May 2020 by Esma A.
I normally do t do this but I'm gonna take my time and tell you guys about my scary experience. The truck I picked up was full of junk.. I checked all parts of the truck but I didn't open the back and check the back when I picked it up, cause I never had any problems with uhual , it was always easy and fast and no problem at all.. BUT NOT THIS TIME.. I called them as soon as I found out the truck was full of tree bushes, and one guy said he acknowledged the problem I had. And When I went to drop of the truck, there was another guy says this is my problem I can't return it until the truck is clear.. And making phone calls and things like that.. I was really scared... it was a sketchy little market run by kind of rude guys! Anywho.. make sure to check ALL parts of the truck when you pick it up guys! Cause apparently anybody use uhaul to make their business nowadays!
September 2019 by Aaron Buterbaugh
The guy behind the counter has no idea how to rent a truck. First he asked me to reserve a truck online because he didn’t know how to do a walk in. Then he told me that it was no extra charge for dropping the truck off at another location. I was quoted 29.99 for a one day rental but he then ran my card for 143.00 I told him I didn’t want to do a one way trip for that amount but he said he already charged me. I told him to cancel and he said that he did. I called Uhaul to verify that it was canceled and they said the store had not canceled the transaction. Stay away from this store they are horrible.
August 2019 by OneDirtyHarry 72
Came to rent a truck, which I got. Took 35 minutes to finally get it after the clerk figured out the system. Returned the truck just to experience another 40 minute wait while they sorted out a discrepancy in the charges. They wanted to charge me $800 for 50 miles! Never again!
May 2019 by charles chiles
U-Haul is one of the best places to rent a small to midsized truck in which to haul anything related to household goods from one location to another location within our nation. In fact, their trucks can be used to haul just about anything, except prohibited materials such as hazwaste.
July 2018 by Mike J.
STOP what you are doing NOW and change drop off locations for your u-haul truck. This is just a grimy, trashy, dirty, cheap liquor store with a tiny little U-haul sign in the window scattered among the flashy beer signs. The owner doesn't have any staff to help, so he is alone babysitting the local drunks, handling $1 scratcher winners and selling overpriced cheap bottles to people who probably shouldn't be drinking anything other than water. Trying to park a smart car would be difficult here, so imagine pulling up with a large U-haul after a long day (more like week) of moving. I had to take pictures of the truck and bring the pictures in to show the owner in order to get signed off, considering he couldn't leave the store unattended to validate mileage/cleanliness/etc for himself. This location is literally a joke, just save yourself and change drop off spots now.
March 2018 by Dennis Ferreira
The owner is super helpful and friendly! Would highly recommend.
December 2017 by Rod Dillard
You can get a u haul truck here and many other things as well it's a multi purpose store, cell phones , u haul and groceries.....
October 2017 by Maribelle O.
This is the most horrendous experience with this uhaul branch...First I would expect that they are in the office but they are inside the liquor store...Second, even when it's not time to return yet they will call.tou and bug you with a ride person asking that it isn't too return the truck because there's somebody waiting for the truck...Like really why call.and bug us as if we're going to ran away with their truck or maybe they are rushing to make more money so they can had it rented to another person...Third, when were returning the truck it took is almost an hour and a half because they are trying to charged us with 7 dollies that we never did the fact that they didn't had 7 dollies inside their store...So the gent can't take care did the billing because the manager is not present at their store and so we had to wait till Monday before they can finalize our final bill...Oh well.let us see when we get the bill because if they can't straighten the bill we will dispute the charged in our card....U do not recommend renting a uhaul in this horrible place...
September 2017 by Ray Simpson
It's in the Minit Mart liquor store. The guys who own the place run it and are really good guys.
June 2017 by pena ortiz
Great customer service
November 2016 by Makaya Gittens
This is a uhaul business run out of a convenience store. I waited 30 minutes for them to fix a mistake they made with payment for another customer, and had to wait another 10 minutes to finally be seen. Then I had to provide all the information I had already gave when I made the reservation again. Customer service here is horrible. After they saw I was pissed they tried to be nice and make small talk, but after 40 minutes I was not in the mood. I had people waiting for me to pick up this truck.
November 2016 by Tim O.
I had never had an unpleasant experience with Uhaul until this specific location for turn in of the truck after a cross country move. I returned it a day early, 300 miles under my limit, clean and on 3/4 fuel. I picked up the truck on a half a tank so essentially I was giving them extra fuel but the U haul rep inside the liquor store it operates out of, said it was on 1/4 tank and was charging me a $55.00 fee. Of course I refused and offered to look at the fuel gage again with him to confirm but the Uhaul rep who is also a liquor store employee said he could not leave the store to walk out front. There was no issue leaving the store when I turned the truck in and there was no issue for him to walk outside the store to smoke but all of a sudden he could not leave the store to confirm the fuel level. It was a blatant attempt to rip me off there is no other explanation. I waas certain it was at 3/4 tank, he said it was 1/4 tank so its easily rectifed by looking at the fuel gage again, which he refused to do. Something tells me he has ripped people off before with that game. I said I was calling Uhaul corporate and the police, who can see plain as day the fuel level and resolve the issue. I even took a picture of the fuel level, at that moment, in plain view of this employee and finally after a heated debate, he relented. Not an experience anyone should ever have to deal with a blatant liar, fraud and con man. Use this location at your own risk and smart to avoid.
May 2015 by Cheryl Bennett
Pleasant buy doesn't have much selection unless you want a drink.