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July 2024 by Cassie C.
We've been going to S.F. Pet Hospital for more than two decades with four of our dogs plus a foster dog. Everyone is friendly and thorough and takes their time with us. But I'm writing now because yesterday Dr Leyba went above and beyond, and I'm pretty sure he saved our dog's life. River had been at the emergency vet on Fillmore for two days and nights, but he wasn't improving at home once he was released. He was getting much weaker and we were getting desperate. I called the emergency vet to say he was going downhill and ask for a new prescription but they never even called me back ( at all!). Enter S.F. Pet Hospital. Bisma took all our info and got it to Dr Leyba who read through every everything, then trouble shot with me despite his obviously very heavy work load. He was kind and thoughtful and together we came up with a course of action that resulted in a vividly improved dog this morning. Truly - our dog went from alarmingly, dangerously ill to bright eyed and hungry overnight. Without him I have no doubt he'd be back in the hospital right now. Thank God Dr Leyba at SF Pet Hospital stepped up and took over. I should add that he's not even our primary vet there! He's a hero in my book.
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May 2024 by Stacey Michaels
Dr. Vallard and the crew are wonderful. Thank You.
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May 2024 by Nelida Almeida
I love this place, all of the vets are lovely. The Medical Director Dr. Geldert is awesome, super kind and personable. The front office staff is very nice and attentive. They've been really good to my pup. I definitely feel like each vet and vet tech has been super empathetic to whatever my pup was going through. I feel 100% comfortable entrusting them with my dog, and that's saying A LOT coming from me I promise. Also, I feel their prices are fair.
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April 2024 by Latoya White
If you love your pet I do not recommend that you establish care here. I have a kitten whom I took in to have a wellness exam and I paid for a fecal test , it came back negative. Went home Doja started to experience bloody diarrhea. Took her back for another fecal exam which I had to pay for again and this time she tested positive for Giardia. When she tested positive I was told via email by the sweet Dr Gabby, that someone would follow up with me when the medication was available for pickup. I waited two weeks no call or email so I called the Sf Pet Hospital and explained that I was waiting for the medication, the receptionist was extremely rude, told me that the medication was ready the day of diagnosis and then hung up in my face. They failed to follow up with me then I received the WORST customer support ever! Lack of transparency on bills!
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March 2024 by Jamie D.
Honestly This place is Ripoff I kept asking about prices during my visit THEY ALL KEPT SAYING "Yea I'll go check and be back" None these people did so. Obviously they know as pet parents we'd do anything for our fur babies. I took my puppy in to get her diarrhea checked out and vomiting. $90 F U K ING DOLLARS FOR A GUY TO TALK TO US FOR BARLEY 5-10 MINUTES DO NOT WASTE YOUR TIME HERE. They gave me medicine without telling me price again it is what it is because I had already went through with the whole visit so what could I have done. Plus I needed my dog to be okay BUT DO NOT WASTE MONEY OR TIME HERE I found a different clinic for $40 visit (: had I known before I'd go. GO SOMEWHERE ELSEEE. Ridiculous
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December 2023 by Irma A.
I have been leaving a review for a while now. We were new to the city and my cat, Chigwawis, got very sick very quickly with a rare sickness. Although Chig did not make it, we did give it our best shot and that made all the difference. Everyone was so nice and provided so many resources. I received a signed letter from the staff after her passing. It was a rough time and I felt very supported here. Thank you folks at SF Pet Hospital for giving my Chig the best treatment she could've received.
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October 2023 by Nicolas Peterson (Nic)
Dr. Villard gave our pug a clean bill of health. He gave us tips on how to manage his behavioral quirks. Office staff was super friendly. Easy to get to from anywhere in the city via public transit. Now our go-to vet.
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October 2023 by Josh Grossman
Best vet experience of my life. Easy to access, kind staff, and clean rooms. I'll be coming here with my old cat for veterinary care as long as live nearby.
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October 2023 by ThomasKord CollettaHamilton
I was prompted by my vet that my cat (3.5 yrs.old) was due for her annual physical. Flash forward to the appointment day/time. I took the time off from work I would need. Scooped the cat up, contained her in her carrier, drove to the vet, found parking, etc.The actuall "annual wellness check" consisted of the Vet, or Vet Tech, simply weighing her, then saying, "she looks healthy."Bill for a 5 min. "wellness check": $85I wrote them once I was back home and had received their emailed bill, advising of my experience, stating I meant no disrespect, but really felt that if that was all they were going to do for an annual visit, I would prefer they only contact me when/if she needs a vaccination or booster.I received a "flat" reply that I would be notified - but there was no reference to my compliant, nor was the email signed. I responded to that email advising I would not be returning there with my cat, and requested my cat's medical records - which I must say, were sent promptly. Again there was no acknowledgement of my complaint. No apology. No concern that I was dissatisfied with the care my pet had received.I've been going to this vet hospital for 25 years, but management and staff have changed in the past 3-4 years. Historically, annual visits consisted of weighing, checking her heart, checking eyes, ears, feeling her abdomen, and lifting her tail for a look at her "hindquarters", taking her temp., etc.I've since spoken with multiple other vets, as well a the SPCA and was able to confirm they did not do the job they were paid for.
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October 2023 by Alice Lin
Amazing vet and office staff! SF Pet Hospital is so accommodating to our reactive dog - he get's the special "horse" exam room. Dr. Jas is awesome - he is the foxtail whisperer. Thank you all for the kindness and compassion!
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August 2023 by Huxley Salon
I had a little flea emergency and was able to make an appointment online within 3 days. I arrived 20 minutes early and was promptly seen. The vet was informative, practical, understanding and efficient. The rest of the personnel was kind, welcoming and on top of it. My very first appointment took a total of 45 minutes and only cost $210 for a heartworm test, visit fee, flea prescription and two vaccines. I’m very grateful and impressed with my experience. Thanks to the team at SF Pet Hospital.
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August 2023 by Joshua Grossman
Best vet experience of my life. Easy to access, kind staff, and clean rooms. I'll be coming here with my old cat for veterinary care as long as live nearby.
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July 2023 by Myriam Vilmen
Probably the worst experience with a vet clinic I have ever had. I travel often with my pet and after paying over $400 for a health certificate at San Francisco pet clinic, they couldn’t get it right. They never apologized for messing up 4 times (that’s right, way too many times) and on top of that, they seemed annoyed to have to keep trying.
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April 2023 by Jessica Yang
Their fees are unreasonably high, but the quality of service isn't on par with what was like years ago. A huge lack of care, communication, standard protocol and professionalism from my latest experience with Dr. Geldert and some of the staff. Furthermore, I'm extremely disgusted by Dr. Geldert’s unethical conduct to put all the blame on the pet and owner by adding defensive, false statements in the clinical summary a day after I posted my online reviews about her.
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March 2023 by Lindsey Bernstein
My cat Pickles is now healthy and happy due to the care that she receives here. She had severe stomach issues for years and none of her previous vets offered an explanation but were happy to run expensive tests and treat her symptoms with expensive medications. Within five minutes of our first appt at SF Pet Hospital the doctor asked if she ever was diagnosed with IBS and of course I said no. The vet gave us some meds and Pickles has been healthy and stable ever since. She’s even gained all her weight back! I’m very happy with the care my cat has received here and would highly recommend them to any pet owner.
