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December 2023 by Zack Colson
First time storage renter. The experience was extremely easy, with the help of Joy. She was helpful, insightful and super pleasant. 5 star experience!
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December 2023 by Miguel V
My move in experience was okay with the storage manager amanda, From outside this place looks ok but when you drive in the facility and walk up around you will see the bad design of the building , the door of my unit is hard to roll up and roll down, it doesn't have light inside, the alarm of the building go on every 10 minutes for not reason. I would not recommend extra space storage, if you plan to rent for a long period beware they can raise your monthly payment anytime without notice. After been a customer for years I decided give them a second chance my bad!
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December 2023 by chris anderson
The manager, Juana Hernandez, was very helpful in finding the right sized storage unit near our other unit. She also was able to assist in reserving the unit around our illusive schedule.
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December 2023 by Lon M
Older storage facility where the rent keeps going up and up and up. Not worth it. The lights repeatedly go off in the hallway and the units aren’t lit or insulated. Ended up going to a storage unit in Poway where it’s lit, cool, and half the price.
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November 2023 by O R Snyder
Hello, I appreciate the professionalism of Amanda and Juana. When I first called, they were very patient, and showed me the beautiful two units. The place is very clean. I have other friends and family members that will be coming to use your facility. It’s a pleasure doing business with your corporation and being in the military and have worked for the county, I will send more people to get the special treatment.
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November 2023 by Nelmar Marasigan
Got a great deal and the lady was amazing. Their was a software glitch that slowed my sign up, but she took it in stride.
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October 2023 by Tracey Ealy
I have had the best experience dealing with the Arjon location. The onsite manager, Juana is helpful and responds quickly to any of my concerns! I have been with them since June 2023 and every time I deal with Juana she exceeds my expectations for service! Thank you for the consistent, superior service, Juana!
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October 2023 by Tracey E.
I have had the best experience dealing with the Arjon location. The onsite manager, Juana is helpful and responds quickly to any of my concerns! I have been with them since June 2023 and every time I deal with Juana she exceeds my expectations for service! Thank you for the consistent, superior service, Juana!
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October 2023 by Brian Phillips
The move-in experience was okay. They required I purchase a lock that's specific to their storage unit type of lock and it was overpriced and cannot be used on other storage units I've looked into.Then, after two months of the month-to-month lease they increased the price by 100% over my initial rental price. It's a common tactic for some storage unit companies to create an interesting move-in offer, then when you have your belongings in their space increase the rent and hope that your desire to keep your rent low is less than your desire to not move your stuff out.I found another storage company with a similar price to my original lease and a 12-month price guarantee and decided to make the move, and cancel my storage unit at Extra Space Storage before the price increases took effect. Extra Space did not attempt to retain my business, which makes me believe they're not interested in negotiating the rent increases away.
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October 2023 by Rikki Sher
Do not in any circumstances rent a storage unit with this location.The manager on duty, Amanda is useless at best. Her defensive attitude towards my boyfriend was not ok. They simply do not care here, even if thousands of stuff was stolen.SEVEN, that's right SEVEN storage units were broken into while she was on duty during business hours. She only alerted us almost a day and a half after it had happened and police came out. Don't you think you'd let the renter know right away? How can you trust someone like this.Again give this location a skip, unless you want your stuff stolen.
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October 2023 by Christine Smith
I had 2 units for around 5 years. Everything was nice and clean and convenient. Very nice, helpful managers
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September 2023 by Tim S.
The service here at the 8038 Arjons Drive is amazing. Both Manager Juana and assistant manager Amanda are the most friendly and helpful I have ever met in this industry and I have used mini storage for over 25 years!
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September 2023 by Rikki S.
Do not in any circumstances rent a storage unit with this location. The manager on duty, Amanda is useless at best. Her defensive attitude towards my boyfriend was not ok. They simply do not care here, even if thousands of stuff was stolen. SEVEN, that's right SEVEN storage units were broken into while she was on duty during business hours. She only alerted us almost a day and a half after it had happened and police came out. Don't you think you'd let the renter know right away? How can you trust someone like this. Again give this location a skip, unless you want your stuff stolen.
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September 2023 by Darren M
I visited 3 different storage companies. Extra Space Storage came out on top in every category, size of units available, price for the units and cleanliness. In addition this particular location had a secret weapon, Joy. She was amazing, she acknowledged me when I walked in, answered all my questions and took excellent care of our needs.
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August 2023 by Catherine C
I can’t begin to tell you how I appreciate the kind and professional help I received from the woman in the office. When I arrived, I was already stressed out from moving and decided to make some changes to my storage reservation. I’m sorry I can’t remember the woman’s name, but she made it so easy and to make the changes that I actually calmed down just talking to her. She made what otherwise was a stressful situation, work out stress-free! Thanks!Although I only needed to rent the storage unit for one month, it was do easy and convenient location. Very attention and professional woman who works there!