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June 2024 by John Gi
No response, despite being on hold for 91+ (yes, 91+!) minutes. No possibility of leaving a voice mail message. No email, fax, or website, either.
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January 2024 by J. D. S.
Terrible customer service Don't waste your time - you can't even ship there Rude woman!!! I am going to send. My money somewhere else - terrible. Customer Service
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November 2023 by Mick
• No one answers the phone
• No response email
• Website is nonexistent
No way to view products online. No way to get ahold of anyone. Cannot drive 40 minutes just to see their inventory. Emailed but no response. Trying to reach them by phone is pretty much IMPOSSIBLE. Always end up hanging up after being on hold over 30 minutes. Absolutely and totally unacceptable. They SINCERELY DO NOT CARE.
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November 2023 by Thomas Bouldin
Doesn’t answer the phone. I’ve been on hold 10m trying to talk to someone
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October 2023 by Tra Thanh
Rude staff. Slow process to help patient to obtain the needed medical equipment.
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August 2023 by David Lee
Prompt response. Good customer services!
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July 2023 by Micki (McChick)
• No one answers the phone• No response email• Website is nonexistentNo way to view products online. No way to get ahold of anyone. Cannot drive 40 minutes just to see their inventory. Emailed but no response. Trying to reach them by phone is pretty much IMPOSSIBLE. Always end up hanging up after being on hold over 30 minutes. Absolutely and totally unacceptable. They SINCERELY DO NOT CARE.
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March 2023 by Ohno F.
0 star!!! Employee was rude and unprofessional. They treated elderly with no manner and respect and think that they were doing a favor for them but they weren't. Don't come here they treat you like crap and look down on you and humiliate you because you don't speak English. Shame on you all! Go get help somewhere! Highly NOT recommend this place.
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October 2022 by Mick E.
No website so reviewing what products they have is impossible, nobody responded to my emails, and had a horrible time even getting anyone on the phone; almost 40 minutes on hold only to have them tell me my name was not in their system. Once I made it there in person, they were helpful, nice and accommodating. I emphatically encourage this business to have a website for their business/products and step up their communication availability.
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July 2021 by Michelle K.
Very slow service, be prepared for at least 30 min wait just to pick up monthly supplies. Update: actually ended up with a 45 min wait to pick up the same supplies from last month. Ridiculous
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October 2018 by Marylyn Mumphrey
Spent 2 days looking for a product for my dog's post op incision. Tried 4 different drug stores and most were not helpful or were clueless. Finally went to American Medical Supply. The kind, informed man knew exactly what I was looking for. Thank you so much for your help. Price was right too.
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January 2018 by Frances T.
When my mother came back from the hospital, we had an extremely difficult time negotiating her oxygen and other medical supplies. Then we were directed to Sincere Care and everything changed. They were responsive, patient, and went out of their way to deliver supplies as well as explain how to use them. They even called us up to tell us about a piece we had forgotten to order. Truly caring people, not just a business.
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September 2017 by john holden
The place is very dirty inside .The service is also horrible do not go here.
