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November 2023 by Kyle Theus
Deceptive pricing and no parking
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November 2023 by Arra B.
Do NOT Goto this uhaul at all... I went here to purchase a box and these people are too rude from the beginning. I had my girlfriend go inside to purchase a box and I was waiting outside in the truck and they wanted me to park somewhere else ... all we were wanting was a simple box and these guys turn it into something else (they'll call the cops on you
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September 2023 by Joyce Bowman
Workers were friendly and informative! They made my move simple and easy!
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September 2023 by Steven Brothers
Best experience I've had renting a uhaul. Uhaul as a company has really streamlined the check in and check out process with technology. Very quick process, which is great on a long moving day.The staff are well trained with great communication. Every detail of the process was thoroughly explained to me. I dealt with multiple employees and they all seemed like they received good customer service training and were applying it properly.
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August 2023 by Joshua Levy
Terrible customer service.Luis makes me never want to rent from Uhaul again.
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August 2023 by James Lev
Unable to pickup my uhaul on time because of poor customer service at the location.
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July 2023 by Khach from USA
I was sent from 1 address to another address, spent an hour of time, and arrived at this address. At this address, they told me that they didn't have a car for me. It's not a very serious company, I don't advise anyone.
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March 2023 by Hangnther
Ridiculous, this location is the worst I've ever been to. Bad location by the exit of a freeway, no onsite parking so if you rent a truck you have to park on the other side of a very busy main street, you now need a major credit card to rent a pickup or van, you need 3 contact numbers and you have to take a selfie there in the office before renting even after they get photos of the front and back of your license. A little overboard U-Haul.
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November 2022 by Adrian G
WORST customer service EVER. Good luck ever getting anyone here to refill your propane tanks at their little propane refill station outside. I’ve tried to get someone to refill propane tanks here several times but no one wants to do it. Last time I tried to get propane refilled here I went inside to ask several times but they just kept saying they’ll be out soon and never come. Waited 30 minutes then gave up and drove off.
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November 2022 by Linkun Dong
No customer parking space. No early notice. The rule from this store is different with any other Uhaul store in the US
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November 2022 by Miguel Oda
It's a convenient location but they are short on staff. so the wait time is longer than it should be.
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October 2022 by La'Ban A Wade II
Book a truck online to pick up a truck for Sac State move-in. I called another location closer to our storage to do a one-way rental and never got a callback. When I booked the truck, I had the option of virtual check-out or in-person. I choose in-person, but when I got there they switched it to virtual and I waited in line for 30+ minutes for nothing.The truck was clean and was able to do what we needed it to do.Virtual check-in was easy, they emailed me a receipt and I was on my way.
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September 2022 by Javier Hernandez
If you can wait 45+ minutes to refill your rv propane tank, this is the place!
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June 2022 by Sacramento Community Choir
It’s none of the employees fault, but Uhaul should really take $19.95 off their trucks and advertising. After all the fees they charge, and the 30 miles for $200 and anything more is $1.09, nothing is $19.95. That is fraud and flawed. 30 miles isnt even to and from in Sacramento. I don’t know how I’m moving, but I am. Just not with Uhaul
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May 2022 by Melanie B.
Yeah this location is the worst then plays there are absolutely have no regard to let people know that they are not active u-haul place And then the manager wants to run in front of my car and almost get hit by me that's his own d*** fault
