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March 2024 by John Theobald
Office is very easy to access in a low-traffic, relaxing building. Very good staff.
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September 2022 by Carolyn M.
I called listed number to check on my lab order. Could only leave a message, and this was during business hours. No call back! This test was very important to me for my upcoming cancer operation. The following morning I drove to the 999 Adams St. And found a note saying they were temporarily closed for three days. Why no mention on their answering machine? I have used this lab before and the staff were great . Never again!
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August 2022 by Douglas T.
Sorry to say that the customer service at the St. Helena office was extremely poor. I'm not a high-maintenance guy, but I do expect a compant to do better than this one. More specifically, I arrived at 11:55 to pick up some sample containers, and I was told by Lily I'd have to wait an hour, while she has her lunch. I returned at 1, and she confirmed that she'd had a good lunch, and then handed me the containers I needed.She could have done all this by noon, and still been out the door for lunch.
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March 2022 by Krystina Windham
They lock their doors before noon and refused to see you until their lunch is over. Horrible service. Lady in the office was rude as well.
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March 2021 by Dana Cole
This is the second time I have been to this place and they have been closed. This morning the sign said they would be closed all week. Well, thanks a lot. I'm not coming here again. A wasted journey.
