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July 2024 by M S
Had great service, needed a replacement device. Staff was able to help.
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November 2023 by Fernando Palacios
What a amazing person the owner took time on a day they are closed to open for me and got what I needed I had a emergency and he help me out thanks again
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November 2023 by Elizabeth Dalton
Super knowledgeable .
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April 2023 by Kenneth J.
A great owner and place to go to for medical supplies. Having torn my Achilles a day prior, I was in immediate need of a knee walker scooter. Gerald at Able Medical had one that fit my needs perfectly. Additionally, he helped adjust it to the proper specifications and gave solid advice on proper usage.
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December 2022 by Lishy Loulou
Amazing customer service! I was desperate for a replacement CPAP mask and hose after my puppy chewed mine up this afternoon. I called Gerard at 3:45pm and even though he was closing at 4pm, he stayed late until I could get there a half-hour later. He even fitted me with a better sized mask when he saw my old one was too small. Can’t believe this little local gem of a store still exists and serves our community with such dedication and care.Because of COVID, the store has reduced hours and is particular about maintaining social distancing and not touching the supplies until after purchase...which is totally reasonable and I was happy to comply. Please support our local businesses and give Gerard and Able Supply your patronage. He really is a gem.
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December 2022 by Rosalind Snyder
I was able to walk in and consult a real person : Gerald, of Able Medical, about purchasing a pair of much needed compression socks. He whipped out a ribbon tape to measure my calves to ensure the proper size sock was recommended, and was very kind and professional in regrettably informing me that I would be needing the largest size on offer : a “Queen.” Love it, gotta say! LOL. I didn’t even buy the socks that day, but later called him from my doctor’s office with more questions: which he answered! Try that shopping online! I later came in and purchased my compression socks, satisfied that I had all the info and was getting the right ones- and they’ve been working btw! As I left I cracked, “I’m a Queen now.” And we had a chuckle.Thanks Gerald! Oh: and he was even nice to my service dog that I brought with me on my first visit, taking measurements practically through his paws. Major points for that lol.
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October 2022 by lynn ht
The person working was very helpful and patient as I was trying to figure out some replacement supplies for my mom. Prices weren't unreasonable or overpriced as another person said compared to what I had looked for online. It's brick and mortar and a small business so maybe not the cheapest, but it was really helpful for me to talk with someone and get what I needed.
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October 2022 by Anna Knox
I give this horrible company a big zero...suggestions to use other related businesses advised..you will breathe easier.
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July 2022 by Alicia Dyrwal
Amazing customer service! I was desperate for a replacement CPAP mask and hose after my puppy chewed mine up this afternoon. I called Gerard at 3:45pm and even though he was closing at 4pm, he stayed late until I could get there a half-hour later. He even fitted me with a better sized mask when he saw my old one was too small. Can’t believe this little local gem of a store still exists and serves our community with such dedication and care.Because of COVID, the store has reduced hours and is particular about maintaining social distancing and not touching the supplies until after purchase...which is totally reasonable and I was happy to comply. Please support our local businesses and give Gerard and Able Supply your patronage. He really is a gem.
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June 2022 by roz arbel
I've been here a number of times, so this is not based on a one - off experience. First off, they're open just a few hours a day (and sometimes not at all). Secondly, they're really really overpriced. Thirdly... and this is the main issue... there is something really the matter with the person who works/owns this place. I recently had experience that amounts to one of the worst and upsetting retail experiences I've ever had. This man has no communication skills, and belittled me to another customer, stating that I was "impatient" when I was just literally just standing and waiting. Then telling the other customer I was "rude" when I didn't understand an odd request to stand outside. The interaction was surreal. I went to a medical supply on Geary and purchased the same item for less, and with no drama. It's not worth it giving your money to this person with a chip missing. He should not be in retail.
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June 2022 by Christina Weng
Manager was super rude on the phone for an honest inquiry. I was looking for a place to donate some medical equipment (lightly used crutches, etc) and this was the first location that showed up on google. I gave them a call and was met with really rude short responses and he was overall really impatient with me. Their website mentions to give them a call but really their customer service was subpar.
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March 2022 by Sahara K.
I needed supplies on a day they were actually closed, and one of the employees came to meet me and open the shop on a day off!! They made sure they had everything I needed over the phone, and were so accommodating, sweet, and helpful. They have everything, and they are so gracious and welcoming. They will always get my business!!
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December 2021 by Sharon
Found out my Kaiser plan doesn't cover DME which was needed for my discharge so I called Able. Despite being closed for vacation (and despite it being a Sunday when all medical supply stores are closed), Gerald took the time to get everything set up for me and met my friends at the store to handoff my supplies.After a week in the hospital, I'm back at home ?
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November 2021 by Sharon W
Found out my Kaiser plan doesn't cover DME which was needed for my discharge so I called Able. Despite being closed for vacation (and despite it being a Sunday when all medical supply stores are closed), Gerald took the time to get everything set up for me and met my friends at the store to handoff my supplies.After a week in the hospital, I'm back at home ?
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August 2021 by Karen Chan
Able Medical Supplies came through for us in a big way! We were in desperate need of some wound care supplies as home health could not come until the next day. I called Able Medical Supplies, and Gerald was able to figure out exactly what I needed and put everything aside for us to pick up that same day. We appreciated Gerald’s kind demeanor during our frantic search. And we were so grateful that he had what we needed in stock! The next time we have medical supply needs, we know who to call!
