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October 2023 by Da Dawg
This store seems to be closed. 12:31pm and the store has yet to be opened. Nobody's here and no body has been here. IMO...find another store!
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January 2023 by Pamela S. Perry (Hippie Chic)
Wanted to buy a new phone and had many questions. Was very satisfied with service, knowledge of customers service agent, store was clean and staff very helpful and nice.
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July 2022 by Randy
The young lady that helped us was very nice .
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July 2022 by Tisa Busby
Great Customer Service. Nice Cool Zone.
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December 2021 by Marie .G
Rude!!! Was going to purchase a phone but, due to there horrible customer service decided not to.
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August 2021 by Connie Heisel
Very courteous and polite. Provided information to assist in deciding what was best for us.
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July 2021 by Adam Stegeman (Stegey)
Was a great experience a young lady there knows her business and hooked us up
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December 2020 by lillian hewitt
Cool they work with you....they are not considered a credit line. Although I wish they didnt have a $25 restocking fee if you decide to upgrade your phone. But it's not as expensive as Verizon
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November 2020 by Crissy Clady
Don't buy phone or service from boost on el Cajon Blvd we switch from metro and got the highest level of data and the phone doesn't work cant make calls or get the net took it back and they said I need to pay 50$ or call Samsung bull we just got the phone 4 days ago not our fault the network is not working its been that way since day 1 thats foul they are wrong and i should call turko files on them they tried to fix it but she said its the phone so we have to call Samsung yall selling there phones like that and I have to suffer at paying almost 300$ for service while
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September 2020 by Ashley M.
WORST COSTUMER SERVICE EVER! Before entering the store I had called to see if they had what i needed, once they picked up and began talking i was hung up on. So i call again and he allows me to talk but again, he ignores me. So i just go to the store and walk in and again I'm ignored until I ask for help, which he rudely responds with what do you want. I respond and then ask him if he was the person I had called, he ignores me and pulls out his phone and begins to text someone WHILE IM WAITING!! I ask him if he can hear me or if he's ignoring me AND COMPLETELY CONTINUES TO IGNORE ME! He checks me out and the only thing he says to me is "do you want your receipt. WORST SERVICE EVER AND REFUSED TO HELP ME!
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September 2020 by Jeannette T-Bos
Boost mobile mailed a phone I purchased from them to the wrong address and has refused to refund my money unless I file a false police report saying it was stolen from my front door! They take no responsibility for their mistake! I had to file a dispute with my credit company for my money! Stay away from this company...you won't be treated fairly when they make a mistake!
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September 2020 by Ed Wallum
Avoid this location at all costs. The so-called manager, Karla, is rude and disrespectful and has no customer service skills at all.
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July 2020 by J B.
Went to this location on Saturday. Karen helped me purchase a phone, and Sandra set it up. Both ladies were super nice, very helpful, and courteous. They provided great customer service and went the extra mile for me and my daughter.
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March 2020 by Kaleel L.
Went to Boost Mobile on El Cajon Blvd. and the manager charged items fraudulently to my card without informing me. She didn't ask me about certain items she through on the bill and shirked me of 10 gigs of wifi displayed in the promotion. This is consumer fraud. Plus the young lady in the picture she hired had the worst attitude of any customer service person I've ever encountered. As soon as I came to pick up my phone she could answer none of my questions and her response was, "I don't know it wasn't my sell." WOW!!! Don't go this Boost Mobile.
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February 2020 by Travonne P.
SUPER RACIST storefront and not one worker knows what they're doing. If you have a problem with your service or phone and ask to get help that day, the next time you come in will be completely different and they will act as if they don't know what you're talking about. THEY DO NOT HONOR THEIR WORD AND DO NOT TRY TO HELP YOU AT ALL. Do not come to this store!
