, am trying to figure out where things are when another customer came in asking for help. He basically, again, told her as well to do it/figure it out herself. Felt like he couldn't lift a finger for anyone...will go out of my way to rent vehicles or buy boxes from somewhere else from now on. Guy was a j****
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February 2023 by Graggo
One of the nicest uhaul centers i ever been to really class friendly kind employees very helpful snd a pleasure to do buisness with easy to get to right by the freeway and convienient hours make thix a easy two thumbs up from me!!
