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August 2025 by Steven Brenner
Great customer service. Quality product.
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July 2025 by Elizabeth Lytle
Love Trek bike shop! Service is always amazing… from building the bikes, servicing a bike, purchasing a bike! Love my new Electra Cruiser bike! John was so helpful, friendly, and patient while I asked a ton of questions and test rode 2 different E-bikes.
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July 2025 by Jim Hanley
Super helpful and friendly staff. Quality workmanship. Timely turnaround.
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July 2025 by Camilla Nguyen
Axel W. made a great first impression and I can tell he really cares about the bikes and the people riding the bikes. I will fight for him to get bonuses and raises. As for the bikes, I have a cute little FX 2, it was gifted to me years ago. It is currently being shipped to Hawaii for the second time, it's been through a hit and run with me and still going strong. I love it.
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July 2025 by John Gray
No upselling and quick repair service - same day for me!
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July 2025 by Alexander Melgoza
If you go to this store, avoid customer service from the short, bald guy with a goatee—he'll mock you and talk to you like you're an idiot and got overcharged
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July 2025 by Kyle
They did a great job servicing my bike!
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June 2025 by Shari Cohen
No problems. Fast and friendly. Fixed my flat tire while I waited.
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June 2025 by Todd White
VERY friendly staff, offered snacks and water. Also let me try some cleats out on my shoe before I bought them (had a broken cleat mid ride).
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June 2025 by Steve Ladeby
Needed new helmet and found a winner at TREK !
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June 2025 by Jeff Bilodeau
Great shop!
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May 2025 by San Diego BoardRider
Great personal and honest service. They had my bike back in 2-3 days tops. They identified a few things my bike needed but did not put that pressure and feel like they were trying to upsell me. They were great!! I highly recommend you take your bike in for service or any questions.
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May 2025 by Marc Barghash
Great service and knowledgable staff, 10/10 reccommend.. However upon riding my bike a few months later i noticed that my rebound adjustment knob for front suspension was never returned to my bike, annoying to find this out months later after paying top dollar for service.
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June 2024 by Robert Umber
Jake killed it. In and out in 20 minutes fixing my tubeless wheel. Still had time for an afternoon ride!!!
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June 2024 by Ana Petcu
Shoutout to Ethan for being super knowledgeable and providing excellent customer service. He helped us out with choosing the best helmets and bike for our needs. 10/10 highly recommend for all your biking needs.
