-
June 2025 by jose cabrera
Terrible store
-
June 2025 by RaLee Waller Pruett
Went to turn in my equipment. And pay the $132 dollars I owe d on my account. Got my receipt that said account paid complete and paid in full. Now I have to start working on my mobile account. Later on that evening I get a call from Spectrum on
-
June 2025 by Alex Ravesh
The store Manager at this location is unprofessional and inconsiderate. He threatened to throw out spectrums equipment and threaten me saying I woul be charged for it. He saw that my leg is broken but made me stand there and accused me of throwing things at him. Shameless person with no moral compass. Absolutely disappointed as a long time customer.
-
June 2025 by Kevin Gonzalez
The shittest service in SoCal don’t switch here
-
May 2025 by Arvina White
Service was good .the clerks was very helpful.I was in and out in 30min
-
May 2025 by Zeda Clark
Quick and relaxing
-
May 2025 by Charmaine Phillips
I am writing to express my deep dissatisfaction with the treatment my husband received today. We recently received some equipment in the mail that we did not need and attempted to return it in person.
My husband, who is currently on crutches with a fractured ankle, asked a store associate for assistance in bringing the box from the car to the store. Shockingly, the associate responded, “We don’t do that.” When my husband then asked if he could leave the box at the front door, he was told he could, but that no one would come outside to retrieve it.
This level of disregard for a customer with a visible physical injury is unacceptable. We are long-time paying customers and expect not only professionalism but also a basic level of empathy and support—especially when it involves accessibility concerns.
This experience was not only frustrating, but also humiliating for my husband. I am seriously considering canceling our service over this incident.
-
April 2025 by Ms. Gloria
Service stops daily. It is a pain when you are doing something on the computer. Soon we will try Frontier.
-
April 2025 by Rikki Hix
Do not go here, the worst customer service I have experienced. I have had Spectrum for 10 years, never had a problem like this before. Go to another store! It was clean that is the only reason why I gave 2 stars.
-
June 2024 by Daisy Caraveo
Fast service
-
June 2024 by Rhonda M
Went in yesterday regarding my bill being too high. I saw a charge that needed to be taken off. I spoke to someone and it was fixed. I was happy, paid my bill and left. I like a no hassle experience.
-
May 2024 by Sharonann Capra
The store a 10 the customer service a 2
-
May 2024 by Treewick 96
In and out. Gentleman handled the problem quickly.
-
April 2024 by Kia
I am loving their mobile service
-
April 2024 by Sherry Davis
Everyone was so helpful
