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February 2024 by BiggBrow Balldee
Very nice equipment and the staff was great
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February 2024 by Jose Martinez
Never again! Everything they told me when I got the truck was a lie. Was told 30 miles were included and got charged extra for mileage anyway. The person at the drop off lied an how much gas was in it when I returned it. Need a tow hitch installed, but I will be going to the dealership instead.
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December 2023 by Kamille Foster
If I could give 0 stars I would. They weren't able to give us the truck we reserved a month ago, which was fine until they gave us a different older truck then 10 minutes after we leave, called and asked us to come back because they didn't transfer the information correctly. They then attempted to double charge me and threatened to call the police when we demanded a refund. The manager escalated and made the situation 10 times worse and ultimately refused to serve us after they messed up every step of the process. They're excuse being that they didn't know how to operate their own new system. Completely unacceptable, and if you want to actually be able to move on the day you plan without issue I would NOT recommend working with them. Not sure of the managers name but he's the short young white man with a ponytail. Completely unprofessional and an embarrassment to himself and the uhaul company altogether.
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November 2023 by Tim Peterson
I get propane tanks filled here. They are always fast and friendly. Also awesome that they have pay at the pump. I'm always in and out real fast. I have also rented trucks here in the past and experience was great! Great uhaul location!
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October 2023 by Schafi A
I was there to get propane, the service was good; however I arrived at 6:30 pm and the store is open till 7:00, I was told to come the next day as the propane tank is shut off at 6:30 pm. I had to come the next day making sure I arrive earlier than 6:30 pm which is not stated anywhere that it’s closing earlier. FYI.
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September 2023 by HOSEA BONG AGCAOILI
truck size or capacity is good but I was shocked by the bill after.they says $19.99 rental only.I'm aware about the gas consumption (V8 engine), used the truck for 7 hrs only and I got a bill almost $100.
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September 2023 by Evelyn McLarty
U Haul was clean. Representatives were very helpful and on hands to find what I needed.
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August 2023 by Lynn Russell
being able to check in via email...however if you do need to speak with an employee they are under-staffed and one will wait in line.
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August 2023 by Ajene Palmer
Even thought they were under staffed the office made sure to inform me about everything for my shot rental
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July 2023 by Wendy Cornelius
Availability of the different trucks, rental price was reasonable, truck was new and the drop-off was quick and convenient.
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July 2023 by Ana Pena
I went to rent a uhaul on Wednesday, system was down I had previously reserved it from 9:30am to 1:30pm, I had to wait until 10:30am I know not their problem. So I change the time to 4:30 pm. I need the pick up truck for one trip... took me less than 3 hours and return the truck. On Thursday I had a call that I NEVER RETURN the truck in less than 2 min he found the keys. Then today Friday I got another call that they haven't got the truck AGAIN and they try to charge me a penalty for their bad organization and inventory. So they gonna hear about me tomorrow SATURDAY.
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May 2023 by Pangying Her
Literally three customers in line and there’s literally no one inside to help any of the customers. Had to wait about 10-15 minutes for any assistance. Had a worker come in, doesn’t say anything to customers and proceeds to just go interview a candidate. Had another worker just head straight to the back with the guy who’s interviewing someone. This place is something else. Never had any good customer service here
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May 2023 by Adrian Woodard
Polite and professional staff. Van was ready and there were no delays.
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May 2023 by Raquela
I had to get a hitch installed on my Honda CRV. As soon as I saw and recognized Fernando, I knew I was going to be in good hands. Fernando was the same installer who installed a hitch on my other CRV. Great work. Great guy. Great service!
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May 2023 by Shakire Gomez
Thank you, Hailey for providing superior customer service. Your attitude was very pleasant and I appreciate all your hard work with the tow dolly. :)