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November 2023 by Tiffany Gil
Awesome spot! The staff are so nice and friendly, the facility is well kept and tucked away so there’s never much traffic and lots of room to park. Highly recommend.
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November 2023 by Pete O.
Just completed 4 months of storage and everything went very smooth. Both moving in and out of the facility was about as good as one could hope for. The mgmt team is very easy to work with and are running a professional operation. Would use again if needed.
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November 2023 by coby panzarino
Karina was a breath of fresh air in a day and age where customer service is non existent. very informative, friendly and helpful. made the process as easy as can be. Highly recommend A1 just off her customer engagement. Thank You!
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November 2023 by Devonne Mayrant
I moved overseas and stored my winter time items here for 6 months. Great location, and I had no issues. They were easy to communicate with. I recommend this storage facility to anyone living in the mission valley area. Thank you :)
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November 2023 by Jocelyn T.
Great customer service! I'm so glad I decided to stop by! Karina was very helpful and knowledgeable. This area is perfect and I feel safe compared to other storage units I checked out. Highly recommend!
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October 2023 by Maximus Nanis
Having a storage unit here was the bane of existence. The audacity to increase rent every few months "to account for market pricing" (1.55x in less than 3 years), in combination with having my motorcycle helmet stolen right from the parking lot without any assistance from staff with CCTV, while also charging increased pricing for "climate control" units that don't even have a dehumidifier.After checking in on my stuff, and seeing mold form from having too much moisture in the air - I canceled as soon as I could. Sometimes you don't have any other options, and I was willing to pay extra for the climate controlled environments, but I couldn't justify the constant rent increases .
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October 2023 by Bruce S.
Moving can often be a stressful time. And temporarily storing your valuables is often an important part of the process. For me at least important things I look for when I rent a storage space are convenient location and access whenever I need to visit my unit, security and cost. It's also important to have a helpful friendly staff. Darlene and Karina at the Hotel Circle South location made the entire move-in process very easy. That's one less thing I need to worry about as I move. The Hotel Circle South location is not only close to where I'm moving, it's also very easy to access from either the east or west 8 freeway. Access times are from 6 am to 10 pm daily, including holidays. That's perfect for me. Security? They've got you covered. Cameras in strategic locations, keypad access, motion sensing lights in the corridors and security sensors on every unit door. Wide elevators and large format trolleys. Incredibly clean inside and out. And price? Incredibly reasonable as far as I'm concerned. I'm paying almost the same amount I paid for a similar side unit in north county close to 30 years ago. So if you find yourself moving from point A to point B in the future, make sure you check out A1 Self Storage. You won't be disappointed.
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September 2023 by Dr. E.M. Duval
So far I've had a great experience here. The customer service has consistently been friendly, helpful, and the facility is clean and has ample light. It is easy to park in front near the loading door. I was fortunate that a half-off the first month promotion was going on.
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September 2023 by E. Duval, PsyD, LPCC
So far I've had a great experience here. The customer service has consistently been friendly, helpful, and the facility is clean and has ample light. It is easy to park in front near the loading door. I was fortunate that a half-off the first month promotion was going on.
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September 2023 by Willow
Excellent!!! I was hard on her due to a misunderstanding and I apologize. Her professional attitude was outstanding she handle Everything perfectly. Even suggested larger unit, thank goodness. Will recommend!!!!!
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September 2023 by Dr. Duval
So far I've had a great experience here. The customer service has consistently been friendly, helpful, and the facility is clean and has ample light. It is easy to park in front near the loading door. I was fortunate that a half-off the first month promotion was going on.
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August 2023 by Rich S.
I picked A-1 Self Storage from Yelp and couldn't be happier with the choice. The place is clean, well run and very secure. Also the convenience of freeway access at this location is great. The best part of this experience is working with Darlene. She is knowledgeable, efficient and so friendly and kind. Darlene is also so helpful when you have questions, with her many years of experience. It's very easy to recommend A-1 Self Storage!
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August 2023 by Erin Scott
Darlene is extremely kind and helpful! She goes the extra mile to help you, and makes the entire process positive for customers. I will definitely return if in need of storage again in the future.
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August 2023 by Julia Abdalla
I rented a storage unit yesterday and Darlene was beyond friendly and welcoming. Even my husband said that as soon as I walked in, he could see her welcoming smile from the outside. :)
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August 2023 by David Fracalosy
Great place, the staff is so kind and Darlene is truly amazing. She was so helpful so pleasant and all of our needs while we stored our belongings there. A-1 he’s lucky to have someone like that running the office!