September 2019 by Jonathan F.
Visited this place as I walking through St. Helena. There was no acknowledgment of being there despite the place not being busy. Once we started to walk out only then did someone finally say Hello to us. They don't give importance to customers.
July 2019 by Amy W.
Great store and tasting room. Stopped in here for my birthday for our second tasting of the day. Staff is super helpful and friendly. Had a affordable tasting flight and bought two bottles of wine would highly recommend stopping in. They also have beer flights and beer for sale
June 2019 by Henry Luecht
We really enjoyed an impromptu tasting here. The staff member was very fun. We ended up buying some of the wines we tasted as they were phenomenal and further research seems they are difficult to find, so I have to believe their stock is well curated. Easy to miss walking down the street downtown but you’ll be glad you stopped in!
June 2017 by Krystal B.
After a long day of tastings, us Vegas girls decided to check out a wine market/center to buy a couple of our favorites and look through a bigger selection of wines. Little did we know, this place also has a tasting room! (Shocker, I know). You already know we had to partake in that! As you walk in, it's much as you would expect. Wine everywhere, categorized by white and red and then types. I also saw a couple of cute wine gifts towards the back and a lovely selection of liqueur to the right side if if you're not a wine drinker. The music is not very loud, so you can concentrate more on what you're looking for or on the wines as you taste them. Here was the best thing about our time at this wine center; JACKIE. She was soo friendly as she poured for our tasting and was very knowledgeable about the different wines we were trying. In fact, one of the wines we tried happened to be from a wine label that her friend started. (Which I ended up buying- a Cabernet Sauvignon by Smoking Gun). She's grown up in Napa and has been working with/around wine for a while and is similar in age as us, so we definitely enjoyed hearing about the wine from her perspective. Because my friends were hospitality majors and I was in sales for a long period of time before my current job, we can say that she wasn't just trying to sell us wine. We appreciate the rapport that she builded, the relaxed attitude, and the interest she took about our experience in Napa. Overall, if you're looking for a large amount of different wines or would like to try a couple of wines from different wineries in Napa, I would recommend this place. It's also within many other bars, restaurants, shops, and tasting rooms that you really can't go wrong with the location.
June 2017 by Jennifer L.
We were in Napa the Sunday of Memorial Day weekend. We had accumulated a case of wine we needed to ship back to Virginia. We were happy to find a location open at 4:30 pm. The staff was extremely helpful in wrapping the wine and suggesting shipping options so the wine would not overheat in route. All 12 bottles arrived safely. I would highly recommend.
December 2016 by Justin Beaudin
Staff was nice... but even if you buy bottles they still charge you for the tasting.... :-/
October 2016 by V. Harris
They had a wine I couldn't find anywhere else! 5 stars
October 2015 by Christopher C.
Reasonable selection of smaller labels. Upon arrival I did my usual thing when walking into a new wine shop - "so tell me about your program..." The staff was Helpful - I am not into American wine really, and I told the woman working there my price point and what I was looking for. She was very helpful, gave me some options and told me a story or two about each of the wineries. Picked 2 bottles - who knows if they are any good, they were both way over priced. I think this is the kind of wine shop that takes advantage of unsuspecting customers.
July 2013 by Victor L.
I do not understand this business. They had a nice wide selection of wines. And they greet you warmly when you enter. But once you show them the St. Helena Passport the smile goes away and the whole experience becomes awkward. They grudgingly gave us our tasting with little explanation on what we're having. When a different couple walked into the store our pourer ran over to them abandoning us, followed them around the store and gave them details on the wines they carry.
June 2013 by Courtney S.
I can't comment on the wine selection, quality of, or prices.. ...but if you're stopping in town and want ONE single cold beer, not only can you buy one here, you can enjoy your beer in a glass while sitting in a separate (and intimate) bar area while snacking on bowls of pretzels and kettle corn set out on the counter. There's a tv for watching sports games too. Considering that it was cheaper than getting the same kind of beer at a dive bar while being infinitely classier, you can't really go wrong with that business model.
November 2012 by Bill D.
IF YOU HAVE A WINE PASSPORT AVOID THIS PLACE!!!! Kit O. was right on their review. The moment we said we had the passports they were downright rude and abusive. We were also told they were not conducting wine tasting and were giving our a gift bags instead. When we presented our 3 passports they balked at giving three bags and decided to give us a tasting instead. IT WAS ONLY ONE TASTING!!! Don't sign up for the passports if you do not want to participate. It's bad business to be rude and prejudice. We probably would have purchased several bottles if we liked the tastings. I agree this is a HORRIBLE PLACE and it left a bad taste to our otherwise pleasant trip.
October 2012 by K O.
My friends and I all purchased the St. Helena Passport; almost all the locations were warm and friendly, but this place was HORRIBLE. From the moment we walked in the man and woman working were both terribly rude. The guy at the counter never even made eye contact with us as we shopped and asked questions. Why on earth would the agree to this Passport deal if they didn't want to be part of it. I had a few things in my hand to purchase, but put them all down due to lack of respect, let alone customer service. I'll never return.
March 2012 by Tammy S.
This was the first stop on our St. Helena Passport and it wasn't overly impressive. They were not tasting - apparently they only taste on Saturdays for a few hours. In lieu of a tasting, we got a bag to carry 6 wine bottles, a cork screw and bottle stopper. There were two of us, Passport is for two people, it would have been nice to receive two. And, when I asked what they carried for wine, it was basically from all over CA, not just the St. Helena area. Again, not impressive.
March 2012 by David C.
The sell everything related to fine tastes and still have enough real estate to fit in a rotational wine tasting room (vendors vary from week to week). Even if you don't come here for a tasting, their wall to wall selection is absolutely amazing. Don't hesitate to stop by! No traditional pizzazz or pressure from a tourist trap, but this place gets the job done.
March 2011 by Tim C.
Fantastic shop! Great selection! Wonderful staff! Check out the backroom with some really hard to find wines. I also like how they have lots of local wine (as you'd expect), and really seem to have deep roots into the community.
July 2010 by Guy Y.
It's a beautiful store with an astonishing selection, but with a sadly homophobic attitude. We were three men and were pointedly ignored and glared at by the aging proprietor who clearly makes poor assumptions. He slobbers over the women who come in, but couldn't be bothered with us. We would have had a few cases sent back to New York, but never mind. If this matters to you at all, avoid the place. The wineries are run by more civil and enlightened people, so it at least seems.
January 2010 by JENNIFER O.
St. Helena Wine Center is nothing short of AMAZING. Everyone there is so friendly, super knowledgeable, and very helpful. They stock the shelves with a wide assortment of "drink all the time" and "impossible to find" bottles. Actually pretty amazing how much variety they have... Local friendly and visitor useful, everyone benefits from SHWC. Was just in there yesterday, which prompted me to write this and let ya'll know just how I feel :)
December 2009 by J. T.
SHAMEFUL SERVICE! Walked into the shop to make a gift delivery for the owners, and was COMPLETELY IGNORED by the clerk for WELL OVER FIVE MINUTES as I stood directly in the middle of the shop, right in front of the cashier station. He saw me, made eye contact, and said nothing to acknowledge me as I waited, positioned in his line of sight. He watched me as I struggled to get the doors open, with my arms full, too. He never did respond to me, apparently too busy with his single customer to have time for me. Eventually, someone else came in from outside or somewhere else- I'd searched the shop for someone to help me and found no one - and while she at least greeted me, I was treated with the same off-brushing attitude. I may have been in plain clothing and not a 200$ suit and tie, but I was bringing her a gift, and I walked in to her shop supposedly a customer, but was treated poorly from the second I stepped in, simply because I was not treated at ALL. If I'd been in her position, and seen my employee ignoring a customer as he had been, he'd have been walking out the door that second. The shop looked nice but I'd never, ever shop there. :(
October 2009 by Debby L.
I barely spent any time in here, but they carried the wine that we were looking for, so we were utterly happy. Their selection is quite large and the store is really nice. The Prisoner by Orin Swift was the hardest thing to find, and since the winery is by appointment only, we were searching for this wine everywhere. The sommalier at Tra Vigne pointed us in this direction, and we found the last 3 bottles in stock at the store! Everything was fast and efficient, and we now know where to come to for Napa wines when you can't go to the winery!
April 2009 by Scott S.
This is a great wine shop in St. Helena! From cult and blue chip wines to lesser known "insider" small-production wines, they really do a great job helping you find just the right wine. They specialize in wines from the Napa Valley (duh), but they have a growing and ever expanding international section. They have a great little tasting bar and it's a wonderful place to learn about wines in a no-pressure enviroment. Make sure you join up for the (e-)mailing list because they have great limited offerings and themed tastings! Oh, almost forgot to mention... parking on the main street in front of the store can be hit-or-miss -- but there's a secret parking lot in the alley behind the building!
November 2007 by Lisa A.
I know it's kind of weird to go to a wine store in the middle of wine country, but this place is amazing! If you want to get a older bottle of wine, this is your place. They have a great selection and the prices are very good. They also have a nice cigar selection, too! We always make a point to stop by, whenever we are in the area.
April 2007 by Laurel B.
This is a wonderful wine store, and I always learn something about some local small producer (and come out with a bottle or six). The other interesting thing is that they taste everything they sell, including their small boutiquey stock of hard liquor. They don't carry everything, and that's on purpose. So they might carry three special gins, and a good rye, that sort of thing. It's all carefully selected, fun to look at, and easy to buy. And the folks are terribly nice.
July 2006 by Amy C.
Hands down --best wine store on the west coast! Fantastic/rare selection of California wines(check out the back room for the super rare finds). The staff is excellent and very knowledgeable. You can tell your price range (even if it's $12)--and you'll get a number of great selections+ideas. I've had the best luck with Tom Alamano--really friendly+helpful. If you're visiting from out of town --they'll ship anything as well. Also--it's right smack in the middle of downtown near some very cute shoe stores. A++++